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January 2024 by bunburychic
I'm very disappointed in BJ Discount, will not be shopping here again. Buyers beware, they will not return your money- even when you are well within the 30 days for a return, as stipulated on their receipt. The faucet we bought did not fit well- I've bought this same faucet here before with no issues. So there was definitely an issue with the part- not installation. They refused to give me my money back.
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December 2023 by Eileen Doerrer
Always have what we need and are friendly and helpful.
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November 2023 by bob164me
Found an obscure part for a fireplace gas valve, they really know their stuff
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July 2023 by Huda A.
I can't find what I want, they have one man so rude . I don't recommend this place at all .
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July 2023 by Wayne S.
BJ's is a great plumbing supply shop! They have been there forever! I met the Dad that started the shop twenty years ago. They saved me several times with needed parts and advice!
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June 2023 by Mark T.
Excellent service. Joel is very helpful for the DIY'er or experienced plumber. Definitely worth the drive.
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May 2023 by Robert Renteria
BJ Discount is the plumbing specialty parts 'go to' supplier. They also stock ordinary plumbing parts and showroom quality fixtures. The staff is knowledgeable unlike the big stores. They can aid in fixing things up or remodeling your kitchen and bathrooms.
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April 2023 by Cheri W.
This place has all the missing parts you need to install the faucet, including the extension piece (if needed). You can text photos of items needed. Dave was so helpful, he texted us w/photos of the parts they carried. Their Return policy was great as well, no question asked. We'll be back for future plumbing needs.
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January 2023 by Jason Scheurer (BEST Techs Contracting)
BJ Discount Plumbing Store is a great source of kitchen, bath fixtures. I was looking for a special faucet by Artos and found it here. Had great service from Donald at the counter and he was able to get me extra products as well. Thank you BJ Discount Plumbing for your service and carrying the faucet that I really wanted.
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January 2023 by Kenneth Tye
When I bought the bath spout with diverted, I specifically asked whether I can return it if it doesn’t work. I was told yes. A week later, I wanted to return it because I was told by plumber I did not need this. The store won’t let me return it because there was water in it. Water can be dried out. I wasted $200.Be careful when you buy from this store.
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December 2022 by Will C.
Just walking in here you can tell these guys know what they're doing, and have been doing in a really long time. I was switching dryers and had to replace the natural gas access valve in the house.Dave met me at the counter and was extremely helpful and very knowledgeable about options, and exactly what to do. In about five minutes Dave provided me with a new valve, gas tape, and a few last minute instructions. Left with everything I needed, and a brand new calendar. At home. Got the job done in about half an hour. Thanks guys.Well recommended, definitely will return.
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December 2022 by Steve O.
I try to frequent local owned businesses, this location was a frequent visit when I had plumbing needs. Big box home improvement is across the road and is often less expensive but supporting the little guy is my motto UNTIL... so I walk in looking for a shower valve. They bring it out and it's 97.00!! Like ouch but I buy it anyway. Turns out I made a mistake and bought the cold valve and not the hot. I return to the location and the guy (owner I'm guessing) gives me attitude and makes a huffing and puffing about it. I am really taken back by this and he says to me would you buy this ? Puzzled I say I just did. He says again would you buy this?? I give side eye and say what's your point? You have a wrench mark on the stem!! Hmm yes he has a point I installed it and it had a mark but will it hinder anything? I say "it's a tiny scratch but I get it, sell me another one then". He stops and realizes he's the j*** and said I'm sorry but I can't sell it as new anymore. I said I agree sell me a new one. He proceeds to get me the hot valve that I need and says I'll give you a discount because I feel bad. He "gave" me the new valve for 75. It's a gesture but unfortunately the bad taste is there. Had I went to the big box home improvement and bought something, scratched it badly, they would happily still take it back as long as it works no questions asked. Thinking about supporting local businesses is supposed to mean better customer service or quality. None of which I feel I got by coming here. I have spent thousands when remodeling our bathrooms and upgrading my fixtures over the years. They won't get a single dollar from me again. Shame that one experience can ruin future business.
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December 2022 by Victor A.
Didn't have the part I needed but the person helping me was very helpful and tried his best to look up the part I needed. I wish I remembered his name so I could give him a shout out. He had a Harley Davidson shirt so I'm sure he rides. Ride safe bro
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October 2022 by Don B.
This place can be busy and they are busy for a good reason, they have the parts and fixtures at excellent prices. You will be dealing with professionals who know their products. Excellent customer service. Joel, I trust you'll enjoy the gift I left.
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September 2022 by Ken Hudnut
This is a great store! I had attempted several other stores & on-line searching to try to find & exactly match an obscure, hard-to-find plumbing part; they had it! The gentleman who offered to help me right away was super knowledgeable and it only took about 2 minutes for him to go find it. I needed two of this same item, and he was able to help me out 100% - and the price was right. Wow, I strongly recommend this store!