Galt Ace Hardware is a friendly and helpful local store that is part of a global chain of Ace stores. Customers appreciate the personal service and knowledgeable staff, who make shopping easy and enjoyable. Many reviews highlight the store’s well-designed layout and new sections, such as the BBQ area, which improve the shopping experience. The staff is often praised for going above and beyond, helping customers find specific parts, bolts, and screws that are hard to locate elsewhere. One customer shared a positive experience when staff assisted with a mobility scooter issue, demonstrating outstanding customer service and a willingness to help in difficult situations. However, some mention that younger staff members sometimes lack experience or understanding, leading to occasional confusion. Overall, Galt Ace Hardware is seen as a reliable, community-oriented store where helping customers is a priority, making it a trusted place for hardware needs.
I just needed one metric nut which I found in the hardware drawers. I like going to Ace hardware stores bc I just need one or two things, not a multi pack that I don't need or forget where one put it.
September 2024
Fantastic Service, Kassandra was awesome, It was really nice to have someone friendly at the front counter.
September 2024
Ever wish you could get service and help like back in the day... check out this store. The staff is friendly... and helpful
