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June 2023 by Cidney schwemmer
I was lied to about the car I purchased from this place. It had been in an accident. After I bought it and didn't run a carfax I found out. This man was deceitful and showed me some generic report and insisted that the car was sound even said that Toyota gave it a clean bill. Lies lies lies. I had to replace my rotors and brakes, front end alignment. I've probably spent around 2000 so far and I shouldn't have to put money into my car. I understand that some cars are as-is but, come now. SMH
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July 2022 by Honglam Bui
(Translated by Google) Tooi loves this service, enthusiastic, caring(Original)Tooi rất thích dịch vụ này, nhiệt tình, chăm sóc chu đáo
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November 2020 by Maleko
I bought a 2015 RX350 from this dealership. The salesman and owner are accommodating because they want your business. Beware and dont trust this dealership!!!After I signed the paperworks, they only handed me only one key and promised the other set of keys in a few days as they're still at the auction house. Weeks past by and no keys, just empty promises.I just received a letter from a law firm stating that the vehicle I purchased has a frame damage and unsafe to drive. Before making a deal with the salesman and owner, they showed me a clean auto report of vehicle. Not sure if its a legit report but it shows clean record or else I would walk away. Now, im talking with a lawyer to file a lawsuit against Ben Auto Haus.BEWARE!!! SHADY DEALER !!!
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October 2019 by Marito J.
Great customer service! Paul help us out with my mom's new SUV. We're really happy and satisfied with his service.
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October 2019 by Mr P.
"A Picture Is Worth A Thousand Words" Ben Auto Haus Sells Vehicles With Previous Damage / Accidents! Please see pictures of the vehicle and the car history report (shows 1 accident reported) Is this even legal? I made contact via email and Yelp messages, and both times this dealership ignored my questions, in regards to any reported damage / previous accidents. BUYER BEWARE!!
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September 2019 by Dalyn D.
Never thought buying a car would be this easy. They have made everything super convenience for a buyer. Definitely recommending this place if you are looking for a reliable dealer. And shoutout to Hung, he had helped me throughout the process of getting my car.
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September 2019 by Khang S.
Ive bought 3 cars from this dealership (Honda accords 2013 and 2015, toyota camry 2017) cars run well. Fast paperwork, they would help me with any problem with financing problem from the bank. Thanks Henry for being helpful and friendly
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July 2019 by Kelly S.
I very seldom write reviews, but of all major purchases I've ever completed in my life (vehicles, homes, jewelry) this was BY FAR the GREATEST experience I have ever had. Ben Auto Haus is a small-time no-frills auto dealership, but they have amazing customer service and ensure the automobiles they are putting out are in great condition. They are HONEST, FAIR, and will work with you. I purchased a used Honda Odyssey. It is a beautiful little van and my trusted family mechanic said it was in wonderful condition. The price was right and the salesmen weren't trying to use high pressure sales tactics to make us feel uncomfortable. They were just straight up and respectful. I hope this place stays in business for many years to come because I do not want to purchase a vehicle anywhere else. I highly recommend! Even if you have to make a drive to get here!
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June 2019 by T S.
Thank you Ben Auto and to Henry and Paul for great service and a great car! I just purchased my Honda Accord from these guys earlier this month, and it was a very easy and painless process. They were very flexible with me scheduling a test drive and letting me check out the car. They were flexible with a pre-purchase inspection at the local dealership which took longer than expected, and payment and paperwork was very quick and easy thanks to Paul. Ben Auto offered a very competitive and fair price below market value for my car and no negotiation was necessary. This was my first solo serious car purchase for me and I'm very happy I found these guys. Since I bought it, the car has run beautifully over 1000 miles in the first month and there were no issues at pre-purchase inspection. Also had a clean title and AutoCheck report before purchase, and no recalls. Only a fuse and couple of light bulbs needed to be swapped in and Henry took care of that immediately with no appointment necessary. Made me feel like I owned the place. Also, don't be fooled by this humble little dealer when you show up. They may not have all the shine and "perks" of the big guys, but you'll get none of the b.s. and a great car at a great price. Thanks Ben Auto Haus!
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March 2019 by Karen M.
I bought a Lexus CT200h at Ben Auto Haus a week ago. This was by far the most pleasant car-buying experience I ever had! Nobody tried to talk me into buying a car. I showed them the car I was interested in, we took it for a test drive, and I signed the paperwork afterwards. Everybody at Ben Auto Haus was so professional, friendly, patient, straight forward, and appeared absolutely genuine. I will go back to this dealership when I am looking for my next car, no doubt. These guys are fantastic!
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September 2018 by Jake Packer
My family and I went here last week to purchase a car for my daughter, and we were pleasantly surprised.
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September 2018 by Armond Esmaili
Over priced
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August 2018 by Lila L.
This is the fourth Lexus I've bought through Ben Auto Haus. Super good deal and outstanding service. The owner is very nice and always willing to give me a good deal that's why I keep coming back every time I want to upgrade a newer car refer to couple of my family and friends and they all end up walk out with a newer car very satisfied. Totally recommend
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March 2018 by Dave M.
Just purchased a Prius here and I've already taken advantage of their 1 month/1000mi warranty. No big problem but they were quick to fix a ball joint that was making a little noise. Didn't hassle me about fixing the problem, just made an appointment, dropped it off and picked up a few hours later fixed. Nice guys, nice cars.
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December 2017 by Thanh K.
Just bought my new car here 3 days ago. Phong was very helpful through every steps also give us a very reasonable price for a pre owned 2013 Lexus ES 300h. Glad I visit!