PetSmart is a large pet supply and services retailer. Many customers report positive experiences with the staff, who are described as wonderful, kind, patient, professional, and amazing. Employees are noted for going above and beyond to help, offering advice and assistance throughout the store. Specific services receive high praise, including pet grooming where staff are hands-on and caring, and veterinary services where the entire staff is kind. The store itself is noted as being neat and organized. Customers appreciate the convenience of shopping, such as the ability to purchase prescription pet food by the single can and to order online for in-store pickup. Many customers express that they highly recommend PetSmart.
