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November 2023 by Katie L.
horrible service, they did not even care about my car and I waited 3 hours for an oil engine and rotate tires. Daniel was the rep. Honestly inconvenient and horrible service and insufficient communication.
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November 2023 by Jennifer Peters
Andrea H was great. She was welcoming and gave us all the information we needed. Nazin was also fantastic.
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November 2023 by luis moreno
Melissa and the GG Nissan team was amazing. Very smooth process. Extremely helpful and would definitely recommend to family and friends.
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November 2023 by Richard Hannum
Due to credit challenges and staying within budget.We had to negotiate and stick to our goals. With the help of Arian and Desk Manager Tony. We were able to agree on the purchase of the new 2024 Sentra.Although I wanted an Alitima. The numbers weren’t working out. So we compromised. But honestly not disappointed at all. The car handles great and is a pleasure to drive.
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November 2023 by Helen Arase
My husband’s review: Our service advisor Ace and the technician who spent his time on our pathfinder are truly the best in the industry. From a certified dealer technician, these guys know what they are doing and they will not waste your time. Their hard work and honesty is truly unmatched. We had a heck of a weird problem with our car and it threw me for a loop, in a last ditch effort we towed the car to Ace and he had it back to us the same day. It did have to go back one time but it is not their fault at all. The vehicle was having an intermittent electrical issue and would not start at the most crucial of times. I replaced a bunch of stuff on the ground at home before I had to tow it into the dealership. If I had to do this all over again I wouldn’t have wasted my money and time trying to fix my vehicle myself. I would’ve towed it straight to Ace and never looked back. Beyond happy after a 1700mile 3 day drive across the country and the car started every time I asked it to. Then only reason we made it here safely is because of Ace and his incredibly skilled technician who worked on our pathfinder. Thank you guys so much.
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November 2023 by Mitzi M.
Daniel from was service department was awesome. He listened to us and made sure we left with my car working.
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October 2023 by Susana Cuevas
Eric helped us throughout the whole way! Not only was he helpful, explaining to us every step of the way, but, he also made us feel welcomed & made us feel like we’ve been friends for a long time! Super friendly & created a great bond with us. Please, ask for Eric! The best of the best salesman I’ve ever met!
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October 2023 by Mary Aycock
From the first phone call to the moment I drove my car away, I was treated with respect. Everything was explained to me in detail and I was able to make good decisions based on the information and their advice. I really enjoyed my first experience with Garden Grove Nissan.
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October 2023 by Jesseeca B.
We went in for a test drive with Judy, internet manager, and didn't feel any pressure. She asked if she could give us a price, and we agreed. Let me tell you, it's so nice to deal with a dealer that does do add ons!! Their price is cash or finance up front! Great experience, definitely ask for Judy!!! Would buy from them again!
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September 2023 by Andres A.
I purchased my used vehicle from here and have had to take for repairs twice. When I purchased the vehicle from we added the 3 year extended warranty they say it covers bumper to bumper all we have to do is take the vehicle in and they make the repairs. With my second repair they want to charge a $100.00 deductible that was never mentioned, they have to wait for an adjuster to come out and approve the repairs which could take up to two additional days which was also never mentioned. On top of that they are unwilling to give a loaner until the adjuster comes out. I'm stuck with out a car and Nate in the finance department had been avoiding my call all day when he twice said he'd call me back in 15 minutes. Very disappointed with the service and what was told to me at the time of purchase compared to what it actually is.
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September 2023 by Jorge Baquedano
This dealer was my favor place since I bought my first nissan. I had bought 3 Nissan since.I used to take my vehicles for services here. On September 12, I took my Nissan Rogue for a break diagnostic. They charged me $200 for the diagnostic. I thought it was excessive but since I was planning to get the repair done and because it was to be applied towards the repair, I had no objection. they, the said that the front and back rotors needed to be resurfacing and they gave me an estimate of $800 to resurface front and back with out replacing the breaks. I asked for an estimate for replacing the breaks for the just the front. The rep said that was the same $800. I told him that it was too excessive and I asked if there was any coupon or discount available that I could use and the rep said No. I said that I was going to take my car somewhere else. He kind of treat me saying that I am still have to pay for the diagnostic. I said that it was fine that I rather do that than paying $800. I felt that as client I was not treated right. I hope they train their rep. Better. Otherwise, they will keep loosing clients.
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September 2023 by Wendy M.
Great from start to finish. Read other reviews about rude or unresponsive service. I had the opposite experience. Needed a new transmission. Called three places. Got best vibe here. Spoke with Daniel. He was very helpful with my questions. He asked me they could help. Had my car towed there by AAA. Daniel ready to receive it. Texted me with updates. One place quoted me work would take over a week. Garden Grove Nissan received my car Monday afternoon. Texted me Wednesday afternoon that it was done. When I picked it up they were all polite and friendly. They even washed my filthy car. Highly recommend thief place.
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September 2023 by Michael Shelley
I consistently receive excellent service when I bring my vehicle to Garden Grove Nissan for maintenance! My Service Manager, Steven, is always courteous and understanding. He takes the time to thoroughly explain to me any recommended services and I do not feel in any way that I am being "upsold." I would highly recommend Garden Grove Nissan for your service needs!
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August 2023 by Leni Chavarria
I went for an oil change and I was impressed with them getting the work done in a timely manner. The gentleman helping me Steven Trevino was especially hospitable and informative with the questions I had for future cr service.
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August 2023 by trish simpson
Nothing to tell really; all went well. I especially appreciate them running my car through the car wash WITHOUT me having to ask. Thank you. Edward is always great. : )