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March 2024 by Brian N.
Customer service was ok. Half the atms are failing sometimes. front desk not very professional. knew we were waiting awhile for our appointment, and just pushed us aside in the queue. Thank you for nothing. What's the point of being early and making appointments? Only good thing was place kept clean inside. But Kim couldn't keep her appointment time with us;busy with same clients. over 15 minutes late for her appointment with us, while we took the Courtesy to show up 13 minutes early.
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March 2024 by Rosalie K.
This bank, I had no problem with these tellers. Some tellers were very nice and helpful. Some tellers listened to me about wanting brand new bills. I like only this Bank of America. I will come back again.
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February 2024 by Joann V.
Typically thought this was a 3 star place but Charlie Bui changed my mind. He helped me out immensely and super nice. Definitely recommend making an appointment with Charlie if you come here
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January 2024 by Alexander Delgado
My name is Alexander Delgado. I am a college student and I rate this place 3 star is is very local for me to go here after school.
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January 2024 by Jon W
Excellent branch
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January 2024 by ThuHong N.
@ Jonathan: you deserve a super star! Thank you for always available to help!!! I was wondering if you always make things in the easy way for your customers or the request I asked was too difficult for others to do! It is the same request but anytime I come and ask others ( I asked Kim, Tiffany, Jayden) they said they couldn't do it but you! Thanks Jon for being so helpful! I appreciate you very much! Thank you!
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October 2023 by Zulma A.
The front desk person was who resolve my issue after I waited long time, just because the lady on customer service call him to translate, they are so racist even when He speak Spanish too bad experience
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October 2023 by tri huynh
Horrible branch dumb workers there are too lazy to really help anyone and I came in before 4 and they were trying to tell me they were closed already. Rude workers who are too lazy then to do their job. If you don’t like your job go work somewhere else !
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July 2023 by Maria V Anguiano
Very disappointed in this branch I went in 2 hrs before closing to see if I could do a wire transfer. Customer service seemed to only notice the Asian people. He told me he wasn’t sent able to help me because he was booked. While by far I could see workers in cubicles with no people. Then he proceeded to tell me he could make an appointment for Saturday and came back to say he was also booked. So I left went to another branch and they helped me ASAP!! So if you’re not Asian don’t come here for help since they seem to prioritize!
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June 2023 by Maria V Ponce
Very disappointed in this branch I went in 2 hrs before closing to see if I could do a wire transfer. Customer service seemed to only notice the Asian people. He told me he wasn’t sent able to help me because he was booked. While by far I could see workers in cubicles with no people. Then he proceeded to tell me he could make an appointment for Saturday and came back to say he was also booked. So I left went to another branch and they helped me ASAP!! So if you’re not Asian don’t come here for help since they seem to prioritize!
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May 2023 by Mohammad Rezaei
Stay away from this Bank.Bunch of lazy people sitting around playing with you don't know what, at the same time people has to stay in lone for a longer time.
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April 2023 by Anthony Mattary
It has to be one on the top of your list to avoid going there!!! Worse customer service ever looks like the tellers are hiding waiting for the time to go home the lines are always long and no one in the bank cares !!! And tye sad thing is the bank 9f America management knows and dose nothing about!!
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April 2023 by Jeff Lee
There service not even improved. 30 to 40 customers lined up , only one teller take are of all customers. Whenever go to that bank totally annoying me,
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April 2023 by Hello World
didn't want to sign up a credit card, Sarah some how made myFico lower Thank BOA!
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December 2022 by Heriberto Capistran
I been here 4 times and the same times they didn't help me instead they sent me somewhere else to be helped,time to change the bank!!!