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February 2024 by Adelfo Flores Flores
The young man who assisted me was very friendly and explained the warranty very well. I bought a battery for a 2007 Corolla.
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February 2024 by Steve N.
For being a HUB store, they don't know how to work as a team. Only two employees working on the sales floor, I waited over 30 mins in line to checkout. If I knew this, I could have drove few more miles and go to the competitors where all employees working have a sense of urgency to help out. There's a bunch of staff working in the back, most likely they're not cross trained to help out the retail side of the operation.
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February 2024 by Jesus Banuelos
I bought a battery in Sept of 2020 ,,it just recently failed ,,I waited in The long line like everyone else ,,when time for my turn I asked a simple question ,,can you please look up when my warranty expired ,,the woman can’t tell if she was old or young but she was definitely rude,,she looked up my account and she said the system had no recollection of my battery ,,and made a comment are you sure you bought it here ,,and made the rude comment because there’s other stores and named the stores there’s auto zone, Napa ,,etc,,, I’m like yes I bought it here it’s a O’Reilly Brand ,,then she’s like well it’s not in system let me help the rest of customers and the. I’ll get to you ,,by that time there was lime10 people behind me ,,waited and waited until i finally left and went to buy a battery else where one employee are kool but some just have preferred and social for others,, looked like she was having the laughing contest on the phone ,,this was the location on Harbor and Westminster,,my question is why ask for phone number if the don’t reward anything can’t find nothing ,,and at same time give you an additional audited ,,I’ll rather source my parts out instead of going to this location again
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February 2024 by Hector Lopez
What you are looking for, with the professionals... yes sir...
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January 2024 by Rigoberto chavez
Sometimes there are 15 people in line and one serving, plus there are some people who have no knowledge. For example, I asked which oil is thicker, they didn't have an answer, I asked for some good break pads and they gave some bad ones that made noise all the time, I changed them at the auto zone.
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January 2024 by melvin henderson
Pretty good customer service
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January 2024 by Vladimir Millan
Items in stock knowledgeable staff
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December 2023 by ron lee
Good services
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December 2023 by Guadalupe Resillas
Very good, there is a lady who helps a lot.Thanks to it, it doesn't take you even 5 minutes in the store.
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December 2023 by Greg
They had the part I needed for the stang1990 Fox body 25 year anniversary convertible the only way to fly!!
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December 2023 by noe vasquez
Very professional, they have almost all the parts, thanks to Nelson for helping me buy the shock absorbers for my pt
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December 2023 by Mz Lola
O'Reilly is the only Auto stores I purchase my car needs from. They truly have the best employees in most of their stores. They are always willing to help you with all your auto needs, no matter the issue. I can't praise them enough!!!
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December 2023 by anthony garcia
I can't thank Adrian and Edras enough for all their help. I came in with my caliber falling off as I was driving on the freeway. I was sent here from another oreillys and they had all the parts I needed. I needed help with a few things and boom they came and helped me with more than I could of imagined. Thank you guys. I would definitely recommend this store because of them.
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December 2023 by c o.
Adrian and Duy are very helpful, resourceful, and quick. They don't waste time. They get stuff done as quickly as possible. Thank you.
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November 2023 by Jaime S.
Great service