-
December 2023 by Jayson Beaster-Jones (JBJ)
We stay here fairly regularly when we have early morning flights out of Fresno Air Terminus (FAT). Front desk service is always polite and responsive. It's easy walking distance to free airport and they have reasonable park and fly rates. We've never been able to avail ourselves of the breakfast because we typically fly out before it opens, so cannot comment on that. The rooms are fine, seem a little outdated. Sometimes there is a chlorine smell in the hallways due to the pool.
-
December 2023 by lesley young
This place deserves NO STARS. We stayed in September for Labor Day Weekend for a good 5 days. Traveling with a toddler so I didn't want Housekeeping in & out the room.. I did noticed dead bugs on selling bathroom. But my complaint is more the fact my 12yr old who had her own bed. Which the night before leaving I asked for room service since my 2yr old decided to get cheetos all over the sheets. Although Housekeeping shouldn't be a issue other than its something I regret..I don't know if it was then Bed Bugs were brought into my room. Staff insisted it was not. Other than mosquito issue. Unless it was a infestation which I would have noticed. My 12yrold body was covered. She did take a couple dives in the pool night before leaving. Either way. I didn't plan on spending $600 to come home to a traumatized kid with bug bites all over..ps. yes I have pics. Thats sad to even have that.As I've said any type of infestation shouldn't be. So I guess mosquito infestations in hotels are ok. In the summer heat which we all know carry viruses. I guess I should just be greatful we didn't catch anything. Poor excuse for acknowledging a problem. But to divert the issue elsewhere. Never again. No I did not notice anything that was obvious on beds checking out. But mind you I'm traveling with 2yr old 12yr old 6am flight back home. Last thing on my mind is taking a black light to the beds. & This is something I noticed when we arrived home. The next day not 4 days later. I notified management immediately after seeing the bites on my daughter legs. She's 12. If it was my 2yr old who I change diapers all day so I see his body then maybe hotel would have been notified at checkout. We had 2 beds she had her own for those 5 days
-
December 2023 by Chris R
Convenient for the airport. The rooms are outdated. Killed a cockroach right after I entered the room. I was expecting a nicer room for the price.
-
December 2023 by Esmeralda Cruz
Hotel very clean. We wish the bar was open longer, Andrea the bartender was amazing and made the time pass too fast! Great customer service, thank you for all you do!Food & drinks: Food was good, wish the drinks would have been open longer.
-
December 2023 by Eileen Renteria
We picked this hotel because it was near the airport and its website said free airport shuttle. When we checked in and asked about the free airport shuttle they said they didn't have one. It was only a 5-minute walk and there are cabs available. It was just a short walk away. Thank goodness it wasn't raining.Rooms: The room was adequate. The deadbolt was not working.
-
December 2023 by J.A.M. !
Great airport location. It has a real throwback vibe, but our room and amenities were clean, and the customer service was great.
-
November 2023 by William Martin
Visited as oart of an annual business trip. Nice hotel, just wished I had the time to enjoy the pool on our latest trip.
-
October 2023 by K Mathison
Great hotel amazing pool. Bar and restaurant were great. No elevator.
-
October 2023 by PEXTO PEXTO
The property is a little rundown, Im sure when it was new the place was wonderful!! Beautiful pool but not heated and ice cold.Large room, nice bed, but needs updating. Old carpet in hallways just gives it a bad first impression.Price point was good and for the area probably the best choice to stay.Overall positive experience but looking at the website for the property I was expecting more.
-
October 2023 by Shawna Gonzalez
We had a great time having our family at the same hotel. The pool was fun. Just need the hot tub going for us
-
September 2023 by Henry Rodriguez
Pool is amazing and the water fall is cool the gym is also nice the staff really nice and friendly great place to stayRooms: Really well kept and clean
-
September 2023 by Vita Ferov
We stayed here for one night, and that was enough. We checked into our room, the toilet is already clogged, because this was already late (around 11pm) they don't have a maintenance guy to fix it or any tools in the hotel, so they move us to another room. There was 4 of us in a room with 2 queen beds and only 2 bath towels...when asked the room service lady down the hall if we could have 2 more towels, we were told that she only has enough for the rooms that she has to clean, that all the towels are being washed right now and cannot give us any. So, we call the front desk and ask for towels, the front desk says let's me check with the housekeeping and never gets back to us. As I walk by the housekeeping storage I see bath towels sitting on the shelf!!! ??? the service is not so nice. Also to use the pool, you need your key card, but it won't work until you activate it at the front desk, and none of the employees will tell you this until you ask 3 different employees and try all the pool doors and then go to the front desk to ask what's wrong? The pool area was nice, its like youre in the forest, but the hot rub was not working at the time of our visit. Also you need a room key card to have breakfast- which is odd...
-
September 2023 by David Ziring
They no longer offer a shuttle. Would have been nice to know as I stood outside in the 105 degree heat for forty minutes. The first floor smells heavily of chlorine. Kids and adults playing in the pool outside my bedroom window until late at night. The Wi-Fi in my room didn’t work as the signal strength was zero and the staff could not accommodate me. I missed an important work Zoom call because of this. Would avoid this place at all costs.
-
September 2023 by Natha Manges
VERY DISAPPOINTED. Had indoor pool that was ice cold and the jacuzzi was taped off and not usable. When asked about the pool being cold was told that the heater wasn't working. Did have a good breakfast area.
-
August 2023 by Niro H.
Went here passing through town and needed a quick place to stay for a Saturday. The place is cheap in an area that's quiet for the most part. It gets by, but there is history of theft here. I have luckily gotten fortunate to not have to experience it, but it has happened.The hallways can use a bit of a touch up, but there rooms are clean and cool. I've had no problems with my room. Everything was in place and was clean and smelled nice.My only complaint here is the lack of security. They have no security patrolling through the area especially when they have plenty of blind spots in the parking area. Also the only one security in the front doesn't even check for ID for guests coming in and out of the hotel. It is way to relaxed for my sense of security.For a quick stop for the evening, this place may pass, but if you have time, I'd recommend paying a little extra elsewhere.
