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April 2024 by Low Down
Only auto parts store for a zillion miles.Politely ask what you want, ... & eventually you will get the NAPA franchise normal response.
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March 2024 by Ashley Puhl
Great staff, very helpful. It’s great there’re open on Sundays. Even if it’s only for a few hours. And later in the evenings when most places are closed. ??
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August 2023 by John Carr
Very helpful and friendly
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June 2023 by Wimpy McWimperton
Broke down near by, limped to the store. Shannon found the parts we needed and lent tools to get us back on the road in no time flat.Staff was friendly and very helpful, all parts in stock, no wait or ordering nonsense.
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May 2023 by donna weber
If you want the right part the first time DO NOT GO HERE
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February 2023 by Echo Wyatt
Helpful store the workers there are friendly. Something are a little steep in price but everything is these days
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February 2023 by Nancy Genger
If you are lucky enough to have Adrian help you - then consider yourself blessed! Thank you so very much Adrian! You are a wonderful human being.!
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December 2022 by skylar
the people who work there are willing to help and will get this shipped to the store if they dont have it
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October 2022 by Ines Caballero
Honestly you can't find a smarter group of parts guys around.Long time dedicated employees. & I'm talking 30+ yrs.Imagine the years of deciphering Customers mechanical explanations. ? Like from those of us that are not mechanically inclined. Oh and the parts delivery lady is Cool. Orders received incredibly fast and she's always polite.Thanks CLARY Family NAPA AUTO PARTS for standing strong in our community....
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October 2022 by Amber R. Christie
My experiences here are always so hit or miss. I hate to say that it's because I'm a woman, but I get treated very, very differently depending on who is working and what I need. It's clear that some of the men working there are the type who don't believe I could possibly know what I need and want to talk to me like I'm a toddler. Also they don't know how to work their own systems. God forbid you ever need to order a part online and pick it up there. They will lose the order, give you the wrong part, struggle with the core return, and oh you better hope it wasn't a mistake on your end because they will belittle you and make you feel stupid when you come back to exchange something. They need someone from corporate to come teach them how to use their computers and some HR training on how to treat female customers would be really nice.
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February 2022 by LindaAnne C.
Our vehicle suddenly lost all its transmission fluid on a return trip to Eureka from northern Mendocino county. We barely got to their store on the north side of Garberville. Thank goodness they are open until 6pm!! They researched our situation and found our particular vehicle absolutel required an exclusive transmission fluid that they did not have in stock. They called a competitor auto store and located enough fluid to help us. We had friends bring it from Fortuna to us. They let us park under their lights and security cameras after hours, as we waited for our friends. Please, if you need auto help/products/assistance know you can depend on this very considerate, qualified and reliable business.
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January 2022 by Alanna Weinstein
Adrian went above and beyond when helping us find an alternator! He even let us use his own personal tool! Wonderful experience, very knowledgeable staff!
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August 2021 by MamaBear Mitchell (MamaBear)
Has mostly what you want but way too expensive. Employees are rude and condescending.
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June 2021 by Kim Olson
I have had simple things like a sun shade to getting my battery charged. The staff is very awesome. I appreciate being treated like someone very important no matter the question or need. If they aren't able to find it they will order it with good timing.
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June 2021 by Carmine Pascucci
Paid three times O’Riley’s published price for semi metallic brake pads. Check for yourself in website prices. Rockauto is even cheaper. Other reviews are suspect.
