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March 2024 by Graciela S.
I called for a loan they said to come in & I could get a small loan until I got paid next month. They didn't inform me that they would be running a credit check until I had finished establishing a application. They mis directed me and I'm sure they do that to others. So Beware!!Not Happy at all!!
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June 2023 by Martin G.
I've been a long time customer. Usually receive great service. One of their agents made a mistake on my payback date and when I called to explain why it was important that they correct their mistake they wouldn't even attempt to try and help me. Rebecca one of the managers didn't even want to acknowledge their mistake and correct the due date for me. Terrible experience at this location.
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February 2023 by Benjamin H.
Literally don't come here. They can't do anything for you. Wasted 40 min driving and could cash a single check I had... why is it even open???
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June 2022 by John angelini
She was beautiful no top on
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May 2022 by Whysthewaterwet ?.
Really bad customer service at this specific location. I went in to cash my check from target. They didn't want to call the store again and wait for an employee to answer. In order to cash my check they needed to verify it with my employer. She called like three times. Didn't allow the phone to ring for very long but it's fine. I don't mean to ruin anyones day who might work here. But you have no idea what I have to go through to cash this check on a weekend. The struggle is real
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August 2020 by Jayke S.
hands down pure criminals, they love to lend you money but if something like a pandemic happens and you can't pay they will overdraft your account as many times as they wont and tell you they are not coving the fees cuz thats your fault, and if you call and want to talk to a manager tou have to wait 24 hours for a manger call back!?!? so they just charged 300$ and overdrafts your account and tou gotta wait 24 hours to get a call ha k so the manager can tell you to fuck off!! these people are not doing good business!!!!
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March 2020 by Cupcake C.
As of today, their money order machine is broken.. all I wanted was a money order ... With that said I experienced good Customer service
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November 2019 by Katie T.
DO NOT GO TO THIS LOCATION. Do yourself a favor and listen to all the reviews. The assistant manager Janet is arrogant and knows nothing. They are too lazy to do their job correctly. Why would a big company like this allow such people to represent them? All the workers here are incompetent and they really are illiterate. Go to the SpeedyCash in Stanton. The manager Ivonne is great and Adrienne is quick and friendly.
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October 2019 by Quoc N.
Simple, stupid and slow! New girl working needs to learn how to count money! Gave her cash for money order she said I'm short $20. Asked her to count again and still said I'm still short. I asked for my money back and when I counted my cash it was correct! Funny how I'm doing her job for her! I separated my cash and had her count 500 at a time then told her to add everything together and magically it's correct! Either she is dishonest and trying to steal, or needs to go back to school and learn basic math. I will get your name the next time. I will be contacting the BBB to file a compliant. You have poor customer service skills! She didn't even apologize for her mistake. Made it seem like my fault!!! WTF?
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July 2019 by Sarah H.
Ended up paying thousands of dollars for a $400 loan. Don't use these highway robbers. Get a real loan.
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May 2019 by Nima I.
This post is for the service over the phone about a loan that I initially made through this location. To my understanding, I know there's a difference between the payoff amount and your actual balance. Every month I pay my loan, they text me the payoff amount and it is the same amount every month it does not go down & some times that amount is more than the last month's which makes no sense, and in my perspective, there's no progress with this loan. I asked for my balance, the lady didn't give me an answer. I asked to send me statements of my payments, THEY DO NOT HAVE THAT FOR ME. I ask for a receipt of the payment I just made the day before that phone call for the current month, THEY DO NOT HAVE IT! So I ask what can you give me, she said she can email me my payment dates and that's all they can provide me, still THEY DID NOT EMAIL ME. I had them contact me because they do not offer statements or receipts on the app or online, so how am I supposed to keep track of what my payments are being applied towards?! THIS COMPANY IS A HORRIBLE PLACE TO MAKE A LOAN THEY ARE A RIP OFF, HIGH(!!!) INTEREST RATES AND HORRIBLE SERVICE! Go somewhere else and compare interest rates before making a decision because I failed to do so during the desperate time I needed cash.
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March 2019 by Van D.
At first they ask for docs paytub and bank statements They could see that I made atleast 7 grand in within a month. Then they said I could not be approved for $250 . So I kindly ask for my docs and cards back. In within second when an agent looking at my acc once again they about to change their mind yet making bluff while trying to run my credit. I stop her from there. Thats the dead trap ( if you know it) You're not the only one here in Orange County. So don't act like one. You need a new "real" manager anyway. Fairwell Best Regard!
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March 2019 by Kimmee L.
Received the worse service from this business yesterday; went in there to load my prepaid card, I literally was there an hour waiting to be seen, when I arrived there was no line & I watched the cashiers just shooting the breeze with the customers they was helping; then when I finally got help they turned my little transaction into a big ordeal, filling out applications and had me sign 2 forms to receive text messages to my phone & I told the cashier that I did not want that she said I had to sign it for being their customer and she said I wouldn't get any text messages, she said it's only for their customers that have CASH LOANS; well I've been receiving TEXT MESSAGES ALL MORNING trying to opt out just not working; now I have to call these folks and have them unsubscribe me from all their marketing offers. SMH
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February 2019 by Yadira V.
OMG! This is literally speedy cash. I was helped by Vanessa and she was great. I was desperate for some cash and needed it ASAP for an emergency and I gave them a call and they quickly corresponded. I was informed with all the information and even more than I asked for. This place is clean and not sketchy at all. I'm always skeptical about giving my personal information but These people are reliable and can be trusted. Totally secure and professional. I was there no longer than 40 minutes. I really do recommend this place! This would be the first place I say you guys should check out!
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October 2018 by Elizabeth H.
Went to get a quick loan, Daisy was awesome! I even got 25 bucks back for referring my husband. Lol Nice clean place love the Halloween spirit, all of the girls are kind and very professional. Will be referring my son there if he should need quick cash.