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December 2023 by John M.
Sunrise Optometry and Dr.Kim really puts the patients first. If you are looking for an eye doctor in Fullerton, La Mirada, Buena Park or Brea, you have to go to Sunrise Optometry. I've been going to Dr.Kim for a couple years, and he is extremely considerate, professional, and honest. His practice is family run, and they truly care about your eyes and your health. Dr.Kim has been very vigilant about my vision and he's been with me and my wife every step of the way in our LASIK experience as well as our overall eye health. He is very accessible and invites your questions. If you want to find an eye doctor who you can trust, you're in good hands with Doctor Kim. I hope to continue seeing him for many years in the future. I like and trust the guy and his staff.
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December 2023 by Cory S.
TERRIBLE TERRIBLE TERRIBLEThe overall service was terrible. My frames looked old, used and were the wrong ones when I got them. This place is extremely unorganized and unprofessional. Anywhere else is better than this establishment.
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November 2023 by Mads B.
So bad. I was made to wait for an hour after my appointment time!! They also lied about the prices when I spoke to them on the phone and it was more than double when I got there and saw the prices on the paper. I told them about that and they didn't give a shit. I am guessing they are incompetent as well!!
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June 2023 by Mohammed A.
Two months and 3 failed attempts later, I finally had to cancel my glasses order and get a refund. These guys completely wasted my time by having the same pair of glasses remade three times, having me come in and try them on three times, and each time there was either an issue with the lenses or the frames. How hard is it to inspect a pair of glasses for a customer before pickup ESPECIALLY since they already screwed them up twice? No joke, the frames were bent so far out of shape, that the right side sat over an inch further away from my face than the left. Not one single time did I receive an apology. Not once. These guys are total losers. Avoid them at all costs.
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January 2023 by Paul C.
Nice family business. Easy parking. And the grandmother occasionally greets visitors at the entrance. Couldn't ask for more
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December 2022 by Matthew Ferreira
Not very professional. The place is a mess and disorganized. They didn’t stick to the appointment time. They couldn’t find my account information despite being there 6 months prior. The prices aren’t posted and I was given a higher price when I got there versus what was quoted by phone. I told them so, then they lowered the price. Almost like haggling prices at a flea market or something. Bizarre. To top off the whole experience, when the glasses came in the prescription was wrong. It’s like they’re trying to be terrible at running this place. I’ll never go back again. What a waste of time and money.
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December 2022 by Denise Morales
Great office. Excellent professional service and great prices. Love this office my family and I have been coming here for many years
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October 2022 by B B.
A really nice family operation that will treat you like family. Just be mindful of their hours of operation.
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September 2022 by Baby B.
Not impressed, paid for a very expensive premium level frame and lenses. With all of my special requests, they hand me a hand scribbled (with cross outs) notepad list of the charges when I requested charge details, very unprofessional. I did feel that it was not a correct list of charges, but went forward anyway and paid the high amount. In the end, I was not very happy with the quality of the very expensive lenses right from the day I received them, and it got worse within a year to the point that I need new glasses now. I will not be returning here.
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May 2022 by Alastair D.
Amazing service and a great selection of frames you won't find elsewhere in Fullerton. Plus if they don't have a specific style you like they can order it for you. In the process of getting my first pair of glasses the optometrist at my eye doctor's had recommended progress lenses for me. Because the eye doctor's didn't have any frames I liked I ordered mine through Sunrise.After a couple of weeks trying of trying to adjust to them I realized the hard way that progressive lenses are not good for computer work where you need to see the whole screen. The optometrist at Sunrise suggested computer specific lenses, gave me a free eye exam to double check my prescription, and swapped out the lenses at no cost (I actually got money back). This is attention to detail and service you won't find at the chain stores.
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May 2022 by Matthew F.
Not very professional. The place is a mess and disorganized. They didn't stick to the appointment time. They couldn't find my account information despite being there 6 months prior. The prices aren't posted and I was given a higher price when I got there versus what was quoted by phone. I told them so, then they lowered the price. Almost like haggling prices at a flea market or something. Bizarre. To top off the whole experience, when the glasses came in the prescription was wrong. It's like they're trying to be terrible at running this place. I'll never go back again. What a waste of time and money. I find it strange that there aren't many bad reviews for this place. We used them twice for prescriptions and this was the second and last time. Seems like others might not be reporting their incompetence.
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December 2021 by Christine Cook
Great selection of frames and glasses well made in a short amount of time. Great service! Definitely recommend!
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November 2021 by Stacy C.
Dr Kim and his optometry family is amazing. I want to say thank you for taking care of me each year for the past 10 years. There was a few times I tried going to other optometrist's but it was not the same as Dr. Kim and his welcoming; lovely staff. I trust Dr.Kim completely and I hope his business keeps thriving. I have never ever had a complaint. There has been more than once in the past 10 years that one of my contacts had fallen out by accident and I called Dr. kim and he immediately helps me out and without hesitation! Dr. Kim leads with integrity. Thank you so much for taking care of my eyes and taking care of others the way you do. Best wishes and thankful to have you!
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December 2020 by Alejandro Martinez
I love there prices I have been going to there facility for about 16 years I have taken my wife and two sons.
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December 2019 by Martha Adrianna chacon
Great place to go