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December 2023 by DeViLpUp D.
Best price comparing to others on Groupon. Excellent services, friendly customer service, and honest. I strongly recommend this business.
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December 2023 by Jacqueline C.
I am a female I came in earlier today asking for a brake change in my Nissian kick 2021 and and oil change all combined they quoted me $422 for both services! Change pads cost $40!! And since they "inspected" my car now that's $45 is non refundable!! I will be making a video on TikTok about this place! They try finessing females a very unethical place if you're a femaleUPDATE: I was able to get my refund back,however when I went in I was told my brakes were really low but the mechanic showed me my brake pads and they in fact were not low I took pics and they will be inserted, and I was told here that they couldn't fix the squeak unless brake pads were changed but what was causing the squeak was that the rear drums needed to be adjusted, I did however get my filter changed, oil change, brake pads changed but didn't really needed too but we decided to kill two birds with one stone and we of course got my rear drums adjusted I saw everything getting fixed and at this point I should open up a female owed mechanic shop and give reasonable prices and make females welcome and trusted with my pricesAnd the Owner manager also told me over the phone and messages and the $45 is non refundable when they buy the parts they need to fix the car which makes sense the $45 is the brake pads they would use to purchase it just in case you decide to not to follow thru they don't take an L with time going to purchase it and return it, either way I'm not a mechanic pads can cost anywhere between $40-$60 I'm sure and if you're a male reading this you know! One thing about me is I hate getting finessed I really take it personal once I find out
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November 2023 by Jonathan Lammers
I had such a positive experience here! Needed my brakes taken care of and Richard specifically was so, so helpful with all of my questions and concerns. I’ll definitely be coming back!
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November 2023 by Zhu Zheng Feng (风朱正)
The workers are very friendly and professional. The price is unbelievable low. The service is excellent. It is real the lowest price for the greatest service. I will always come to this repair shop in the future if needed.
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November 2023 by Anthony N.
Just wanted to write a quick review as I took my Toyota Tundra in for an Alignment. I had just gotten my new suspension installed and was told drive around and let it settle then go get an alignment. Called a few shops I knew and they weren't equipped to handle my truck. I was referred by my auto guy to hit up Harbor Brakes! Called them up and setup an appointment for next day service. Came in the next morning, checked in and immediately they were ready to take my keys. Service was fast and they dialed up my truck to within specs! I'll definitely be back!! Legit dudes and treats customers great!! Thanks fellas!!!!
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November 2023 by Esther W.
Was recommended to come here for new tires because dealerships can be so expensive. Richard helped me and even noticed a separate issue on my car when they were working on it. I already had an appointment for maintenance on my car at my dealership and he recommended that I mention it to them to be safe and didn't try to upsell me. They were very quick, easy, and honest and I couldn't have been more satisfied.
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October 2023 by Gorden Pang
We started coming here for oil changes and then we had a separate issue. We brought our car in for a diagnostic exam and the staff members (Tam, Sonny) were friendly, quick, and honest. They also have a comfy waiting area with TV and good coffee.
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October 2023 by Vivian Vo
My experience with Harbor Breaks was nothing short of excellent. Not only did they provide high-quality service, but they also went above and beyond to explain the brake replacement process, giving me peace of mind and confidence in their work. The staff was courteous, attentive, and clearly knowledgeable about Tesla vehicles. Additionally, their pricing was fair and transparent, with no hidden fees or surprises. Harbor Breaks has set a new standard for auto service in my book, and I couldn't be happier with the results. I wholeheartedly recommend them to anyone in need of brake or automotive services. Thank you, Harbor Breaks, for your outstanding service and expertise!
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October 2023 by Jamie Ly
I have been taking my car to Harbor Tires for years now. Richard and Michael had taken great care of my car and they very honest and professional. It’s definitely a mechanic place that you can feel peace of mind with services provided.Services: Transmission
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October 2023 by Sharon S.
