Floor & Decor in Fullerton, California, offers a wide variety of flooring options, including tile, wood, stone, laminate, and luxury vinyl. Customers appreciate the unbeatable prices and the extensive selection of high-quality flooring, cabinets, countertops, and installation materials, suitable for both professionals and DIY enthusiasts. The showroom is well-organized, making it easy for customers to find what they need.
While customer service can vary, many shoppers have had positive experiences with friendly and knowledgeable staff. Employees like Shahid have been praised for their helpfulness, providing in-depth product information and assisting customers with their selections. Some customers noted that the service can be inconsistent, particularly near the cash register, but overall, many feel welcomed and supported during their visits.
Design services are also available, helping customers enhance their home exteriors and making renovation decisions easier. The convenience of free in-store pickup adds to the positive shopping experience, encouraging return visits. Overall, Floor & Decor is a favored choice for homeowners and contractors looking for quality flooring and excellent service.
Always fantastic selections on all kinds of flooring options in a wide variety of styles and price points.
September 2026
Good experience I’d like the products and helpful employees. Returns are not a problem.
September 2026
Christian at this location did a great job helping me with my wood floors, he got me a great deal and got me out of there in 30 mins... awesome customer service!
