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December 2023 by Dianne T.
Don't come here. Do more research if you need work done on your car, that was my mistake. I came here because they had a groupon offer, they ended up charging more of course. My problem with Boss Auto is they told me I needed Rotars replaced, I went to another mechanic that told me I didn't need them and they were still good and were able to resurface them for half the cost. Wish i never came here
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November 2023 by Harley Mockagain
I Scheduled a synthetic oil change and they did a great job. Quick service and great owner that understands car situation. Try these guys out!
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November 2023 by Min C.
Lost my wheel hub cap. I had a tire rotation done. There's no lot at the business so they left my car in a strip mall parking lot across the street when I picked it up. I picked up my car and when I got home I noticed my passenger side hub cap was missing. I called and they denied responsibility even though they worked on the tires and either forgot to put it back on or installed it so poorly that it fell off.
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October 2023 by Olivia R
THIS PLACE IS HORRIBLE. Caused me damage to my car. They broke my caliper and ABS module and some wires were damaged due to heat. Didn't know till I went to a PROFESSIONAL mechanic to ask me where did you get your brakes done because they did a horrible job.STAY AWAY FROM THIS PLACEFRAUDULENTYOUR CAR WILL NEVER WORK THE SAME IF SERVICED HERE
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September 2023 by Staci Basey
Well I thought they were very nice and accommodating, until I was back on the road. There was an extremely heavy smell of oil/gas in the air so I rolled down the windows to try and clear out the smell. Well it's been a week and the smell is still very strong. Idk what they did but it never stopped smelling bad. I will call them in the morning and hopefully they can enlighten me as to how and why my car smells the way it does.
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July 2023 by Colette Raine
Quick service, great prices, awesome communication.The mechanic, Luis, walked through everything with me piece by piece & answering all my questions in terms I could understand. Front staff was courteous too.
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June 2023 by Christian L.
Job was done to my knowledge but everything was rummaged through...Oil finger prints were all over the center console, the glove box, papers inside, napkins and all over the seats. Not sure what they were looking for but won't be going back.Guys were very kind, and informative but scares me that they went through everything.Value was Good.
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June 2023 by Winny T.
Needed an oil change and I saw that they had a Groupon deal so I bought it and used it. It was fairly easy to make an appointment but I came in a little earlier since I was done with work. Fortunately they were able to take it in and get it done in less than an hour. For my first time coming to this place, it was a little confusing to find since they were right next to a another car shop. They are a lot smaller and work out of one garage. Overall though, the service was great, deal was very worth it, and the job was done in good time.
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June 2023 by Paul V.
I went in for an oil change and brake service because I could hear a noise coming from the brakes. Robert took my car in right away and said they would change the oil and inspect the brakes. I was pleased when I received a phone call about 1 hour later to tell me the car was ready and did not need new breaks at this time. The price for the oil change was reasonable. I will return when my vehicle needs more work. Price was good, service was good, and they are open on Saturday.
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June 2023 by Bella R.
Robert, the proprietor of Boss Auto located in Fullerton, provided an exceptional service. He and his team are incredibly equitable and treat their customers like family. I discovered them on Groupon, where I purchased an oil change. During the multi-point inspection that was included with the oil change, they noticed that my tires were in poor condition, with the tread already showing. The tires needed to be replaced, which I did not anticipate as I was in Fullerton for a work trip. Robert arranged for someone to drive me to and from my hotel to avoid my little one and me having to wait for several hours until the new tires arrived and were installed. His pricing was also very reasonable. I called several other places, but they were charging $100-$200 more. Robert is an honest mechanic and someone you can trust. Moreover, he honored the $50 Groupon price despite Groupon taking 50% of the voucher price. I would rather support his business than give half of my payment to Groupon. In conclusion, I highly recommend this business. You will not be disappointed.
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June 2023 by T J
Great service! Cool cats workin there. Oil change done quick. This place is awesome! Definitely worthy of 100 ⭐️’s!
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April 2023 by Benjamin M.
The old crew was great. There's a new crew now who seem to be way less experienced and do not provide the customer service boss auto used to be known for. Two of the crew admitted they don't know what they are doing because they are new to the team. Excuse me? Not exactly what I want to hear from the people working on my car. Horrible communication skills. Estimates are always way more money and take way more time than what they originally tell you. They started working on other cars before mine when I was the first appointment of the day. I am sad to report I can't trust boss auto anymore and will be taking my business elsewhere. I took my car in for an ac tune up and now they are saying I have a leak. There was no leak before I brought my car in. Something else always seems to happen to my car whenever I bring it in. I'm still very upset by the experience I've had with them recently. Such a waste of time and money. ***BE VERY CAREFUL BEFORE BRINGING YOUR CAR TO BOSS AUTO!!!***
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March 2023 by Art Trejo
Called 30 mins prior to arriving and the gentleman over the phone was very pleased to take me in for an oil change that my vehicle needed. Total wait time for service completion was about 1 hour. They have a little outdoor wait area where you can chill or you can take a walk just about anywhere you like since the location is at the heart of downtown Fullerton.The services done were a full synthetic oil change, tire rotation, and free multipoint inspection of my vehicle. Robert went over the diagnosis of my vehicle with me and did not make me feel pressured at all to get anything else done there and then. He simply said, “when you are ready and decide to come back, give us a call”.I am very pleased with the service and will definitely be going back to Boss Auto. Thank you for taking care of my vehicle!
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February 2023 by Art T.
Called 30 mins prior to arriving and the gentleman over the phone was very pleased to take me in for an oil change that my vehicle needed. Total wait time for service completion was about 1 hour. They have a little outdoor wait area where you can chill or you can take a walk just about anywhere you like since the location is at the heart of downtown Fullerton. The services done were a full synthetic oil change, tire rotation, and free multipoint inspection of my vehicle. Robert went over the diagnosis of my vehicle with me and did not make me feel pressured at all to get anything else done there and then. He simply said, "when you are ready and decide to come back, give us a call".I am very pleased with the service and will definitely be going back to Boss Auto. Thank you for taking care of my vehicle!
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February 2023 by Christie Figueroa
Really nice and professional they gave us suggestions and full details of everything. I definitely will be going back for more service.