-
June 2023 by Zoey M.
Very very very rude staff , unprofessional . They put me on hold for 10 minutes so I called from another phone to get service when they answered and realized it was the same person they had on hold, they hung up on me on both calls, straight up refused to talk to me . I'm just wondering what I did wrong? Then the called me back at closing time asking what I need I said I will call them on Monday because I'm busy now and they said don't call back & kept asking for my name even though they knew it, I heard laughing and giggling in the back . They seemed young and immature not professional at all ! Jane was the name they gave me it was pretty strange they called me wanting to argue. I just wanted to speak to the manager... the person on the phone was so mean and rude . I'm 6 months months pregnant I'mma just pray for this company.
-
May 2023 by Dennis K.
After bens pharmacy closed down, i ended up looking for a new pharmacy and I stopped by last week and their pricing is second to none! Cash price at retail prices are ridiculous but thier cost was 1/3 of what i would pay at big retailers and at me previous! 2 thumbs up!
-
May 2023 by Michelle Y.
The best pharmacy I have been to! Love their service! The pharmacy services a facility my mom is at and I can not be happier with them! The facility also loves them! Highly recommend!
-
May 2023 by Kelly Nunez
HORRIBLE customer service it’s crazy!!! I wish i had gotten the girls name that answered me! She didn’t even let me speak or ask for the information I needed she just said I can’t help you goodbye.
-
March 2023 by Amy L.
RUDE staff, esp the pharmacist. do your job correctly first before yelling at me. BE WELL (:
-
August 2022 by Mariah
The Asian nurse is rude. #dobetter don’t sit there and have an attitude and respect customers when they walk in and say hello. It’s not all about you lady learn some respect. The cashier is always really nice but it’s sad that she has to work with a monster. Oh well. Hopefully their business doesn’t go under.
-
June 2022 by Mariah Conklin
The Asian nurse is rude. #dobetter don’t sit there and have an attitude and respect customers when they walk in and say hello. It’s not all about you lady learn some respect. The cashier is always really nice but it’s sad that she has to work with a monster. Oh well. Hopefully their business doesn’t go under.
-
March 2022 by L L
Love this pharmacy .
-
December 2021 by Vanessa L.
If I can give a 0 star I would. The pharmacist rushed me and would not explain Covid pcr testing procedure. If you are going to partner with a a vendor you should at least clarify to your customers about the process. Worst customer service ever! I think I spoke to Lilian.
-
December 2021 by Rick Giusti
My roommate and I went in today for a booster shot . They were so helpful and it was fast and quick. Being a resident of Fullerton we will definitely be using this pharmacy
-
August 2021 by Christina F.
My boyfriend and I scheduled an appointment to receive the Jannsen vaccine. My boyfriend went in first as his appointment was before mine and was denied the vaccine by the front desk rep. He was told that she didn't want to "waste" the last bottle she had on 2 people and advised to call her tomorrow to see if she can squeeze us in. She waited until we arrived to let us know that she could not administer the vaccine rather than have enough courtesy to give us a phone call so we didn't have to drive all the way out there. Very unprofessional. Will not be returning.
-
July 2021 by Bob T.
I would guess that most pharmacies can provide similar items. So what sets Be Well apart from others? It's their incredible personal service! As in most businesses - it's the people that make the difference; Lillian, Quinn and the rest of the team are always striving to take care what you need. They truly care about serving the community. Our small residential facility for the elderly has relied on their resources for advice, Covid, flu and Hepatitis B vaccinations for our staff, and delivery of medications for our residents. They understand getting what you need is important, and sometimes things happen where you need medications ASAP. Be Well has always worked hard to assist us in any way possible. In addition, they always suggest generics and/or other options to keep prices low for our residents and their families. Many of our clients have called Lillian and Be Well a "Godsend!" I recently had to deal with a larger chain pharmacy location - it took me 2 hours and 3 phone calls to get an answer - they would answer the phone and say "Can you hold?" - then put me on hold before I could say "NO, I have and urgent issue!! These type of things make me appreciate the way Be Well conducts business. When you see many 5 star reviews saying the same thing - it's an easy call! Highly recommended!!
-
April 2021 by Shannon P.
Awesome service receiving my vaccination. The pharmacists are so calm and make you feel relaxed.
-
January 2020 by Koolio C
Great Pharmacy that I put my mother on. The woman is very nice and SUPER accommodating. I'm glad that there is this pharmacy in Downtown Fullerton. Wouldn't choose any other. Closest to walk to and they deliver in Downtown!
-
January 2020 by Diana R.
I have been using this pharmacy for about 2 years and the owner is very professional and very knowledgeable. I have always gotten my meds on time and in the right amount and drug. They also will deliver your medication and their prices are not expensive. I highly recommend them.
