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March 2023 by Celia Gerish
Sunny Crest has been a very welcoming community for my in-laws. We had to move them from their home quickly and Sunny Crest has been more than accommodating to us. They made a sensitive transition very pleasant. Abbey has been great to work with; She has always gotten right back to us and has provided many resources for us. The very friendly staff has made my in-laws feel very much at home. The pricing at Sunny Crest is very competitive, the food is good and the care is compassionate!
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March 2023 by Scott Townley
Where do I start OMG We just rented an apartment here for my mother in law Jacquie. We worked with Abby She is so friendly and awesome we looked at and called several other properties for assisted living. This place was by far the friendliest and most reasonable place we saw. The staff is awesome. Melanie was great she assessed my mother in law so we could know what level of care she will need. Our family was welcomed with open arms and had lunch with some of the residents. What a great experience. The food was great. I will update this review when she moves in and experiences the staff and the whole living experience. Thank you guys so much for the awesome place for our seniors. Scott...
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November 2022 by Sherri Obenberger
Sunnycrest was a great place for my mom initially but in the past few months, the facility and care has deteriorated forcing me to move my mother out. It was a difficult decision as she was on hospice and 91 yrs old. But she was not getting the care she needed.
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October 2022 by Kerry S.
It's unfortunate that I receive calls from my Mother telling me the kitchen is out of the standard staples such as milk, bread, mayonnaise, butter, juice to name a few. The other morning she was served her French toast breakfast several hours late and it came without syrup and butter. She went down to the kitchen in her robe to ask for some and the staff said they were out of syrup and butter!! This is beyond words. She also mentioned she found two black small bugs in her spaghetti! Things are slipping severely over here. Be on the look out if you care for your loved ones. All the recent reviews I read on this site have also happened with my Mother. Medicine found siting on a tray, trash overflowing, unsanitary areas after housekeeping. Very displeased! It's time to spread the word!
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September 2022 by Paul R.
AN UPDATE TO MY PRIOR REVIEW:The State of California Department of Social Services has cited SunnyCrest Senior Living and substantiated our complaints:-Roach Infestation-Non-working access telephones-Leaving the property unsecured at nightAll of this is public record with more to come. SunnyCrest is dirty and unsafe which is why we and others have moved our loved ones out. Documentation is included.
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September 2022 by Jack Clark B.
I am a local singer/entertainer. On May 30, 2022 I performed a musical show for their community and to this day have not been paid for my show. As a person considering leaving my loved one here, I would think twice about trusting a facility with such a lack of professionalism and ethics.Sadly the activities Director: Juli Stovern Sanchez has done very little to amend the situation.Nor has Melanie, the current director returned any of my communications.I would certainly provide a 0 star rating if that were an adoption.Jack
[email protected].…
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April 2022 by j t
my dad and i toured awhile back and we loved it! Great colors and great vibes. The staff and residents were Super friendly and smiling. You could tell everyone was happy. My father decided not to move to California until next year but this will be where he moves to. Very well-kept and clean and he loved how he was treated by the staff
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February 2022 by Matt Severson
My mother is in the process of transitioning to assisted living, and we’ve been working with Ryan Ziegenbusch, who has been just outstanding in working with us on every detail of the process. I’m so grateful knowing that my mom will be in such good hands. It’s a lovely place, and I’m looking forward to spending time at Sunnycrest with her and the other residents of the Sunnycrest community. If you are considering this move for a loved one, I couldn’t recommend Ryan and his team more highly!
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January 2022 by Diane S.
I am about to embark on a new phase of my life at Sunnycrest Senior Living as an independent resident. Ryan Ziegenbusch, the Director of Sales and Marketing, was our first contact. Ryan has patiently answered endless questions, phone calls and has been immediately responsive & available to us. His tour for us was comprehensive and so enjoyable that I was saying I'm ready to move in now! We've met with Ryan several times & his knowledge of all phases of moving, the multitude of decisions that have to be addressed, problems that have arisen, he has been an invaluable asset & guide! I am looking forward to having a more unfettered & lively life here at Sunnycrest!
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January 2022 by Matt S.
My mother is in the process of transitioning to assisted living, and we've been working with Ryan Ziegenbusch, who has been just outstanding in working with us on every detail of the process. I'm so grateful knowing that my mom will be in such good hands. It's a lovely place, and I'm looking forward to spending time at Sunnycrest with her and the other residents of the Sunnycrest community. If you are considering this move for a loved one, I couldn't recommend Ryan and his team more highly!
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January 2022 by Lana L.
IMPORTANT READING... My mom lived at Sunnycrest for 6 years. The first 4 were great. It was family owned and run with compassion and they were on top of things. THEN IT GOT BOUGHT OUT BY A BIG CORPORATE. Since the buy out, there are only 2 people that haven't quit. There is a major shortage of professional, caring, and competent personnel. And it's not Covid-related. Since it was bought there have been 4-5 different directors 4-5 different activity personnel, 4 or 5 nursing or wellness directors 6 or more different med techs 10 plus different caregivers 3 different sales people 5 different maintenance people They don't get paid fairly, they are understaffed and overworked which makes it chaotic. Most importantly is that the residents don't always realize this and they end up unattended and often have to have emergent care. TWO PHYSICIANS THAT I RECENTLY SPOKE WITH REGARDING WHAT HAS HAPPENED, TOLD ME TO GET MY MOM OUT OF THERE FOR HER HEALTH AND WELL-BEING. THEIR COLLEAGUES HAD ALSO TAKEN NOTE OF THE CHANGES. IT WOULD BE RISKY TO LIVE THERE... I could go into details of extreme incompetence (especially from the head nurse J) but that could be a novel. I am happy that we had some great years there with many happy memories and wonderful people on board, but just know, things have consistently and sadly sunken very low. And also just saying...don't judge this place by appearances only...
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December 2021 by James Smith
Our family is very grateful for Sunnycrest's comprehensive care and welcoming community. Starting with Ryan the Marketing Director's introduction to all that Sunnycrest had to offer my mother and father to Heather the Executive Director's hands on approach-they have exceed our expectations. Mom's apartment is perfect. She enjoys a view of the bridal trail and has had modifications made to her family room that make her feel right at home. Both Nick the maintenance person and Christine her house keeper have gone above and beyond to make her feel cared for. We highly recommend Sunnycrest!
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December 2021 by Wendy Plahy
The marketing director, Ryan is phenomenal and is extremely knowledgeable on the process of transitioning from a skilled nursing facility to assisted living. He is a gem.
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October 2021 by Pam L.
We are so pleased that we chose Sunnycrest Senior Living for my sister to live. The facility is clean, beautiful and offers ample fun activities. The staff is so helpful, kind, and responsive. She loves the food and has made many good friends. Ryan gave us a comprehensive tour and thoroughly described all of the various room and care options. He spent all of the time that we needed knowing that it was an important decision. The courtyard is welcoming and conducive to sitting and talking with friends. When we moved my sister in, Nick the facility manager was very accommodating and went above and beyond to help us set up her room. They helped make the transition smooth for all of us.
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October 2021 by Dr. Stephanie Mulick
I can’t give enough thanks to Ryan at Sunnycrest. He was so helpful to me at a very difficult time.The facility at Sunnycrest was just what I was looking for for my father.Thank you Sunnycrest. I would highly recommend your facility to others looking for senior living.
