Goodwill of Orange County is a thrift store featuring clothing, home décor, electronics, furniture, toys and more. This location also accepts donations of gently used items behind the store. The store can be a 50/50 experience for finding items, which is part of the nature of thrifting. Some customers always find something, including size L pants, while others note sections can be a mess and difficult to look through. Aisles are pretty narrow and can feel claustrophobic when crowded. The staff is frequently described as friendly, nice, and top-notch, with some providing excellent service and going above and beyond to assist. However, other experiences note the staff is not so efficient, with slow checkout lines even with few people. The store is generally kept very clean, with spotless fitting rooms available. A significant drawback for some is that no exchanges are allowed on clothing. The car parking lot is big but can be crowded, though a space is always available. Bike parking is uncertain. Overall, the store is seen as clearly needed in its location, helping the community with affordable furnishings and goods. Goodwill helps people achieve their goals through a journey of personal support, work experience, and career development.