______________________-UPDATED 10/26-The manager responded to my review, but again in the unprofessional manner expected, he changed all the facts. He blames the customer. AT NO POINT, did he ever offer for reimbursement and the discounts happened at my request. If I didnt mention the shortcomings of all the twists and turns with this, they would have never offered anything. I insisted on uber reimbursements, and the discount he is talking about for the spark plugs, was ONLY GIVEN cause of price matching. I got another estimate from another company and they said they would PRICEMATCH.TRY: BC Advance Auto Repair. Got a price match. They honored it.Secondly, didn't scream for an hour. Exaggeration. Who can scream for that long. If a customer is upset, and you employee is talking OVER them, then the voices get raised. UNPROFESSIONAL. Thirdly, on the car ride back with the service rep... HE suggested that the customer service was bad, and that HE, was going to suggest that the "new " employee should l be fired. Your employee suggested it. That is another lie.Lastly, when you do a disservice to a customer a few times, you have to take accountability. This manager is not and trying to just point figures. Never an apology and no steps to fix issues.___________________I turn to yelp to find help for everything I do. I just picked up my car after a very tumultuous day with their weird unprofessionalism. If you want genuine knowledgeable and professional service, don't go here. I think these guys are not experienced enough with mechanics, they might be good with just buying tires. WHAT I NEEDED.Went in to repair rear sway bar bracket...but decided while my car was there to get spark plugs, and replace the valve cover gasket and tube set. The pricing is very good as I got three estimates. They price matched. ISSUES. 1st issue. AFTER I DROPPED OFF THE CAR, THEY CALLED TO SAY THEY GOT THE WRONG PART.Dropped off the car sept 26. Took the day off, took an uber home. Two hours after drop off they said that they got the wrong part in and that they couldn't do the work. "sorry" they said. After two Ubers, and a wasted day, went home and was told to come back following week.Cost for spark plugs, new cover gasket and to also put in new red saws bar bracket-$1181.27 (parts were cheap but the labor for all three things were $1000 for labor...which doesn't add up since he said they charge $90 an hour for labor. My car was there for 4.5 hours)__________________2nd issue.NO FOLLOWUP.Never called, so followed up, and they said part came in the day I called. Ok._____________________3rd issue. FRONT DESK PROMISED CAR WOULD BE DONE, AND ON MY WAY THERE, HE SAID THE CAR WASNT READY.Took day off work, dropped off the car, ubered home. They confirmed at 10:30am drop of car would be end of day. Probably 4:30-5pm.I Called them at 2:30pm, to confirm the car was going to be ready, and they said pickup car at 4:30pm-5pm.I Called shop at 4:40pm to let them know my uber was running late but I was 5 minutes away.The rep said, Oh, im sorry...We didnt get to test drive the car so its not ready. No one called me between 2:30pm and 4:30pm to tell me not to come or it wasn't going to be ready. I had made a work appt the next morning at 8:30Am in Fullerton. Again, customer rep response was I'm sorry, but we are closing at 5pm and the manager's gone, so I dont know what time the car will be ready tomorrow. I insisted that they give me a time, you cant not tell the customer I dont know.I also asked for some sort of compensation for this dumpster fire of unprofessionalism. I wanted a call back with the time of pickup tomorrow. (this was at 5PM)..when he said no one was there now. 45 min later, they called and said they would allow me to pick up the car.The customer rep offered to pick me up two miles away where I was.HE came, and the first thing he said, "you had a bad day didn't you" with a smile on his face. Sadly, that is the last thing I needed to hear. I told him I wanted to drive my car back to
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October 2023 by vivian v.
I was extremely impressed with the service provided by Harbor Breaks when they replaced the brakes on my Tesla. From the moment I walked in, their team demonstrated exceptional professionalism and expertise. The work was done efficiently, and my vehicle now feels as good as new. Their attention to detail and commitment to ensuring the safety and performance of my car was truly commendable. I highly recommend Harbor Breaks for their top-notch service, and I will certainly be returning for any future automotive needs. Thank you for your outstanding service!
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September 2023 by Chris B.
Booked my appointment the day before and paid at the same time. They offered competitive pricing and last minute appointment through their online scheduler. When I arrived, Richard helped checked me in. Very nice guy! He let me know that it would take hour and half, and to just hang out. Clean lobby, coffee and vending is available. Richard was true to his word and finished in the time he said. Thanks harbor brakes for working on my car and getting me back on the road with new brakes and rotors.5 stars alllll the way!!!
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September 2023 by Hanah Chae
I had my brakes and rotors replaced there, and had great experience. They had good customer service and affordable cost. The staff was knowledgeable and took time to explain things for me. I would recommend to my friends.
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September 2023 by will
These guys are my new mechanics and I’m very grateful for everything they’ve done for me and my car so far. They’re very genuine when it comes to wanting what’s best for your car. Some shops I’ve been to haven’t matched the energy I feel here and I’m 200% sure that the guys here want your car leaving in the best condition that they can leave it in.
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September 2023 by Dinh Ho
Nice clean professional shop. I called for quotes from other shops but Harbor Brakes had the best pricing and selection on tires. I made an appointment and am happy with my new tires. Will definitely return for any brake or alignment work. Thanks!!Service: Tires
