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July 2021 by David T.
Please don't do business with them. Be warned. The worst business I have ever silt with. Can't get them to come back to fix the a/c they installed the day BEFORE. Read all of there reviews. I believe in reviews and there plenty of them at all there locations. This review is for the good of the community. Please find a/c work else where.
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April 2021 by greg s.
Help 7145986464 . 2566 w Runyon place . The air conditioner stopped . The inside blows air the compressor outside does not function
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January 2021 by Hoan Tran
I recently installed Air Conditioning into 4 rooms of my home, after the installation only 2 rooms were able to work. Meaning, if I turn the AC in more than two rooms then all of the rooms that had the AC installed would be shut down right away. I had told them of the issue and they said they will let me know by tomorrow to come another day to resolve this problem. But they didn’t respond back via call or txt. After that, about 3 days later I had sent them an email to remind them of the problem yet they’re never responded. I’m very disappointed because I have paid them the full amount but I didn’t get the service that was suppose to be provided. I don’t understand why they can’t just come and fix the problem that they caused. I also went to the store and talked to Huy, but he didn’t say nothing.....Service: AC installation
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September 2020 by A V.
A year later...still waiting for the tech and after reading all the current reviews I'm not understanding why people are still seeking their business. Don't do it. You will regret spending your money on something that doesn't work or could blow up your house. Anyway, we went with a different air conditioning installation service.
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August 2020 by Thanh T.
They get one cause zero is not an option. Do not waste your money on this company. It is a SCAM! They want your money, and during the warranty period, your AC will breakdown. And they'll tell you that they have no idea when they can come out to fix it. when asked if it will take a week or month they said they had no idea, implying it could take longer. They are rude. The whole process was unimpressive, the installation was the root cause of this, they came late and did a poor job leading to a leak of fluids. DON'T WASTE YOUR TIME OR MONEY.
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July 2020 by John D.
Not good job taking time to repair if you need a c call someone else be better they lies.!
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April 2020 by Phuoc P.
Don't use this company. I spent 10k for a new hvac that not working properly. Contacted them, they promised to send someone to check on our system to make sure it work and no body ever showed up. It's already been 2 yrs and no one from d air show up to help me.
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October 2019 by Beverly M.
The one star is for stupidity. On us for not reading the reviews first...Not only does the crappy ac NOT WORK after two months of install but the installers used an outlet that was clearly explained to not to use which in turn caused us to have a house fire. The so called owner claimed he would resolve the huge problem his company created and he is in hiding now. Will not return calls, etc etc as so many of you have had the same problem. To top it off I truly believe the owner is the one guy at the Brookhurst location. These are the SHADIEST people I have ever met in my life. Whats the point to ripping off good paying customers? My case will be heard in a courtroom because clearly they want to pay us ten times the amount I would have originally settled for. NEVER GO TO THESE PEOPLE!
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August 2019 by John L.
Vietnamese businesses are the worst of them all....they took your money and would not care about the problem after..my AC broke down more than a month ago and I been trying to call them to have it fix...and nobody come by ...call them back again for the fourth times and they still put me on their waiting list...I guess they wait until Christmas to fix my AC...
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August 2019 by T N.
Mr. Tu and D-Air are the shadiest business on the internet by far. I had an A/C unit installed from them on 8/17/18. Do to their shitty response time to follow up on service, I had to call another A/C company to service a problem with the installation of the A/C unit right after they just installed it. It turns out that the electrician stated that Mr. Tu wired the A/C unit into the circuit breaker on my electrical panel that was under the required amps to operate the A/C unit. It kept tripping the breaker and could have caused a fire in my electrical panel or burned my house down. To add insult to injury, they disconnected the wiring to my oven to plug in the A/C, so I did not have use of my oven for 2 month until I hired an electrician wire another breaker to my panel to fix the problem. And it gets worst..., less than 1 year later, (on 8/5/19) the install of the piping to the condenser is leaking from their poor install job, and now I have to hire another A/C company to fix the problem. The old adage: "You get what you pay for" applies here. These guys absolutely SUCK! They will try to come off as giving you cheap quality equipment at a good price. However, there is nothing good about their workmanship or quality. They absolutely do not know what they are doing. I'm not even sure the part owner, Mr. Tu, even has a contractors license to be doing this type of work. All I can be sure to tell you Yelpers is that their install is not done up to code requirements, nor is it safe. They are absolutely terrible, so IF YOU WANT TO GET RIPPED OFF, THEN GO HERE!
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July 2019 by Wee B.
I wish I can give this place a zero. I bought not 2 but 3 units 3 and half years ago. This D air got 5 years warranty guaranteed they'd said. My living room AC stoped working, so I called this place, Lady answered the phone and helped me with trouble shooting, didn't work so I ask if I can get it fix cos it still under warranty, she said she couldn't find my information and had to find prove of sales. Those who lives in Westminster or knows that most stores and products here you have to pay cash so they can't be taxed and try to run from IRS you know what I mean. Anyway I couldn't produce a proof or receipt, took about half an hour to finally convince them. They'd said the next appointment will be in 2 weeks, TWO WEEKS!! And it hot like a mother! 2 weeks later i called and still nothing. No answer and the lady that I been texting stop responding. Truly a bad business! I'll remove and change my review soon as you get this right but Till then while I sweat my butt in the living room I will keep bugging and fighting for my warranty.
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July 2019 by Doan l.
Worst job Stay away to avoid the headache Nhân vien và ch đu vô trách nhim. Phc v và ăn nói hn láo.
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June 2019 by Mary V.
Zero stars if I could. I will not leave a one star if I do not feel this place is not worthy of anyone's business. This place should not be in business. Unethical and unprofessional. I have paid in full, weeks in advance for a work order. The day before I expected a time frame no call. I gave them a call to the retail and personal line. No answer. I have heard rumors that they will not come out to do the installation. I gave them the benefit of doubt. Also if it was correct they would "at least" call me to inform me of such. So we can clear and solve the matter. I go out to both retail location to speak to the owner and no one is there. Just the workers stating the owner said to deny service. So you take my money.. you don't reach to me to tell me why.. you refuse to contact me and hide and you don't feel the need to return my money? Wow. People... did I just get jacked right now?
