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November 2023 by Ms. Krystall M.
So I've been living in Galt for almost 10 years and this Walmart has struggled since. The lines are often long, limited registers open and the self service lines are long. I recently did a survey post a visit and spoke to the team lead Kathleen as she called me once my survey was received. She acknowledged the issues and indicated they were short staffed the managers had to get on the registers and the machines were down in self checkout. I just think overall this has been an ongoing issue. Oh and let's not forget the refrigerators have gone down many times in the last few months. The ppl at the door only stop certain ppl for receipts which I have been stopped many times and the store lacks variety (ie. Cultural products or even blow dryer attachments) Lets not forget the African American hair products are locked up. Mmmm. Anyway, I try my hardest to not come here but it's only when in pickle. Visit and make your own observations.
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November 2023 by Kelly L.
I recently had an incredibly disappointing experience which left me feeling humiliated and frustrated. As a loyal customer for three years, I have always believed in supporting local businesses, but my encounter at this particular store has left a lasting negative impression. And I encourage you to shop elsewhere. When checking out at the self-checkout I was struggling with items ringing up at the sale price. One item was marked 75% off but the cashier yelled at me that it couldn't be that price and I had marked it that way! It came from a bin of the same items all marked that way. When I tried to tell her, she said I needed to go to the main check out. The breaking point came at the checkout counter to make my purchase. Instead of being treated like a valued customer, I was subjected to her and the cashier searching the items I was purchasing and counting everything completely disregarding my privacy and dignity. It was an embarrassing and degrading experience that no customer should ever have to endure.I understand the importance of preventing theft, but there are more respectful ways to address this concern without making innocent customers feel like criminals. Trust and respect are essential components of a positive shopping experience, and unfortunately, Walmart failed to deliver on both fronts.In light of this encounter, I will not be returning to this store, and since there are no other Walmarts near me I am forced to shop at a different retailer. I believe that customer service should be a top priority for any business, and it is evident that this store has a long way to go in that regard. I sincerely hope that they reconsider their approach and strive to create a welcoming and inclusive environment for all customers going forward.
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September 2023 by Josie G.
Received damaged drinks several times and the worker will have attitudes that indicate they hate their miserable lives.
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August 2023 by Frank S.
The best pickup I've been to. I have not had a missing item which seemed kinda common at other locations. The pickup wait time good too.
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February 2023 by Janet P.
Check the dates on mèats, etc. All of their Farmer John's sausages had January expiration dates (it is Feb 7th today).
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October 2022 by Elizabeth S.
This has to be the worst store for DD, Spark drivers and customer pick ups. This store marks orders as ready and already dispensed way before they bring the orders out. I waited 21 minutes for 4 bags and two cases of water that had been marked ready and when I called they said it was dispensed. So um ya no I don't have my order where is it? When you call to inquire the employees are rude and unprofessional. Everything is a glitch. When I did receive the order the frozen items were defrosted so you could totally tell the freezer item had been out of the cooler for awhile making the food potentially unsafe. They don't even try to problem solve. Just blame the glitch.
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September 2022 by Dale C.
Man. Always unorganized. Water of time going sometimes cause the won't have what I need. Have to drive to another Walmart.
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July 2022 by Sandra M.
Shopping in store on a weekend means searching empty shelves for something that will work instead of what you want.Delivery is insane. I once ordered $150 worth of groceries and recieved $70 dollars worth of food because they didn't have the product advertised. When you do get what you ordered beware of rotten vegetables and expired dates.If you are missing items or items are wrong there is no way to get ahold of them, as the phones are rarely answered.
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May 2022 by Brenda G.
We were right in the middle of this location and the Walmart in Lodi. Of the two, I prefer this one in Galt. Their shelves are usually stocked and their prices are reasonable. Staff has always been friendly. But, I felt I needed to relay an experience I had today (5/28/22 @11 am). I was in the produce department and there was a gentleman who appeared to be a department manager or maybe just a senior staff, training a younger staff member on stocking the strawberries in the refrigerated case. As I wanted to get some, I stood by waiting. As I watched, the man doing the training dropped an entire large clam shell box of strawberries. It popped opened and strawberries went all over the floor and also underneath the display case in the dust. Personally, I would've gathered them all up and either thrown them out or taken them in the back and thoroughly washed them. However, with me watching, he used his hands to drag all the strawberries across the floor and out from under the refrigerated case and into a big pile. He then picked them up and put them back in the clamshell container and put them right back up in the display case! He didn't miss a beat, he kept talking to the trainee and telling him how things are done and all I could think is that this is really what he wants to be teaching a new employee? Yes, I did buy a pack of strawberries, but I made sure they were very neatly placed in the box and not the ones he scraped across a dirty floor and threw every which way into the container. After seeing this, not only will I check on how the fruit itself looks, but I will only be purchasing a container with the fruit very neatly placed, and not looking as though it had been thrown in the box. Pretty disgusted.
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April 2022 by S S.
Fix the electric carts please! Mine had a green light- it got me as far as the pharmacy and died. No color. Then beeping! Then red, the long solid beep.A nice customer asked the pharmacist to please call customer service for me. Waited ...waited... finally went back up to get another cart. Nope 2 charging only. Then I hear the walkie - talkie. The pharmacist was just now calling! No thanks. No carts? No shoppers. Bye
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March 2021 by Sherry Jarrett
Great pics. Good price. Difficultly finding help in Galt with electronics covering for photo and electronics
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December 2019 by Pu B.
A really big Walmart and of the nicest ones I have been to. My Boat trailor tires popped and luckily it was by Lodi i5 so I was able to come to this Walmart and buy a tire and fix my trailer within an hour. They literally have everything here!
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November 2019 by Cheri S.
I went to Wal-Mart in Galt to shop for a few things with my husband. We checked out on isle 11. I reached in the fridge without looking at first, to grab my husband and I a bottle of water. I looked down and this is what my hands touched. You know when they fill the fridge they see all that mold. I dropped the water and had to go wash my hands. I then let the supervisor know that was at the registers. Her comment to me was "I know it's there I'll talk to the janitors. " They could have shut the fridge down so customers like me don't put their hands in it. Disgusting!
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October 2019 by Tara T.
If I could leave negative stars I would. Where do I start. Let's see I'm a native Texan. I had my last name changed back to my maiden name. They harrassed me and wouldnt let me buy my beer for the world series tonight. I havent had an issue like this and I drove here from Texas! So I had my old copy of my drivers license which had been clipped by dps when I got my temporary one. I still have not recieved my new one in the mail yet. Now that was my last straw with this Walmart. I have gone in there so many times and NOTHING IS STOCKED. ALL the employees just about will run into you unless you move out their way. Which I have NEVER encountered such entitled people who work at walmart... I don't get it. I reccomend driving to ANY other walmart or store. Avoid at all cost. I have also had things shipped to that walmart. They always come broken. Pitiful, poor management, simply sad.
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September 2019 by Lis C.
The galt Walmart is a great place to shop. I normally do go to Walmarts but when i moved to galt, it was my only option. I was so pleasantly surprised when i saw i was not cluttered.