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September 2023 by Ashley George
I came in to get my acrylic nails removed? Then a dip manicure. I was there for over 3 hours, and raised my concerns that the service was not going as expected multiple times. The manager came over, and still did nothing. She used the Dremel tool to remove the acrylic, then when asked why she didn’t remove all of the acrylic she grabbed a nail tip and proceeded to rip the acrylic off. This ripped my nail off with it, I then asked her to cut them all the same length and she didnt. At this point I just needed to leave so I told her that was enough, just finish the service. I paid and tipped, when I got home and was able to really see them I have acrylic left on every nail, all of the nails are a different length, and filed crooked. I called the next day to ask for a refund, they told me they don’t do refunds. They only fix it. Why would I want to go back after I already told the manager it wasn’t complete, and spent over 3 hours there? Beware (I did not expect the tip refunded, just the service)Service: Manicure
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July 2023 by Alondra Barrios
I am a little upset at the service of my nails. The first time I went to Victory Nails I was satisfied, which is why I went a 2nd time and even recommended it to a few friends. This second time I went I got Gel X nails. First, the lady who did them did not apply the nails correctly. The nails she applied were bigger than my actual nail. To my disappointment 3 days later 2 fell off. I was told Gel X would last 3+ weeks and 3 days later I lost 2.
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July 2023 by Sarah Pelleriti
Best job I've had on both my hands and toes. This place takes their time and makes you feel relaxed. A plus is they give you a bag of chips and water when you are seated. Thank you Tila and Anna you make the experience better ??
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January 2023 by Heavenly Redmond (Heavens Only Masterpiece)
I am not happy with the way I was treated just by asking a question. I am new the state and the area, in which this business is in. I came to get my nails, pedicure and eyebrows arched. Seeing as i didn't notice anything on their website that states appointments only, i arrived there an hour before they opened. When they did open, with a woman who arrived after me, i asked if they did walkins or appt only.. She looked at me up and down and stated rudely... Appt only and said i could go to target. I made her aware i was not from here and she turned her back on me as if I was nothing. What a wonderful welcome by the Asian community with everything that is going on.
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December 2022 by Katie S.
I've seen some bad reviews and ignored them because of how many reviews they had overall...they charge $50 for a full set which is around average. but then the guy messed up and i went back in to ask them to fix it, he then starts arguing with me and a lady fixes it for me instead. he tells me "you didn't tell me" when i absolutely did. bad customer service and not worth the money at all. go to dolce nail salon in brea if you ever need your nails done. the lady is so sweet and flexible. never complains about fixing anything.
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December 2022 by Jessica R.
First time here and will be coming back! I got exactly what I asked for. Shape and design is perfect. Thank you Natalie
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December 2022 by Celeste F.
I don't usually make appointments as a working mom with a difficult schedule I find it easier to walk in but every time I walked in MY USUAL SALON they were busy and kept getting asked to come back as I was driving away I came across victory nails.. and I never looked back . I absolutely love this place . I've never had to wait to get in a chair . The salon is very clean and organized. The customer service is always great they even greet you with chips and water .The quality of their work is exceptional. Tristan does my nails every time and he never misses! He takes his time and communicates through out the process to make sure I'm satisfied. Definitely recommend this place they will get you in and out with quality work .
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November 2022 by Jenny N.
Went today with my boyfriend! Tina did our pedicures and she is amazing!!! I love her and her attention to detail! I highly recommend this nail salon and Tina. Call ahead of time to book an appointment because they can get busy. Everyone here is incredible, professional, and super nice
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November 2022 by Karen O.
Love Victory Nails ! Have been coming here for YEARS now and I will always recommend. Nina does an amazing job for pedicures and if you're interested in acrylics Ana is your nail tech. 10/10 recommend ladies
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November 2022 by Elizabeth M.
Such a welcoming spot! The staff goes out of their way to make you comfortable, the equipment is clean, and the variety of services they offer is extensive. I've seen so many designs done here, but this one just had to be posted. WOW! Take the time to give them a try, you'll be happy you did!
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November 2022 by Carol Monson
Be perpaired to be pampered. Every service is perfect. If you are not, they make sure you are. They love to satisfy. Try it you won't go wrong.
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October 2022 by Faithe D.
Unfortunately, I had a really poor experience with this place. I made an appointment at 1:30 (on my lunch break from work) to get a full set. When I arrived, I was asked if I would like a pedicure as well. I was hesitant due to not having much time, but they assured me they would do my nails/toes at the same time. After 40+ mins into my pedicure, I asked when someone would begin doing my nails. A man, I'm assuming Vic, looked at my nails & said it would take another hour. He asked me to come back later. I was upset as I literally only made the appt to get my nails done. He offered to take off my old dip powder, then charged me $15 for that on top of the $45 pedicure. I came back at 5pm. As he was doing my nails, he cut me 4 different times on my cuticles. When I complained, he blamed it on being the end of day, being tired & having a lot of customers previously. My biggest concern is the tools he kept using came from a container that read "soiled." Doesn't sound sanitary to me. Today, I have cuts on all 4 fingers and my big toe has an infection with pus coming out of it. So gross. Will never return here. I spent $124 altogether. I'm so disappointed.
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October 2022 by Jackie T.
Lovely shop with sweet ladies that did my gell ombre mani and ped in spa chairs. They take their time and I always leave happy. Been going here for almost 8 years.
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September 2022 by Claudia G.
Three different times I've made and appointment for a Mani pedi. My appointment is not booked. The first time was for my birthday weekend, I was taken in. They started with my pedicure and after an hour, still no one doing my manicure. I schedule my appointments accordingly to fit the rest of my errands. This time, I ended up not getting my manicure since I had other appointments to make. Second time, same thing, no appointments written down for me. They asked if I knew who "took" my appointment and of course I didn't. They ended up seeing me after about waiting 30 minutes. This last time, learning from my last experience, I wrote down the name of who answered the phone. This time I was told no one by that name works there. That was the end of my patience. Although they said they could see me, I was going to wait again. At this point, I was over their lack of organization. I've been going there for a while now and have always been a good paying and tipping customer. No more from me. Lost my business.
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September 2022 by Melanie B.
Sooooooooo here I am ready to get my nails done and I stumbled across this place because 1. My main salon was far from where I currently was and my second go to place didn't have anyone at that time that would do my wife and I appointment so I saw they had good reviews. Everyone working there is very nice the customer service I give a A+... my wife loved it but the lady doing her feet went way too deep and left my wife's toe in pain after the pedicure. My nails came out beautiful but after leaving I noticed a couple hours later that my nails chipped not something you would expect with a gel manicure especially if you spent almost nearly $100 there... I was very disappointed with that. I did go back the next day and they were able to fix it but after they did my nails just seemed off and they didn't hold up as long as usual so I will not be returning here.
