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December 2023 by Teresa A.
The men and women who work at this UPS, store. All you have to do is walk in and they greet you with the most welcoming you in with a big smile and are willing to take care of you one on one like your family . They are so patient and caring. I will never go to any other UPS stores than this one. The reason is the other UPS stores was not as patience,understanding and caring. It's a lot easier, to come into the this store, knowing they are going to get the job done right. I walk out so happy, they always make my day even if my day is a hard day I always walk out with a smile. Don't tell anyone how great this UPS store is or we are going to have lines out the door. Lol thank you to the amazing caring team. Happy holidays to the amazing UPS store.
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November 2023 by Fahimeh Fakour
Here's the short version of this review: The staff and manager here are beyond amazing. And that's not an exaggeration.The long version about their amazing-ness? Keep reading...They are your friendly neighbors and go above-and-beyond to provide fast, friendly service. I might walk in, exhausted from running errands and trying to get last minute things done, and there is always a helpful smile.Ever since moving to this area, they have been my go-to for:1) recycling packaging material (I LOVE THAT THEY DO THIS AND HELP THE ENVIRONMENT!!)2) Amazon returns3) printing needsAs a mommy constantly on the go, it's so nice that my kids (who "help" with errands and my to-do list) get greeted with smiles and stickers. They literally ask if we can do the Amazon returns together, so they can go to the UPS store! lolThey just recently saved me from the stress of trying to get birthday invites printed on a Sunday: I was at a party and ducked out to get prints at their local FedEx when I realized I wouldn't make it back to the area/UPS store in time for closing. As I was standing in a long line, worrying about getting things done and back to the party, I called our friendly UPS store to see if I could order the prints, pay over the phone, and pickup at a mailbox or something? They saved the day! Wilson patiently took my order, called me when he hadn't received it (I had sent it to the wrong email), and stayed late so that I could pick up the invites!!!!True heroes. Thank you, the UPS Store!
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November 2023 by grace shen
Came to drop off an Amazon return and print out some flyers was really impressed by the cleanliness of the store and the great service. Fast and efficient! Will definitely be back!
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October 2023 by Grace S.
Came to drop off an Amazon return and print out some flyers was really impressed by the cleanliness of the store and the great service. Fast and efficient! Will definitely be back!
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October 2023 by Theresa L.
These people are problem solvers! They have helped me with Amazon & Shein Returns, printing, copying, packaging and mailing. Plus, they are just nice people who clearly enjoy providing great customer service!Thanks for being awesome!
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October 2023 by Vanessa Wright
Best UPS store around! They are so fast and efficient. Everyone who works here is helpful and friendly. I always go here and have had only great experiences so far!
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September 2023 by Keith M.
If you're looking to ship some thing and want to be treated like a human being go to the store on Valleyview next to Vons they're happy to help very knowledgeable and just plain very nice people. I didn't know shipping an item could be such a good experience. thanks guys.Keith MilesGarden, Grove
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September 2023 by alex six
This UPS store has provided me with consistently good service. They have a great team and it is my store I always go to for shipping needs.
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August 2023 by Natalia Mastrocinque
Can’t say enough amazing things about west grove ups. To the store cleanliness to the amazing customer service. I’ve had a few print jobs done as well as passport pictures and notaries. It’s truly a one stop shop. Amazon returns are extremely easy and quick, much quicker than USPS. I Thank to Philip and his team for always having a positive experience. Thank you.
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August 2023 by Tracy Foreman
These guys are SO friendly. I came here to mail something back and they reminded me they also do Amazon returns and DIRECTV equipment returns.I’ve been back twice and again, that same outstanding service and smiles for all staff members working.This is way more convenient for me for my Amazon returns (online shopping addict) and I even returned my DIRECTV equipment!Give them a try the next time you need to ship something or do an Amazon return. They even have shredding service and a notary!
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August 2023 by Jonathan Wilks
This UPS location always takes care of me and provides excellent packing and shipping experience. They take time to make sure all my shipping needs are satisfied. I definitely will be a life long customer.
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August 2023 by Sarah Melvin
This location is amazing! Philip was so great at helping us get some banners printed and designed for our company's event on September 9th. He had it designed, printed and ready for us to pick it up in less than 2 week. Their customer service is outstanding and Philip was great!
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August 2023 by Kathleen Nunes
Sebastian was so helpful in taking my multiple returns. He was personable and attentive. And phil has helped me in the past and is always helpful too. They are the best!!
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August 2023 by Hannah Green
Out of two nearby offices, this is my favorite. The staff are always kind and helpful, the store is well maintained, and my deliveries are easy and on time! Highly recommend this UPS store!
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August 2023 by Johan Kim
Excellent customer service!Opens early, and very professional.Lots of service available including passport photos. Phil did a great job servicing me!
