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February 2024 by Meranda M.
No appointment needed. I walked in & did self check in. They called me up in less than 3 min for paperwork. I was in the back in less than 20min. The staff was friendly & walked me through my extra procedures. The restroom was clean & plenty of hand sanitizers everywhere.
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February 2024 by Cristian V.
Apparently no walk ins are welcomed when it said so on their website just wasted my time
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October 2023 by donghai l
I did not have an appointment and did a walk-in. Facility is clean, modern and nice. There are 2 screens to do self check-in which I did. After that i was prepared to wait 1hr or more because all the bad reviews and I had no appointment. Less than 5min i was called to window to verify my insurance and MD order. Then in about 10 minutes I was called in for the blood draw. The phlebotomist Alma S. was wonderful, professional, gentle and kind. She verified name, birthday and doctor orders with me. Her skills were top....I barely felt the stick and she got it on the first try too. That blood draw needle is actually a micro-blade designed to pierce your body thick, protective skin layers to access your fragile blood vessels. If someone is "digging" or moving it around after inserting, they are basically doing untold damages as this very sharp micro knife is slicing across your tissues as they move it around! That's why patients end up with big black bruises after being treated by such "inexperienced and unprofessional " phlebotomists. They should go back to school for more training. Thank God Alma was a pro at her job and i did not experience that today. Bravo ? ALMA? I also requested reports to be sent to a second provider and she gladly did it after asking for the fax number. I can't believe I got everything done in half an hour. Great job LabCorp Garden Grove ? ? ? thank you all the staff. Thank you Alma ?
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September 2023 by Donghai L.
I did not have an appointment and did a walk-in. Facility is clean, modern and nice. There are 2 screens to do self check-in which I did. After that i was prepared to wait 1hr or more because all the bad reviews and I had no appointment. Less than 5min i was called to window to verify my insurance and MD order. Then in about 10 minutes I was called in for the blood draw. The phlebotomist Alma S. was wonderful, professional, gentle and kind. She verified name, birthday and doctor orders with me. Her skills were top....I barely felt the stick and she got it on the first try too. That blood draw needle is actually a micro-blade designed to pierce your body thick, protective skin layers to access your fragile blood vessels. If someone is "digging" or moving it around after inserting, they are basically doing untold damages as this very sharp micro knife is slicing across your tissues as they move it around! That's why patients end up with big black bruises after being treated by such "inexperienced and unprofessional " phlebotomists. They should go back to school for more training. Thank God Alma was a pro at her job and i did not experience that today. Bravo ALMA I also requested reports to be sent to a second provider and she gladly did it after asking for the fax number. I can't believe I got everything done in half an hour. Great job LabCorp Garden Grove thank you all the staff. Thank you Alma this is better than Quest walkin
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June 2023 by Gina A.
The front desk was nice but the nurse Monica was extremely rude, trying to pose as professional. She had an attitude and talked in an extremely condescending tone. They almost messed up my doctor's order had I not corrected them and known what was to be done.
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May 2023 by Linda Le
Had an appointment at 12:45pm, checked in online at 12:35. Didn’t hear anything for almost 40 min. Phones don’t work, no one picks up. Went in and apparently they didn’t even have my appointment even though it was made online through labcorp. Just an overall mess.
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May 2023 by Caroline Tran
If you make an appointment, there’s no wait time. In and out quickly. The young female phlebotomist is always nice. Parking is free for the first two hours.
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April 2023 by Zack D.
Denise was the best vampire I have ever had. Pain free stick! The electronic check-in was really seamless as well.
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March 2023 by Victoria Rose
Monica, the employee who was working the front desk receptionist is negligent. She not only mistakenly put my insurance information into another persons account because she did not verify my last name but she caused a trainwreck of events afterwards with my bloodwork and now with my results. I will be contacting Labcorp to file a complaint regarding her. If she has done this to me, I am sure she has done far worse. Bloodwork is serious and to not verify a persons last name when calling them up is not only irresponsible but negligent.
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March 2023 by MAR G
Bad place. Wrong information better go to quest diagnostics.If I could rate minus stars I will do it.
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February 2023 by Lynn T.
Dont ever go this labcorp. The waiting system is horrible, the front staffs are horrible. My mom just went to get her test on 02/24, and she experienced a terrific experience because of the front registers. We wait for our turn, but when it is was our turn. The register told me that we have a past due balance from 2018 (5 years ago), and she told me that I have to pay them in order to get her tested today. I have to drive back to my house and get my card to pay the past due balance ( the balance we don't even recognize). My frustration is that we don't understand why others people came before us, they were all done and went home. And now we still have wait. Even I have a credit card with me, she does not bother to help me right away. Is it our fault? Of course not. Also, When I ask them what is past due balance about because my mom did not remember it. The front register told me that we can hold on to the past due balance. Why don't you told me in the beginning? Why do you make me drive home just to get my card? And now it is ok to not pay right now? We can pay after we know why we have a past due balance. We wait and we wait in hopeless ... until it was our turn. They are literally ignoring us. Maybe they are too busy helping other people who got in line after us. However, the staff who did a blood test for my mom she is awesome and super friendly. She deserves 5 stars.
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November 2022 by Hanh Tran
My blind Mom's doctor's office gave an order that is not legible. I was so upset and was feisty in response. The LabCorp employee not only listen to the problem but also called the doctors and fixed the issue for us. They are great and do their job well! Thank you for helping my mom.
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September 2022 by Danny Long N.
Super friendly staffs. If you go early in the morning not a lots of patients. They are very busy! The wait is not that long.
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August 2022 by Gina Green
Great office! Front office staff was very nice and helpful(especially with my super confusing lab orders). Special shout out to my lab tech Val for being so kind, patient, gentle and understanding. Thank you for all of your help, I look forward to my next visit! ?
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August 2022 by A S
You have to know any person inside to skip line or you will wait . I check in 6:30 am and I did urine test 6:55Am and wait till 7:25 to finish the blood test . Many people came after me and leave quickly
