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December 2023 by Abraham Cruz
They always available and helpful
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November 2023 by Alexander Hobrath
I have only ever had the greatest experiences during each of my visits to this branch! The staff are incredibly helpful, friendly, and knowledgeable! This is one of my favorite branches to visit, and it is especially convenient for students on campus. I can't wait to return!
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December 2021 by D MOORE
It's open as if Winter 2021 Enter from either 2 sets of stairs outside upstairs
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December 2018 by Kathy A.
I was referred to SchoolsFirst from my coworker at TitanShops. At first, I was hesitant because I already had a bank account, why would I need another? None the less, I went to this branch to learn more. Talking to the bank tellers automatically made me want to sign up. The atmosphere at this branch is so welcoming, this is the only branch I come to. When I lost my debit card and needed to close my card, I came in and was welcomed by Bouavone. Bouavone listened to my situation and quickly closed my card. She reassured me that everything would be okay and the steps that would soon follow. I knew that this would be my go-to branch even though I no longer work in Fullerton. I usually hate coming into banks and having face-to-face interactions but the employees at this branch make it worth it. They genuinely care about how your day went, what you're doing this weekend, and if you really need anything else beyond your transaction. I come in to pick up money orders for my rent and am always welcomed by Bouavone and Marissa even when I'm 2 minutes from closing. They provide AMAZING service and are the reason why I always come to this branch. They go out of their way to make sure the customer leaves in a better mood than what they came in with.
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July 2018 by Muyo Dosel
It's a trap. Nothing to see here
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July 2018 by Austin Peters
Couldn't find it sent me to a house
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May 2018 by Josiah Rath
Great staff! They're always super helpful and kind. And yes, it's located above the Titan Shop.
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May 2018 by Dalton H.
Before I switched to SchoolsFirst I used to have an account with chase, and I used to always do my banking at an ATM. The feel of going inside wasn't welcoming at all, it was that of a bank there to hold your money and that was it. Which is what I thought a bank was supposed to do. Once I switch to SchoolsFirst I became apart of what feels like a family! I love going into the branch even if it's to deposit $20, I get joy out of the conversations with each employee there whether it's Cinthia, Olivia, or Bouavone among everyone else! They are always so helpful with whatever banking needs I come across and go above and beyond all the time! I recently moved and I still do my banking at this branch even though the parking sucks (Only 2 15min spots!) just to be around these wonderful employees! I can't say enough about them they are amazing even though I ask them to place special orders for me they never hesitate and always ask if I would like to place another order with a heart warming smile!! (Shout out to the armored truck driver too!) SchoolsFirst is lucky to have them and I'm lucky to be a member! Thank you so much can't wait to come back in!! Keep up the amazing service! -Dalton Hall
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May 2018 by Dennis S.
I am very fortunate to have this branch of the Credit Union across from my office on campus. The customer service is incredible, and they go above and beyond to be helpful and efficient. As an example, Bouavone helped me with a new credit card that she recommended for international travel. The turnaround time was very limited, but she made sure that the card was issued before I left on my trip. She and the entire staff there are always welcoming and friendly. Keep up the good work.
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February 2018 by Millie P.
I love the customer service in this branch! Shanon and Bouavone were very helpful when I was buying my home. They expedited paperwork so that I could get my keys on time. I definitely value their support and help in this stressful process. They are nothing but excellent!! The entire staff is exceptional and they really offer the best quality service and product to CSUF employees!! They are the BEST!!! Thank you, Bouavone and Shanon!!
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January 2018 by Linda T.
First off, I really like this bank BUT I hate the app. I've been with this credit union since '97 and I have no complaints. This review is sorry to say, only about the app. It's suppose to be a convenient tool to use when you need to deposite a check and it never works. I tried so many times to give it a try, even on different occasions and yet it never works. I've been told to put it on a dark surface and with good lighting it will do the trick. lol Tried several times and failed. I went to the extent of putting on a selfie light to take the picture on a dark surface. Again, it doesn't work. Whoever is reading this and have the power to let the IT team know to work on fixing this ... please please please do!! People don't have time to go deposit checks now a days. If you're going to create an app, please make sure it works! Thank you. I'm done venting. :) Overall, great bank and they always have great service.
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January 2018 by Daniel Siapin
Wrong spot on map. And if you think you can quickly call to get directions, expect to wait 20 minutes on hold. Their phone service is the worst.
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December 2017 by Yesca Cole
Love this bank!! Staff is always super helpful and polite. I also love the coin machine :)
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December 2017 by Jose Orozco
Garbage. Couldn't find it. Took me to a random corner. More of a complaint towards Google maps than the branch since I couldn't even get there
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October 2017 by pureum kim
Great wonderful staff. They were very nice in helping me set an account and get a loan
