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January 2024 by Fabiola Monzon
I received optimum service from Stephanie.She made me feel very comfortable and helped me successfully through the whole process.
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January 2024 by anis chafai
Wish I can give less than one star . Store members very helpful every time I go there .I opened my business account with T-Mobile and it was the bad decision I moved from AT&T to TMobile .The girl opened business account and she promised to set up dial pad , caller ID and more but she lied to me and she blocked me , the guy never call or ask me to help me .Their name isMonica OrozcoWill LeagueVic Coronel?Please DO NOT TRUST THESE GUYS ??
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January 2024 by Luis Maldonado
Terrible service without desire to serve the customer with a bad attitude the only thing they know how to do is make a bad face I do not recommend it
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January 2024 by Rachel Kim
Big thank you to Krista for being extremely helpful and accomodating, especially when my mother went in for help and new phone service. Krista is very patient and compassionate in providing top notch service.
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January 2024 by Nicole Martinez
Amazing customer service and very nice staff! Thank you guys for helping me!
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January 2024 by Nick Batinich
Cherish and Robert are very helpful
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January 2024 by Valerie T.
This location is by far the best that I have visited. The line is usually shorter and less crowded. The staff were extremely helpful and friendly. The manager Robert was so nice and has the place running like clockwork.
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December 2023 by Parker N.
This location is one of the best around. Staff here is friendly and attentive. Not looking to upsell you they just give you the best advice possible as a customer.
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December 2023 by Steven C.
I want to give a massive shout out to device expert Jesiah G. I purchased an Ultra 2 watch through the TMO website. When watch arrived I couldn't activate the separate line purchased, so naturally I called TMO technical support. They were nice, but ultimately couldn't solve the problem. So I desperately walked into my local store and immediately Jesiah asked if I needed help. I explained my unusual situation, he had me unlock watch, then took it in back for about 10 mins. When he came back, everything was functional! He solved in minutes what over the phone support couldn't solve in an hour. I've had nothing but great experience with this particular store. Thanks again Jesiah for going above and beyond.
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December 2023 by Deborah Prisco
Your associate Stephanie was very helpful and patient with me a senior citizen that needed some extra help. And, Robert did a great job of helping me make the right plan/phone choices Very satisfied. Thank you both!
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December 2023 by Michael G.
Super impressed with the whole staff. Robert was amazing and super helpful and nice. Kim and Cherish were also great ! Awesome experience !
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December 2023 by Mary Grace Molino
Went in to the store and was warmly welcomed by Robert. The different promotions and options were clearly explained. Robert had to attend a meeting and Jaylene and Niko took over. Both were very knowledgeable and patient- great customer service ! We had to come back twice to finish the transaction and everyone was very patient. In the afternoon, the store was very busy but Robert was able to manage them all to limit wait time. You can tell he is a manager anyone would want to work with! A very happy customer here for almost a decade!!! Thanks everyone!!!
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December 2023 by Cece Salazar
I went in looking to upgrade my daughter’s note 9 (yes I know it’s an old phone lol). I was greeted immediately and made aware that there was 1 person ahead of me so I would have a little bit of a wait, which I appreciated. The store manager Robert was super helpful and very knowledgeable! I hate the fact that I didn’t get the name of the young lady that helped us because she was able to get my daughter into the latest Samsung model at 50% of the retail price!! Honestly, ALL the employees there that afternoon (Sunday Nov 26, 2023) were super friendly and all smiles ? I’ve been with T-Mobile for over 15 years and they actually thanked me for my loyalty lol All in all, Robert and his Sunday crew are reminders of why I stick with T-Mobile! Thanks guys!! ???
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November 2023 by Adaibell Aguilera
I lost my phone and krista was so helpful and nice, definitely recommend this place!! The people here are so nice
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November 2023 by Ramon G.
What can I say. Kim Chavez was very helpful to transfer my apps on my new phone. She is very knowledgeable and very friendly as well. Thank you so much Kim for the five star service