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March 2024 by lyla bonham
If you want to have anyone visit you, don’t. they are tow crazy and vehicles will get towed if you have a friend visiting. the parking situation for residents isn’t any better.
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March 2024 by Sky Nielson
This place is not worth it at all! They are so horrible to their residents and constantly screw them over. I could give a million reasons to not live there. First their parking is a NIGHTMARE. Every apartment gets one parking space even if you had multiple residents, the only other spot are open spaces that are never open cause there are so many residents. They have towed every single one of the people I put on my guest permits for parking, so every time I have had a friend over their car was towed, they charge $400 to get the car back from the towing company. They also will shut off their water and power multiple times, every time they have done it they tell you about an hour before. Another thing is that they have a horrible bug problem. We have found ants, roaches, and maggots all in our apartment at some time. They don’t allow washing machines in the apartments and the washing machines they have for us are horrible. They charge you $8 a load even though they say it’s a $1.75. The washers don’t even wash anything. They charge $2600 a month NOT WORTH IT. DO NOT LIVE HERE!!!
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July 2023 by Chris Trujillo
I would not even give them one star but I have to at least put one to leave a review. worst two years living here, black mailed me into signing a lease renewal or else my son couldn’t go to school. Tf is that? Parking sucks! Worst ever, you pay for the permit yet there still isn’t any parking because they lack keeping track of who can park there and can’t. The plumbing sucks, the water is milky and if you filter it and leave it it still has a weird taste. Bugs EVERYWHERE. Before leaving this place my neighbors asked if I was leaving due to the rats. So rats also. Everything was breaking within weeks of just moving in. The service in getting things fixed was way better than the way they manage. When you don’t renew the lease you’re basically a nuisance to them and will up the rent and not provide the carpet cleaning. They basically use not signing the lease against you. Every year the rent goes up and they’re excuse is inflation I advise any to keep looking and never get stuck here
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July 2023 by Ryan M.
This place is a shit hole. It just gives the appearance of a nice complex but as soon as you hit your first issue, you will see what I am referring to. They don't fix anything but it's not the maintenance workers fault as their hands are tied by the stingy property management company. The have parking permits for a company that has not once been here but instead pretends to have the complex employees "check throughout the night" which means we have cars in the extra spots that haven't moved in months... our laundry room is pricey but fair I would assume but that's when they work. They also cut down literally every inkling of shade (without notice besides "we're trim trimming this week) on our property to the point I can no longer let me dog relax at back. They also didn't bother to clean up the backyard after they trashed it. If you look at the google reviews, you will see the slab leak and mold issue we had to pull teeth to get taken care of. The pictures are both a literal representation of what they did to my yard and also a good example of how everything else here is. If I had the ability to find a new place I would...
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May 2023 by Brian L.
Great apartment complex!! very neat clean and well maintained. Jennie from the lease office is the sweetest most helpful.
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February 2023 by Kevin C.
Next month marks 10 years living at Cinnamon Ridge! I LOVE my apartment, and LOVE living in this beautiful, hillside complex! Too often people only write Yelp reviews when they're unhappy with something, but not often enough do we write to praise something. We expect good service and products. Stephanie Bates, Resident Manager, and Jenny, Leasing Manager are both superb, and have done an excellent job to resolve and improve tenant issues in the complex. Felipe and Raul, the Maintenance Managers, are also on top of things, and keep the place in good working order. Santiago has done a beautiful job with the landscaping the entire 10 years I've been here! The place is lush and manicured. Arnel Property Management has around 20 complexes around Orange County, and they're all nicely maintained. They're not necessarily the cheapest, but they're among the best.
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September 2022 by Jane C.
I lived here for little over 6 months and its HORRIBLE. Managment keeps changing but doesnt get any better. Horrible maintenance and management. The 2nd day I moved in it flooded all over my place, the maintenance people came and was very rude and didnt want to work they had an
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June 2022 by Lauren M.
How are people still wanting to rent at this piece of garbage apartment complex. Don't be fooled people looks so nice from the outside but is complete trash on the inside. Ants and roaches everywhere!!!!
