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February 2023 by Rigo S.
Just closed the old Albertsons Federal Credit union account, which is now TruGrocer Credit union, watch the FEES to close the account $5.00! Then another $2.00 for the final Savings account statement, rip-off Credit Union with all the fees! Take your business elsewhere. They should change their name to PLENTY OF FEES CREDIT UNION, THE NAME IS MORE APPROPRIATE BASED ON ALL THEIR FEES!TRUGROCER FEDERAL CREDIT UNION--THE WORST3305 Lake Breeze Dr, Orlando, FL 32808
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August 2022 by 3 3
Rude and disrespectful front desk clerk! Ugly attitude how can she even work for the branch.
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July 2022 by Veronica Sandoval
The Ladies are very friendly and helpful and knowledgeable
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October 2021 by 33 S
Rude and disrespectful front desk clerk! Ugly attitude how can she even work for the branch.
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November 2020 by Camille B.
TruGrocer's fees for basic things are absolutely ridiculous! Worst credit union I've been to. I took my money elsewhere.
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October 2019 by Connie L.
This Credit Union has become horrible. We have been with them for 17 years and they have gone down hill. They decide when the will deposit your direct deposit. They charged us $90 in nsf fee's and then deposit the check. They started holding all hand written checks 10 days. We definitely will be finding a new bank. Everyone in branch is rude.
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August 2019 by melody hosp
They cant seem to move the money from your savings to checking to pay a bill, but they take their 30 fee.
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July 2019 by Christa T.
I have been with Trugrocer for about 4 years now. I have to say that I have never been disappointed. This Credit Union is by far the best banking institution that I have ever been a part of. They know me by name and make me feel like I'm part of a family, not just a number. If I have concerns or questions, they go out of their way to make sure everything gets done promptly and to my complete satisfaction. Thank you Francine, Christina and all the other wonderful ladies in the office!!! . Oh, and by the way, Trugrocer does not charge you any fees for anything!!!!! Minimum of $5 to open and maintain an account. No ATM fees, no balance inquiry fees, no nothing!!! Direct deposit on Thursdays and on line is sooooo easy!!
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June 2018 by Adam S.
I've been a member here my entire life. For most of that time there have been the same friendly faces there. They are easy to work with and are always available to answer any question you have. They aren't even conveniently located for me but I still drive out there to work with them. Just got my rate for my auto financing and they beat out the competition. One day when I buy a house I will finance through them. Couldn't recommend them enough.
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October 2017 by Herschel B Arms
I have been a member for 25 years and when i request a check sent to my house 8 out of 10 times it arrives the next day , all the people who answer the phone are super nice and helpful .
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December 2016 by Elizabeth Garcia
Love the service
