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February 2024 by phuong bui
I have been going to CVS at 12031 Brookhurst St. Garden Grove for a long time.I would recommend this CVS to all my family members and friends.excellent service. Especially Ms. Ai helps and explain a lot of my questions. thank you CVS, Thank you Ms. Ai
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February 2024 by Karl Tate
Their medication is so bad that it makes me sick.
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December 2023 by Walter Sam
CVS has a great team for service.
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November 2023 by Leah B.
If I could give 0 stars, I would. The pharmacy staff is very unprofessional. I waited over an hour to pick up my prescription that had been called in the day before. Will not be coming back to this location.
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October 2023 by Javier Rodriguez
I always go to the pharmacy and they have good customer service. The rest of the store is okay sometimes things are overpriced compared to other stores.
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August 2023 by Ari Kat G.
They close their makeup section at 8pm ridiculous . Never been to a cvs where they do this .
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August 2023 by sarah x
If you’re going to put a lock on everything at least make sure you have enough employees to assist customers when they need something that is locked. Waited over 10 minutes and received NO assistance for a $5 eyeliner.
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July 2023 by Amanda Byrd
My Aunt unexpectedly needed to go to Urgent Care. Then we had to pick up the prescription at CVS around 11:45pm. Anthony was working all by himself with an array of customers to assist. He informed me it would be about an hour wait. It actually ended up being about 40 minutes. I waited in the car and read. When I came back inside Anthony was LITERALLY running around and rushing like a Starbucks barista during happy hour. I really value how much he was hustling to meet the pharmacy orders. He could have taken his time, but the effort he took was much appreciated. Give this guy a raise!
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July 2023 by Google user
My Aunt unexpectedly needed to go to Urgent Care. Then we had to pick up the prescription at CVS around 11:45pm. Anthony was working all by himself with an array of customers to assist. He informed me it would be about an hour wait. It actually ended up being about 40 minutes. I waited in the car and read. When I came back inside Anthony was LITERALLY running around and rushing like a Starbucks barista during happy hour. I really value how much he was hustling to meet the pharmacy orders. He could have taken his time, but the effort he took was much appreciated. Give this guy a raise!
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July 2023 by Becky L.
Well, after a couple years I came back because I needed some q tips. Big mistake. It's gone even more down hill. First: PLEASE GET A SECURITY GUARD. I don't like being accosted and I really don't like my child being accosted but what really bothered me was seeing all the elderly & feeble getting berated at the door by a psycho while just trying to get their prescriptions. Furthermore, inside the store there was only 1 employee (not including the pharmacy). Well, my child had to use the restroom, but the employee would not open the restroom door because she was the only one and there was a very long line. I understand her dilemma. The pharmacy people would not help and said wait for the lady at the register. Ok fine, got in line and waited...and waited... and waited some more... the line was so long and so slow that people were just getting pissed and leaving their stuff and walking out. No common sense at all... if there is a problem customer, please put them on hold, get all the other people in the line processed, then back to the problem and deal with it. Poorly managed store.
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June 2023 by P “Chezzy” Sanchez
very helpful ??
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April 2023 by Aiman A.
Very bad worker in night I stayed standing for more than half an hour and he did not come forward to ask what I was looking for for an entire hour while I waited for the medicine. His manner of speaking and his behavior is very bad. I resent them
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March 2023 by Wilfredo Henriquez
This is for CVS pharmacy, i don't have a complain and my best pharmacy support is ANNA during the daytime, but at night is Anthony. I have been a customer from CVS from years and CVS Caremark is my provided. Thank You ANNA for all your help over the years.
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March 2023 by Hoa Quach
the courtesy and the professionalism of the customer service at the Pharmacy are so excellent there is no word can add....So perfect !
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February 2023 by Ryann C.
Wow. Very disappointed in the service i received this evening. I come to this location once a week due to my work schedule and it being the only one that's 24 hours within 10 miles of my house. This is the first time the service was so bad I had to notify someone and will be escalating it to management. I purchased the febreeze that was on sale, not sure why it was on two shelves opposite of each other rather than all tighter on one l. I digress, i get to the counter to make my purchase and the attitude I received from "chl_e" Was abhorrent. Our interaction couldn't have been more than 3 min but she spent it rolling her eyes and sucking here teeth after each question. I have a cvs card and carepass , as is seen when i enter my phone number , with that information available to her , she wild know I am aware of the check out process , yet she took the opportunity to suck her teeth and roll her eyes asking if i wanted my receipt and tell me that say then press receipt, before the screen appeared. I do not know this girl, have never to my knowledge met her before in my life. She waved and smiled at the male security guard signing in, so she was in enough mood to be polite to who she wanted, for whatever reason it was not me. I hope she works the shift that better suits her or stocks shelves during the late shift instead of the counter moving forward.