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June 2022 by Steven T.
I just wanted to say that Jenny that works in the office has been sooo good to us. She has been respectful, encouraging and super helpful. Thank you Lord for her.!!
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May 2022 by DIARIO ANDO MARIJUANO SAXOC
1. parking is ridiculous you are only allowed one car per unit2 . Plumbing Is garbage all my food goes to my backyard they come and fix and it works for like 4 hours and it goes back to the same thing3. also last time there was a flood in my apartment because of the apartments and my carpet got wet now they wanted to charge me 300$ for the damage we did to the carpet when it was they’re plumbing that made the flood happenAll I’mSaying to people that want to move here DONT it is horrible parking is bad management is bad maintenance is bad I’m so disappointed with what I pay and what they give ..!The washers are 8 dollar deposit for each machine and then u pay for the wash 1.75 like these people just want youre money
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August 2021 by Liz F.
For Heather!!! Clearly you thought it was bad when she was there too!! I bet you're her!! Like you I have babies and she would come over waisted!!! I would have to always walk her home!! Driving around the complex drunk!! This place does suck!! With and without her!!! Clearly you need to put others down because your situation isn't the best!! I'm sorry for your kids!! I'm now I'm a beautiful home!!! Things happen for a reason!!
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June 2021 by J s
(Translated by Google) Be sure to avoid the Korean manager of this apartment! It's a scammer. I lost over a thousand dollars because of him. Avoid all the managers here. I warn you. Avoid..Otherwise you will regret it..Warning!!(Original)이 아파트 한국 메니저 꼭 피하세요! 사기꾼입니다. 이사람때문에 만불 넘게 피해봅니다. 여기 메니저들 다 피하세요..경고합니다..저도 밑에 한국분이 여긴 꼭 피하라는 글 무시하고 이 아파트를 메니저 말믿고 계약했다 아주 큰 피해를 않고 갑니다..제발 한국인들 여기많은, 캐띠 아줌마 메니저만큼은 제발 피하세요..안그러면 후회합니다.. 경고드립니다!!
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June 2021 by J W
(Translated by Google) Koreans will regret it later if they believe that the Korean managers here are Koreans. Be sure to read what other Koreans wrote below from a few years ago and avoid this place.. And please avoid the fat manager who gets a perm. Even the customers cheated,,,I lost thousands of dollars because of this place, and there are so many ants that I get bitten. be careful!(Original)한국 분들은 이곳 한국 메니저들을 한국 사람이라고 믿고 들어가시면 나중에 아주 큰 후회를 하실껍니다. 예전 몇년전부터 밑에 다른 한국 분들이 쓴 글을 꼭 보고 이곳은 피하세요..그리고 제발 파마 하고 뚱뚱한 메니저는 꼭 피하세요..메니저 끼리 서로 욕하고 이곳 장난 아닙니다. 심지어 손님도 속이고,,,이곳떄문에 몇천불 피해를 봤고, 또 개미 엄청 많아서 다 물려요.*사인 하기전에는 엄청 친절합니다** 그후 확 거짓말 바껴요! 조심하세요!
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June 2021 by R S
(Translated by Google) Worst apartment ever. An apartment that seduces guests with lies and scams in an old and backward apartment with managers, and later ignores them. No parking, worst(Original)최악의 아파트. 매니저들과 낡고 후진 아파트에 거짓과 사기로 손님들을 유혹하고 나중엔 나몰라라 하는 아파트. 파킹도 없고 최악
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May 2021 by Tina S
I don't usually write reviews but I want to warn everyone so they don't get stuck in a bad place to live at. This place took all of my security deposit.I paid for cleaning and carpet cleaning which was a,waste. They charged me for new carpet which I did not cause any damage to, cleaning, and new door hinge (no damage), and for painting (great condition). The carpet cleaning guy knows I did not ruin carpet. There was an incident where a man tried to lure my young daughter into his apt and management did not do anything about it. I even did a police report.The sink only had water spots because I washed mt hands before I left unit and walls had no marks but charged me for paint. Beware they are money hungry Management Company. Read their other reviews not on here
