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January 2024 by Areli Ayala
They thought I was stealing cause I had my router from spectrum in my arm and said if they can hold the “hat” on for me at the counter (I was looking at the hats prior to this) . Made me feel bad ngl
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September 2023 by Andre Valerio
Personally, I would not stop in that store to change a backpack that I bought just 3 weeks ago and the saw has had so many problems: it opens, it gets stuck, and the illogical response that the employees gave me is that it was used, of course I bought it. For my son to take it to school, the other one who had bought it for a long time carried the receipt that he only had with it for 3 weeks, so how long does a backpack last? 1 week” that They cannot review it because they can no longer sell it but they can sell defective things and do nothing, they only earn the money and we lose it for things that are of no use.
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August 2023 by TheSandman714 xx
Helpful
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June 2022 by MT T
A special thank you to the greater w/the cute hat for pointing out the special deals.
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February 2022 by Yessenia Riverah
One of my main favorite stores
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January 2022 by Marcela L.
Terrible customer service! I bought some sandals as a gift and got a gift receipt. Went back to exchange the gift because it didn't fit and an employee who said her name always "Cindy" accused me of having a fraudulent gift receipt! The audacity of these idiots is truly appalling. I will never again shop at a tillys because of their employee's lack of competence. If I could give negative stars, I would!
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April 2021 by Troy Pinelo
4/26/21 when I have free time my go 2 spot when I need to grab some tees customer service is always been great, didn’t get help today but it’s Monday probably slow day (that’s typical) but when I was ready to pay for tees, had a young lady that help me at the register, she noticed my hat I was wearing B&B donuts , pretty cool that she knows that spot:) wish I was able to write a great review on customer service for her on
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January 2021 by Paulina Garibay
Just want to give a shout out to the sweetest, friendliest Cashier today, Katherine.. From the moment we walked into the store, asking if we needed a size to try on items.. Fitting Rooms, she was there.. we left the store, came back again, and she helped us the whole time. Very hospitable and deserves a Raise.. most people would turn away and let Someone else help but she is so awesome! team player right there ?
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December 2020 by Paulina Alejandra G.
Just want to give a shout out to the sweetest, friendliest Cashier today, Katherine.. From the moment we walked into the store, asking if we needed a size to try on items.. Fitting Rooms, she was there.. we left the store, came back again, and she helped us the whole time. Very hospitable, & patient with my 16 year Old, she made sure she shipped out his favorite shirt to his Las Vegas home.. She had the most uplifting positive attitude the whole time, most people would turn away and let Someone else help but she is so awesome! team player right there. favorite location for sure.
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September 2020 by Ashley P.
I have been here a couple times but today was disappointing. I was greeted but when I went to the fitting rooms, my boyfriend was helping me decide which clothes to take and apparently he wasn't allowed to. I wasn't even far away when two girls who work there started saying things. And on top of that they tell me one to a fitting room when TWO other people brought someone else inside their fitting room. I would've understood if they told me only one person but this particular girl was very rude. AND, she made us wait again for a while to get into a fitting room. I had to ask to please be let in and when I said I was waiting for a long time she said " YOU COULD HAVE ASKED," even when I was right in front of her face when she was walking back and forth! This girl has a horrible attitude and honestly has to improve her customer service. Talking bad about customers and giving attitude is not the way to go. I don't know her name and even if I did I wouldnt expose her on here but She has to improve her attitude.
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September 2020 by Miranda B.
My preteen has found the newest place to spend all my money! Lol Prior to this I haven't been into a Tilly's in years. This one seems much larger than the ones I remember shopping at. Employees are great and all the tables are kept neat and tidy. That helps sooo much when shopping!
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September 2020 by Arlene U.
I exchanged some shoes at this store that I had bought at another Tilly's and I was in the area so they exchanged them for a different size. I have always bought by shoes that come with shoe laces so I didn't think to check them before leaving. I gave them as a gift and was told the shoes didn't have shoe laces so how embarrassing! I called and they swore they never heard of shoes not coming with shoe laces but according to them they don't carry extra nor sale any type of shoe laces. Such horrible experience at this store that no wonder it was empty. Never coming to this Tilly's again.
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February 2020 by Oswaldo C.
Horrible experience . Safe to say Tillys is falling off , explains why everyone recommended elsewhere . Purchased a watch that was a gift. At the time of purchase i asked probing questions to ensure that i would be able to give gift receipts, etc. Now i find out they don't do any returns of exchange on watches. Spoke to Tanya from Tillys.com , claims to be a manager over there she ensured me i would be able to at least get instore credit & the manager at this locations says that's completely wrong and i asked if i spoke on the phone with tanya would she be able to do that & she just said "No, we don't do that here" I have a very bitter taste in my mouth from all of this . Going forwards i rather purchase from amazon or online retailers to avoid all of this drama. I really hope someone addresses this ASAP , as i will continue to ensure that they make this right for a guest .
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January 2020 by Faisal F.
This store is smaller than a few others. When people say "let's go to tillys" some people dont know what store they're talking about. But once they check the store out they see they have a lot of great styles. Decent styled , you need some boots, you need some shoes.? This is a great place to get an assortment of shoes, that fits your style, they have a lot of varieties, but my favorite are the timberlands. The Timberlan boots give me the East Coast Phil, and the best, way to go out in style. The clubs are more outgoing, and now they let you wear timberlands instead of dress boots, I got mine from here, and I wasn't disappointed with the style, and it still updated and urban. This is a great place to get great shoes, and boots
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November 2019 by Krista Guillory
I love their sidewalk sales.