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March 2024 by Rose Uribe
Didn't go there
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March 2024 by Laurel Copley
Always clean and staff
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January 2024 by Linda Anthony
Rooms were dated and smelled of old cigarette smoke. Toilet was not clean, and I had to fish the wad of hairs out of the drain before I could use the bathtub. Bed had 2 by 4s sticking out several inches under the mattress that I whacked my shin on. The only real positive was the breakfast bar and the lovely lady running it. Good choice of freshly cooked proteins, the pancake machine was fun, and every other choice of breakfast food you could want.
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November 2023 by Stephanie Woodson
This place is RIDICULOUSLY overpriced and the pool is bright green. They refused to refund anything even though the website even though it says the pool is open when it's not (and judging from reviews, hasn't been for months, I booked it a long time ago). They didn't have a change machine or enough change for me to break a $20 and do laundry.The rooms are motel rooms and the area feels sketchy - a posse of stray alley cats yeowling, people hanging out late at night in the parking lot. Half of the things were broken at breakfast. Would never stay here again, it's not worth the proximity, stay at the north end of avenue of the giants.
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September 2023 by Kristy Knight
We stayed here one night on our way to the Avenue of the Giants. I was thoroughly impressed with everything about this location. Friendly service/check in, rooms were very clean, beds were comfy, bathroom and shower were clean. Excellent!
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September 2023 by emily rogers
This hotel will hire anyone! There’s an employee by the. Name of Neo that “works” there. He is rude to other employees he yelled in my mother’s face and can’t even follow easy directions! He shouldn’t be working with the public!!I am suprised he even got a job there… it’s ridiculous! This place is managed terribly!
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September 2023 by manish ranjan
Clean rooms. Good functional breakfast and courteous employees. All the things one could ask for in a remote hotel.
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August 2023 by Filipe M. Pereira
Parking lot was incredibly well lit at night. Photos shown on the listing are a bit misleading. More of a motel feel for most rooms. Great breakfast.
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August 2023 by DennyRay
Reserved our room here in large part due to the prominently promoted "pool and spa." Unfortunately, neither is available. They are both full of brownish green fluid (water?). I doubt they've been used in moths.. Had I known I'd have booked elsewhere.The room, though spacious, needs updating (furnishings, outlets, etc). To get a hot shower you must set the dial to cold. And there was an ant in the room.The breakfast was pretty good, on par with its competitors. Overall the cost charged is high for what you get.
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August 2023 by Marlene McCluskey
We stayed here on April 4, 2023 in room 228. We arrived in the evening and did not check the shower/bathtub that night, but in the morning found that the faucet was broken with no water at all. The breakfast had a broken out of service waffle/pancake machine, a broken out of service yoghurt machine. There was only some stale white bread, no milk, this was really sad. I contacted the hotel twice with no response at all. When we told the desk staff that morning before checking out, the woman basically shrugged. Still waiting for any response at all.
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August 2023 by Amy Highwart
Just passing through for one night. The room was really nice with a beautiful courtyard. But what was very delightful was Vicky running the breakfast room. She made our morning so
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August 2023 by Roger Lowe
We resrved a room with a kitchenette and specifically picked this hotel for the kitchenette, pool, and free breakfast.We arrived at the hotel and was told the pool was "out of order." When we asked for more details, like if it was temporary or would be down both of our days, we were told "it's out of order."We got to our room and it did not have a kitchenette. When we asked about the kitchenette we were told that room was being remodeled and they couldn't give it to us. It wasn't until we pointed out the price difference did they offer to refund the difference.We noticed we had approximately 1/4 of a roll of toilet paper and 2 towels for a family of 4 for 2 days.Of the 1 sinks, 1 was clogged and took about 5 minutes to drain. The main door had huge gaps on several sides and we could see people walk by through our door gap.We got to breakfast and their pancake maker was "out of order." Their juice machine was "out of order." The other non dairy items were not stocked. I'm lactose intolerant which meant I didn't get breakfast that morning. My girls loved the yogurt machine on day 1 but on day 2 "out of order."Although not in their control, Humboldt County/Garberville is a hole. Full of drug addicts, crime, and drug dealers. I watched drug transaction after drug transaction happening in the parking lot.Before leaving we asked for an itemized bill. We were told they would email it. We confirmed our email and waited. Nothing! We have called back several times and we were told they would send it and we still dont have it. I would not recommend staying here.
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July 2023 by Louk Markham
Not the best Best Western we are accustomed to. Pool/spa closed with green water, 'pardon our dust' signs too common, pancake & juice machines not operable, breakfast meets barely cooked, barely unfrozen muffins, you get the idea.
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July 2023 by T. Allen G.
The bed was amazing the place was pretty clean. The only thing was for the price the pool and spa were closed and the light switches weren't clean. The waffle machine was down. The yogurt machine was down.
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June 2023 by Rob S.
There are homeless people surveying parking lot andturning knobs on rooms to see if they open.Pool was closed for construction.Garberville once a great place to visit haschanged and not for the better.
