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February 2024 by Lily L.
Hello, I have bought the package of 5 ear piercings, earrings, etc. they said everything was included. That's what I was told when I bought this package. It included adjusting the backings of my earrings as swelling goes down and also until the ear had fully healed. I have just been lazy to go so haven't gone once at all this whole time to adjust it. My ears are already fully healed. I made an appointment last month to come in to make my earrings backings shorter. But missed the appointment. And everytime I called, they would mention that it would be free for me since I got the full package. But now the people at the store are saying the policy has changed and it's not. They will charge me to adjust each earring. This is ridiculous. You cannot just change my package just because your policy has changed. I felt like this place was a good go-to place for piercings. But now it just feels like a scam and very unprofessional. If you need to charge me just to simply adjust my earrings, even though I paid for the whole package, I will never be coming back here. That's not what I agreed to. I feel like I want to do the same thing, I will charge you for hurting my ear and touching my ear, even though I'm paying you to pierce my ear. Hey, in order to have a piercing, YOU ARE of course going to need downsizing adjusting as swelling goes down and heals. It just doesn't make sense. This is super petty. And I ALREADY paid for the full package. I am asking you to follow through with the deal I have bought and let me receive the treatment that I have already paid for. If not, I will never be coming back here. I have told my friends and even my mom how this place was pretty good after I got my piercings done here, but now I regret it, I will tell them what happened and to not go here. Nobody would want to come to a place where they do not KEEP their words. Thank you. -April-
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February 2024 by Kaitlyn R.
The best customer service and they take the time and care with each client. Yes, they are a little more expensive, but I pay to know I'm in good hands
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February 2024 by Alyssa J.
Brought my 7 year old here to get her ears pierced, the girls were so nice and thorough, my daughter was comfortable and had a great first experience. Would highly recommend them for all your piercing needs!!
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February 2024 by Marissa F.
Lots of places didn't want to pierce babies ears but I was referred here by a friend and when I called and asked about the procedure and they explained it very clearly and I was able to schedule same day. Great customer service! I was in and out of there within 20 minutes. Definitely recommend!
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February 2024 by Joseph A.
Been coming here for a few years now, just stopped by yesterday to get my 2nd set of ear lobe piercings. I called super last minute and I was quickly accommodated with a same day appointment. I was running around all day with shifting plans that caused me to run late, I called to give them a heads up and it was no issue at all and they were working with me every step of the way. I was in-and-out in no more than 15 minutes Quick, efficient, professional, and friendly service. Looking forward to coming back here!
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February 2024 by Lisbeth R.
i've had this place saved before and always wanted to visit, so i made an appointment same day, which was quick and easy, to change my nose piercing. when i walked in, the lady at the front desk (i completely forgot to ask her name, but she had purple hair and was super nice and knowledgeable) assisted me and offered me all the options and i was grateful for that. i then got my jewelry changed by rebecca who was sweet and did it quickly. love my new stud and will definitely come back for future piercings. plus i got a cute treat :)
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January 2024 by Dannis Ngo
very nice cool amazing people
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January 2024 by Mabet Hill
Impressive jewelry selection. Super clean, professional, etc. Highly recommend.
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January 2024 by Maureen F.
To all my mommy friends trying to find a place to get their daughter's ears pierced, Kimmie at CM Hurt is one of a kind. She took her time to get the placement perfect on my daughter, she was patient and really understood my mommy struggle. The whole process was quick and easy, my baby wasn't upset for too long. I can't recommend Kimmie enough, and have been telling all my mommy friends to book an appointment immediately. I'm coming back for my own piercing when i can, their jewelry selection is quality.
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January 2024 by Mar H.
I just got my room and conch pierced today by Rebecca, and she is so awesome! She explained everything, walked me through it all, and aligned the piercings to my likings. She was so quick and smooth! I've had multiple piercings from here and highly recommend CM Hurt! They care about their customers, they're super friendly, and very informative. They answer all my questions and help with follow ups. Definitely want to give a shout out here to Rebecca because she was badass! So quick, no pain, and made me feel great! Thank you CM Hurt! Gotta give a shoutout to the floor support as well (apologies for forgetting her name). She helped me shop around for my tragus and septum. She took her time and showed me different pieces and how they would look on my ear. I really appreciated everything these ladies do!
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January 2024 by Lisa M.
I would highly recommend getting my ears pierced here. I had to have my ear lobes opened after having to take my earrings out years ago during chemotherapy. Kimberly was fantastic- she put me at ease (I had my ears pierced as a baby and was a little nervous). Kimberly did a fantastic job and has a great personality. I highly recommend her. The whole process was easy and relaxing.
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January 2024 by Jeremy N.
This was my first piercing and I didn't know jack about the process beforehand, and here they were super professional explaining everything important to me!! I got a double ear lobe piercing and was in and out in 30 minutes. Thank you again CM mwah
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January 2024 by Tiffany V.
Amazing service!! Kimmie greeted me as soon as I walked in and made me feel so welcome! She examined my ear and made sure I was taken care of by Rebekah who was my piercer. My whole piercing was eaten up by the skin/irritation bump and she fixed it like it was nothing! Service was about $25 and they gave me a little toy :') love love love this place! Highly recommend!
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January 2024 by Johanna W.
Rebecca was so nice and knowledgeable and was able to fix my left ear hole without repiercing. Thankfully they were also gracious about my arriving late to my appointment. Cynthia was very helpful and friendly and assisted me in selecting new earrings. Excellent experience and relieved I can begin wearing my earrings again in a couple of weeks. Highly recommend.
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January 2024 by Jana Z.
Recommended by a family member , I chose Cm Hurt for my piercing. Despite my metal allergy, I was relieved to find they offer 14k gold options. The staff provided a detailed walkthrough of the process and aftercare, especially helpful for someone like me with only lobes pierced as a child. In the back, the piercer continued the informative session, ensuring my comfort. The cleanliness of the establishment was impressive. Cm Hurt not only met but exceeded my expectations with their quality service and care. 10/10 recommendation for anyone considering a piercing.
