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October 2022 by Julie Thach
Staffs were polite and friendly. My second time here.It’s important to note that if you know you’re coming in for an MRI that day, it’s best to not wear any jewelry bc it will interfere with the MRI scan. I forgot I had a tiny stud early on me but good thing we caught it in time otherwise I had to redo my scan.I’m claustrophobic so doing the MRI scan once is good for the day…The staffs / tech walked me through what to expect and gave me an earplug to reduce the noise.
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August 2021 by The Force Training / Bike Fit by TFT
Staff is amazing. I had such kind, considerate nature from the ultrasound tech, and rest of staff. A lot of other imaging places I have been to really struggle with this. I personally greatly appreciate this.
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August 2021 by Tammy H.
The facility is nice, super clean and colorfully quaint with a super friendly staff, but they are not suited to accommodate those who are unable to lie on their stomach in the "Superman Pose," like me who has Frozen Shoulders - both are "frozen." Had I known that, I would not have made the appointment and got myself into a pickle; now racing around to find an upright MRI and get a doctor's note for my employer. They DO move very quickly to get you in and out ASAP! So, be prepared: 1) Try to wear clothing that has zero metal on/in it, not even teeny grommets (e.g. leggings and sports bra) If not, you will need to wear a gown(s). 2) All your belongings will be placed into a locker. BTW - I needed 2 MRI's, one for each wrist. Cash price was $400 for each (plus tax, CD and email of results INCLUDED). And if you're military, that price might even be lower!
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August 2021 by Maggie R.
I never give reviews but I only gave a star because I can't not put 0 stars this place is the worst place in Orange County the worst people that you can meet that's way I just did it doe my exam there I left.
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June 2021 by Ingrid Gonzalez
Service was fast!
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June 2021 by Dan N.
Great place to have any ex-ray. Easy to set up appointment and have the necessary scan for any of your doctor's request. Owner is amazing and the place is clean/organized
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May 2021 by The Force Training
Staff is amazing. I had such kind, considerate nature from the ultrasound tech, and rest of staff. A lot of other imaging places I have been to really struggle with this. I personally greatly appreciate this.
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April 2021 by Cat D.
writing this review even if we cancelled our appointment, to commend the effort and kindness Tiny gave us. We were desperately trying to find an emergency MRI that would see my boss on Saturday. Tiny, who was given the backstory (accident, needing MRI on right shoulder due to severe pain etc etc), went beyond and spoke to their radiologist get us booked on Sat AM. Fortunately for my boss (unfortunately for this center) she got called to come in same day by her doctor's referred imaging center as they had a cancellation. While we had not gone to this clinic, I will now keep them in our contact list coz we had a good experience just getting fitted in on a Friday after lunch for a Saturday appointment and it meant a lot that that we felt empathy and care for my boss' recovery. Thus this review. also we were going to pay out of pocket and their rate was fair. just good all around. thanks tiny!
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February 2021 by Food C.
Came in to day to get an xray form an accident i had. I was greeted first thing by friendly staff as i walked in. Xray was fast and they got my out therm door in 30 min! Thank you..
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January 2021 by Cory Fox
Great and quick service to get an MRI done with a fair cash option. We got our results the same day.
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December 2020 by Steve
Very nice medical office. Front office and scheduling was very easy and accommodating. They caught and fixed an error in my records that were sent over from my doctors office. The X-Ray tech was super competent and very professional.
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December 2020 by Calvin Y.
Went in for an X-Ray, got it taken within less than 30 minutes! Some very nice and dope a** nurses in the front that will take care of you!
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December 2020 by Dorothy U.
This place has a horrible system for appointments. My husband and I both had appointments that were back to back for an MRI at 2:30 PM and 3:00 PM. We arrived at ~2:15 PM and the man who had his appointment scheduled at 2 PM came late. He didn't arrive until ~2:25 PM. They still took him in after he signed the forms. So he was seen at my appointment time (2:30 PM) and they pushed me and my husband's appointments back. However, we had another appointment somewhere else scheduled afterwards. The front desk tried to spin it and said THEY were being accommodating and would reschedule mine and my husband's appointments for another time. I was incredibly annoyed. What they should have done was cancel the man who came almost 30 mins late, instead of pushing everyone's appointments back. I was able to still do my MRI but wasn't seen until 330 PM and didn't finish until 4:30 PM. So we had to reschedule my husbands appointment to another day. It was highly inconvenient. I work in a therapy outpatient clinic, and anytime our clients come more than 15 mins late, we cancel their sessions and see the rest of our clients at their scheduled time. It honestly does not make sense to push everyone's session back. The whole MRI appointment takes almost an hour. I don't understand why they would schedule the MRI appointments every 30 minutes if the whole process takes longer. I would never come here again. Their appointment system is highly inefficient.
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November 2020 by Sara A.
I was having to the WORST experience with my medical group until Excel Imaging came to the rescue! Simple things like making an appointment and relaying your insurance information...you'd think they should be easy tasks, right?! Well you and i both know it depends on who you are dealing with. The staff at Excel took my call after hours AND the ultrasound technician called me to affirm all details. I was WOWED by their promptness and courtesy. They booked me at MY earliest convenience and performed the screening smoothly! Everything from the moment i walked in to the moment i left, the staff were nice and engaging and the paperwork was done in an instant. Shoutout to Amy and Grace for being so sweet! Thank you so much ladies!
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March 2020 by Kenny T.
BEWARE !!! If you have to come here for whatever reason. Leave your belongings, necklace, purses, etc... in your car. It will disappear while you are being X-RAY. I lost (or stolen) my necklace here a few days ago
