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December 2023 by Michael Camporeale Jr.
Super professional and a pleasure do deal with. I recommend this business to anybody in need. Super friendly staff, good parking and amazing services. I would recommend to anybody I know in need for sure
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October 2023 by China Rose
I would not recommend this storage facility because they are bigots. If you support this business you support bigotry, racism and sexism. They are ruthless business owners who do not care about you or your property remember that.
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September 2023 by Brianna D.
Okay so here an honest review. I managed for a storage company (3 different facilities) for 7 years. So, I know the ins and outs, common issues, how to treat customers and how the business as a whole operates. I understand that some customers are difficult and there are appropriate ways to handle those individuals. I completely agree that no, the customer is NOT always right. HOWEVER, there's still a way to be professional when dealing with those customers. Let me start by saying that the facility itself needs some serious facelifting. The second story storage units have questionable flooring that's just painted plywood. The roll up doors that used to be accessible upon move in and out via forklift to get the renters belongings in and out are no longer able to use a forklift. Regular access to those units are through a small closet sized door on the inside of a tiny hallway inside of the buildings and now it's the only way to move in or out. So, the only use of the roll up doors at this point is for light which there isn't substantial lighting in the hallways and none in the units themselves. The signage is OBSESSIVE to say the least. $25 false alarm fee during the day $250 false alarm fee at night. Listen, people accidentally set off their alarms throughout the day regularly, it's not $25 worth of work to walk out and check that it's your tenant. you should be doing regular walkthroughs of your facility throughout the day. Fines for being there past hours. YOURE ONLY ALLOWED ON THE PREMISES FOR 20 MINUTES IF YOU AREN'T MOVING IN Or OUT. That an asinine unrealistic rule.Carts are in the facility but not for the tenants to use. This past week my mom moved out of her unit with my husband's help. When her and her husband went to check on their things they went to roll their doors up and the spring was broke so the door wouldn't open and sort of rolled out. That is quite common with storage doors, fair enough. It's not uncommon for storage facilities to have a few units with broken roll up doors waiting for repair because they generally have to contact that work out. So my mom and her husband (albeit he is a hot head) went into the office to inform the staff that the door was broken and they were looking for a solution. The guy working the front desk accused them of breaking the door right off the bat. The springs rusted out and this guy absolutely knows this is extremely common from these types of doors especially given the age of this facility. So it upset my moms husband, he said "i didn't f*%*ing break the door it was already F*ing broke, the springs rusted" and was agitated. And my mom tried to chime in and then i tried to defuse the situation a bit by calmly explaining what they were trying to say and how common it is for roll up doors to break and it was just the spring per usual. But The kid working the front desk had a smirk the entire time and repeated that they broke the door and said "I don't appreciate you cursing I'm gonna have to ask you to leave". I asked him if there was a way to help prop the door open so they could see, he said no people don't open those doors anymore, bring lights. The facility is super old, any other facility would acknowledge this common issue with the doors and would apologize for the inconvenience and provide solutions instead of blaming the tenant and telling them to figure it out. The next day was official move out day. My moms husband tried to apologize for getting so worked up the day before and asked if they were cool, the kid said "no we're not cool". listen, even if you "aren't cool" and you can't stand said tenant, there's a level of professionalism that needs to be upheld-fake it until you make it kid. Don't try and have a pride contest with your tenants, grow up. So, I brought lunch for everyone (inn n out), the same young guy comes out of his office walked up to my husband and I and told him that he couldn't eat outside but then walks i
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August 2023 by Dizzzy Lizzy
You get what you pay for! Super secure, no rift raft hanging out all day.
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August 2023 by Joe Dirt
Super Nice!!
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May 2023 by Rafaela Rivera
They tell me to vacate the unit in 15 days. Which I paid a full month plus a prorate for this month. Because I destroyed the camera. I hired two men to help me because my spouse is disabled. One of the men tried to take the door off and disabled. I was not aware of this. If they would of brought to my attention at the time. I would of sent him home and not pay him.
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January 2023 by Just BeingLowkey
Guardian Storage is a great option for those looking for a secure and convenient storage solution. The facility offers a wide range of unit sizes to accommodate different needs, from small personal items to larger items such as furniture and appliances. The units are clean, well-maintained and climate-controlled, ensuring that stored items are protected from extreme temperatures and humidity.Additionally, Guardian Storage has a wide range of security features including 24-hour surveillance cameras, electronic gate access, and on-site security personnel, which ensures that stored items are always safe and secure. The customer service is also very friendly and helpful, they are always willing to answer any questions and provide assistance.Another great feature is the online reservation and payment options, which makes the rental process very easy and convenient. Overall, Guardian Storage is a great choice for anyone looking for a secure and convenient storage solution.
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January 2023 by kaylynn ackeret
Beware! AllThe 5 star reviews are scam!DO NOT RENT HERE!Horrible! Paid $120 November 20th-Dec 20 for new unit and I was locked out all December and when I went to collect things .. the employee who calls himself owner (joke) was extremely rude and unprofessional!I don’t owe anything for this month and want my money back since I can’t get in! Employee needs a new job!!! A professional business would have requested the returned paymentback for the actual Amount of days I had the unit prorated to new unit! They say I own and never paid when I had proof! Crooks!Not to mention them trying to get late fees and double month rent! This psycho needs fired.. When I requested documents for dues/invoice and a supervisor to call me nothing was done…
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June 2022 by C H.
My mom has a storage unit here that I need to get into and clear out since she passed over Memorial Day weekend. I've been down here to the office to talk to the owner, Elliott, and pay to keep it open until I actually make contact with him. Last time I was there was Saturday, 6/25/2022. David told me to come back Monday at 1300 (1 pm). I took a day off today and went down there with all the paperwork. I walked into the office, and spoke to Juan. I just left there (6/27/2022 at 1305 {1:05 pm}) after I was just told that Elliott wasn't coming in until 1400 (2 pm). I asked if this was normal, and he laughed at me. I said "it would've been nice to know this before I planned my whole day around this" and walked out. This is becoming a ridiculous process. I have the necessary paperwork. I just apparently need Elliott to get in there.
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May 2022 by Brenda Gomez
I've had my storage here for over 25 years, they made a increase and it was $23.00 more a month. Out of nowhere
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February 2022 by Elliott Fischer
Excellent facility that puts alot of effort into keeping your belongings safe.
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February 2022 by Victor Mejia
Cindy was Very welcoming and helpful. Totally would recommend
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December 2021 by Branden Escobar
Everything is kept clean and we'll maintained :). I would recommend this place to your friends/family!!!
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October 2021 by Mark
Great location, great prices, quiet, the employees are helpful. Would highly recommend.
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September 2021 by Austin Fischer
Great place, excellent people!