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July 2023 by Kori M. Capaldi
Salon was great, my friend had a great experience. I received the worst cut ever. Stylist did not listen to what I wanted, kept taking breaks, when I arrived, I took my hat off, she immediately made a judgement about what I wanted and never even offered me water. Like I said, the salon was great, this stylist was not.
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May 2023 by Angela Hrebien
Really nice salon. I loved their complementary tea and the overall atmosphere. Krystal was amazing! She dyed my hair a beautiful red wine color. I walked out feeling like a million bucks! Thanks again!Service: Hair coloring
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May 2023 by Jane Combs
Actually I was somewhat disappointed in the overall experience.I am from ohio and choose an Aveda salon when I need services. I know the stylists are well trained and can be trusted to provide quality care. Typically I expect to pay a little more due to the upscale services. This salon is not upscale, focus on selling products, seemed to be the primary focus on entering the salon, on completion of service and again at checkout.The stylist, withholding name, was pleasant, not particularly interested in me as a customer. Did “trim” about 2 inches off of my hair, I asked her to cut out the bulkier areas of my hair, and cut bangs. 30 minutes later I’m done, yes my hair looked nice, once home, my hair looks the same with and I’m not certain any bulk was removed.I paid 95. +20% tip. I will have to schedule an appointment when I return home in 10 days, to have an additional hair cut5/17/2023:Thank you Wade for your support. However; in my follow up with the salon, I was told I would be with the same stylist, I expressed concern that I did not feel comfortable returning to her, she did not follow my instructions to begin with and I don’t have confidence that she would be able to correct her mistakes.
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May 2023 by Kristen Wethington
Asked for no yellow. Was my main concern/ request. And no chunky highlights. Showed pictures of what I wanted and and absolutely did not want. For a 300$ cost and senior stylist?? Wow. Just wow. Never paid this much in my life. Was toned and “fixed” but not what I requested. Only fixed the horrible yellow. Never going back. Don’t be fooled by this place. Stylist was very nice but not worth my money ever again. I was too shy to say hello no to the price at the end.
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May 2023 by TQ Stark
Excellent! Great service. Nothing is too much for these wonderful people. Always ready with advice and eager to answer questions. Josh is wonderful. He has great skill. I trust him with my hair completely, even the colors we are experimenting with now. So much focus and concentration, and so friendly. I am totally at ease here, especially in this post Covid world. I've never been disappointed. Very highly recommended to everyone.Services: Haircut
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May 2023 by Cindy Warner
My stylist took wonderful care of me and my hair. She gave me an extra conditioning pack. She listened to me and only trimmed the amount I wanted. She did not cut the recommended length off. Then I mentioned my dandruff and she gave me Avedas new scalp shampoo. Sold me an exceptional brush, Ergo
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March 2023 by mf jash
I took my girlfriend to this place on birthday for some scalp treatment/exfoliation. First thing when we walked in the store, we were offered tea and it was amazing. I believe it was licorice, basil, and peppermint idk but it was chefs kiss. And my girlfriend went to a room where she was given treatment. In the car ride back home she was very satisfied and talked about how much lighter her whole head felt. She also mentioned how silly the conversations were while receiving treatment (in a good way) as well as how cool everyone looked there. Great place to go if you’re willing to spend a bit of money of course.
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March 2023 by Alter Me
I’ve had my hair done today by Rhea - as Kassandra was not available and I needed to have my hair done this week.Rhea started by having a conversation with me and listening to what I was trying to accomplish. Then she gave me 3 options of what we could do. She explained to me thoroughly how she was planning to execute on it. I told her what was important to me and she listened.Rhea not only accomplished what I wanted to get done: roots, grey coverage, some balayage weaved in, but also gave me a beautifully crafted hair color that is quite trendy these days. It blended my natural hair well with the previous red that I had all over my hair. My hair looks light, fresh and healthy. I’d highly recommend her to anyone who has a complex hair situation and needs to have it done well.Services: Balayage
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March 2023 by Amanda Reeves
This was my first time to LUX. I wanted to treat myself to a vivid color and new style. I was paired with Mercedes since she specialized in short hair cuts and vivid colors. I received the absolute best haircut of my entire life! Mercedes was thoughtful and precise and extremely skilled. She gave me subtle vivid streaks and accentuated my natural grey. I regret not coming here sooner. If you are looking for an updated short haircut, request Mercedes. You won’t regret it!Services: Haircut
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February 2023 by Andrea Rodriguez
My first experience at Lux Aveda Salon Spa was amazing. I was greeted at the door and offered a beverage. My stylist, Haylie was super professional, easy to talk to and understood what my hair goal is, cool blonde.Hailey was gentle with my hair and was able to provide me with feedback before, during, and after the process. She left my hair feeling smooth and the outcome was amazing. I will be returning for a second treatment to achieve the cool blonde/platinum hair color. I'll definetly be recommending her and the establishment to my friends and family.Thank you.Services: Hair coloring
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February 2023 by lovelyamerica12
I always enjoy my experience here and my hair is definitely a fan. Eliza is who I see and she always has my coloring and cuts on point. I have curly hair and not everyone knows how to cut it to keep my curls in tack- but Eliza has done phenomenal each and every time. I have been using their products at home and am so excited to try a new hair mask care at home.
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December 2022 by Kristina M.
I love the Salon/Spa experience this salon gives you right from the start of your arrival all the way to your checking out experience. Beyond hospitable and peacefully welcoming. I appreciate the warm greeting... literally with a cup of AVEDA's infamous calming tea. And then your stylist of choice has a consultation with you and then concocts the best color match to your collaborative conversation with them. My stylist, Hailey, was very kind, personable, and did a fabulous job with my hair. Very pleased and grateful with her service and really appreciated the complimentary facial recommendation at the next appointment with her. And I have to mention Ariel at the front desk was lovely from check-in to check-out. Because of the overall relaxing and accommodating experience & the fact that I've been an AVEDA loyal customer, LUX Salon has become my favorite Salon to get my hair colored at. AND now get facials from because of Heather! When I got my very 1st ever facial experience by Miss Heather the other day, just WOW. I'm hooked now. I don't think I'll ever go get a facial anywhere else now!
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December 2022 by Cheryl L.
For a salon that charges $100 for a basic cut and wants you to leave your credit card you would expect a decent if not above average service. The call to check for an appt was enough to tell service delivery is not top of An apology and attempt to remedy after the front desk dropped my call instead of being brushed off and treated like I was a new caller by the same person I had spoken to a minute earlier would have been basic but acceptable service.
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December 2022 by Kristal G
I made an appointment for a cut & color. They don’t quote a price for color because it varies. The stylist needs to see your hair & determine cost based on what you want. I spent more than planned, but I am reminded of the old saying… you get what you pay for.My consultation with Arlene went very smoothly. She was patient & I could tell she was really listening/asking questions to figure out exactly what I wanted. She was terrific - and I love my new hair! Thank you, Arlene!Services: Hair highlighting
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December 2022 by Ashley Lasater
I had a great experience! My skin feels so amazing and the whole thing was so relaxing. Alyssa did my facial and she was amazing! All of the people I interacted with there were awesome. I will absolutely be coming back.Service: Skin treatments
