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January 2024 by Kiet T.
the staff at iexam is very accomodating and pleasant, I refer many people to this place for many great reasons. Thank you for your service of the community. Highly recommended. the last time i received my glasses here was seamless.
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August 2023 by Lan Ca
I have been coming here for a while. The front staff are nice. Doctors are knowledgeable and they take their time to explain my many questions. I usually call in advance to check if my insurance covers the annual exam, which is very affordable compared to most places.
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August 2023 by Kate B.
It has been overdue since last summer. The professionals who assist customers in choosing frames and glasses are truly exceptional. Their service is excellent. I have nothing to complain about. However, a doctor who examines patients' eyes is terrible. She examined my husband's eye and gave him a prescription that didn't work. It doesn't matter if it doesn't work, he's gotta wear his glasses until next year. The way she talks to you is unfriendly and unkind.
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May 2023 by Ashley B.
Great and friendly staff. My first eye exam was in May 2022 and recently had my second eye exam done in March 2023 for contact lenses. Haley and Ming helped me out, both were welcoming and gave great customer service. I saw two different doctors during my two visits and both were professional and thorough.
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January 2023 by Mike Z.
As a first timer they took me in as a walk in,great service,gave me what I asked for,explained the process throughout my time there.
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September 2022 by Michelle V.
Extremely lovely staff here! I've been to plenty of local optometrists in this Orange County area (Little Saigon) and I must say, the quality of customer care here is absolutely refreshing considering the times we're in where mediocre service is considered "quality". From the moment I arrive with my sister as well as my 16 month old son, the older Vietnamese ladies that opened up the business were extremely accommodating and flexible. They literally made me feel like they were aunties of mine. The doctor at this optometry knows her stuff as far as making sure to dot her i's and cross her t's when it came to the exam. Another great bonus to this business is the amount of luxury frames they carry. You cannot walk in here without either walking out with your eyes checked and/or a new pair of gorgeous eyeglasses or sunglasses.
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August 2022 by Randi
Manager is very friendly and pretty good selection of frames from various premium brands.
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October 2021 by Luis M.
Incredibly supportive and helpful staff. They didn't try to upsell me, they just gave me the facts about what I needed and what I could add on, the benefits and the trade offs. and they did it without pressuring me to buy anything. Mai and Tu were especially honest and kind! Also, I noticed their selection of designer glasses and it's second to none I've seen in any other ma and pop optometry. Beautiful store. Hope to come back.
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March 2021 by Lan C.
I came here on Tuesday evening and was able to get in and out within 20 minutes. Front staff was friendly and helpful. They helped me check my insurrance coverage over the phone. I was here for an eye exam only, so cant leave comments about other things but Dr. Cao was the best! She was very professional and thorough. She took her time to explain and answer my questions. I've been to many optometrists and I am glad I found this place. Fyi eye exam is $40.
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February 2021 by Stacey T.
Affordable pricing and great customer service. Not pushy with upselling and very clean.
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December 2020 by Jonah A.
I loved my optometrist! However I had to wait 6 weeks to get my glasses! Not only that I had a woman tell me to relax and be patient(in a snarky tone), while I'm waiting for glasses to be able to see clearly when I drive and stuff! Most of the staff is nice and understanding
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November 2020 by David L.
Quick turnaround to schedule appointments. Staff was super nice, and the place is taking the necessary precautions for COVID.
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October 2020 by Elizabeth L.
Jesse is a super great customer service representative!! He is so nice and attentive! The Optometrist is also awesome! She was so kind and took the time to answer all my questions in a very good attitude! Honestly, the pricing is great and the glasses and sunglasses they have are of the latest designer brands!! I would give this place a lot more stars if I could! Definitely having my husband and family members switch over. Thank you so much! Absolutely loved my experience here and how hassle free it was! LOVE IT!
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September 2020 by Juan L.
My mom visited this facility last week and was so happy the way she was treated. She was so happy that the staff was very courteous. She was felt welcome by the wonderful front desk staff. Exercising proper safety guidelines was a plus. Doctor was very kind and understanding. Lady that offer my mom the frames was rude and seems that her priorities was not on the customer. My mom left sad wondering if she was being treated like this due to medical paying for the frames. Or maybe the lady offering the frames medical covered was having a bad day. Anyhow other than making my mother feel upset and not important, my step dad also left mad. I was saddened when my mom told me about her experience with the lady offering her the frames. Really hope this improves since the staff in the front desk showed exceptional customer service.
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May 2020 by Rio S.
Was looking for a place to get an eye exam and saw this place on yelp, it was the most affordable I could find near me. I made an appointment and went in two days later. They are extremely clean and safe and gave me a wellness check (for covid, took my temp even!) and sanitized everything. The doctor saw me after I filled out the paperwork. She was extremely sweet and explained in detail everything I needed to know about my eyes, prescription, and the eye exam. She was so invested in getting me the right prescription for my complicated eyes hahah. I told her I was thinking about buying cheap glasses off eyebuydirect, and she told me that they can give me similar frames to the ones I wanted for a good price. I ended up choosing some from their selection, and they even gave me some free lens upgrades. The receptionists are super sweet as well, and the price for the exam and glasses was amazing. Will definitely be coming here from now on for all my glasses needs. Can't wait for my glasses to come in, they said it would take a week (which is fast compared to the usual two weeks most places take) Thank you !!!
