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December 2023 by Carrie R.
Went against my better judgement and stopped at HD rather than waiting until tomorrow to go to Ace Hardware. This was probably the unfriendliest HD I've ever been to. The customer service guys were just standing in the walkway chatting, we had to interrupt them to ask for help in electrical, the gal that showed up to help us had no personality and had no idea what the heck we needed, then we think we figured out what we needed by checking with Google. We got what we needed then went to pay.And I guess we shouldn't have been surprised that the cashier had an absolute zero personality. Not a fan of this location! It'll be a hard pass the next time I need something!! I'll just stick with Ace!
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November 2023 by Diana T.
I love shopping at Home Depot during the holiday season because their decorations selection is so wonderful! Home Depot is the place to shop for all your home needs. The service is always quite good and I love that you can order on line and just pick it up or have it shipped for free (most items).
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September 2023 by Joann V.
Would like to give them one star but some of the associates are nice. Hard to find help here. I had a carpet install from them ( a regrettable experience), the measuring was wrong, the seams were wrong and they docked on extra fees for tracking seam, and tried to charge me an additional 540 to pop off vinyl flooring (which should have been in the quote in case. Save yourself and use a carpet company... not them... they send someone out that has no idea what's going for the measure then outsource. Go direct for carpets or flooring to someone wlE.
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September 2023 by DieuThoa T.
Beyond terrible services! I asked the staff who was standing there doing nothing at "Return" if I could pay for my purchases, which were 12 items. She said "no, go to check out." I patiently said, "You're not helping anyone, so can you help me?" She again raised her voice, "No, go to check out." I asked to talk to her supervisor. Ms. Correas came, & she immediately assumed that the customer who was behind me came before me. Long story short, we as customers pay for their employees to do nothing. That's sweet.
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August 2023 by Lani S.
Purchased vertical blinds today. Owen was so nice and have assisted us so well. His very knowledgeable and given us suggestions too. Thank you Owen for doing a excellent job in helping us
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August 2023 by Jen D.
I am giving this location a 5 star review. Specifically for Aaron in rental services. Gives amazing customer service and helped me out so much with their truck rental service.
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July 2023 by Khanh L.
I would not recommend this location due to I have a terrible experience today. I needed help looking for a LED light that I have at home for a few years and I need to know if they still carry this model which I like. That's so simple, I guess.Asked one of the staffs and she says she will call a staff on the PA to the isle, I waited for about 20min or so no one showed up. I went to the front customer service and asked for someone to help me if they could call second time. Again, no one came.At the end, somehow I looked online and saw the item with similar features and searched it from there. I finally found it but I spent approximately more than 1 hour in there. I saw a whole bunch of staffs standing in the front chit chat and laugh. Don't even pay attention to see if any customer needs assistance or not. I'm not sure if anyone read this comments, but just saying. I'm not going back to this store. Maybe spending time of drive to another location. Hopefully they have help available.
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July 2023 by Laura M.
My name is Laura McMillan. I was in the Garden Grove Home Depot just now. I purchased 8 bags of red mulch. I am handicapped So I needed some assistance loading these 8 heavy bags of mulch into my car. A gentleman named Charlie (a Home Depot employee) was very kind & helpful to me He loaded all 8 bags on his own for me & did it with a smile. I e seen him here on numerous occasions & he always says hello & asks if there is anything he can help me with. I just thought he deserved a compliment. I hope this text gets to someone who knows him thereThank you.
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December 2022 by PAUL C.
The worst service in the world. They can't even get curbside service right. They then only had 1 person working returns and online order pick up. Just inexcusable!
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October 2022 by Matt P.
I have dealt with this store a couple times and the staff might be friendly but once you have a problem and try to resolve it they seem not to care and give you the run around. My order came damaged and instead of helping me get a replacement they give me the run around. Extremely disappointed and unhappy
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October 2022 by Rocky B.
Night shift on Monday - there is a girl named Christiana. She is the most helpful employee I ever came across. I go to many Home Depots and had many great experience but I will put my experience with Christiana at top place. I hope the manager or whoever is in charge see this review and give her a raise. She really deserve it.
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October 2022 by Sylvia O.
In all the years we have been shopping at this store, they where not very helpful! We spent over $500.00. 20 min before closing and everyone just standing around. Maybe will try Lowes next time!
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September 2022 by Jessica H.
Make sure you look for Charlie, who's very good listener, he will help you with a big smile.
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September 2022 by Debra R.
I had windows installed two days ago, the team they sent did something terrible, and the manager of the team at Home Depot didn't believe me. Be aware! I will have more to comment on this situation soon!
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August 2022 by Jamie M.
I've been to Home Depot maybe 10 times in the last few months. I'm fixing up and remodeling my home on my own, so this place has been my go-to for paint. Shout out to the paint staff for being really awesome. They're attentive, helpful, and efficient with mixing the paint quickly and having it ready to go for me to pick up on the pick-up counter. I really like the BEHR marquee paint. It truly is one coat! I painted 4 rooms in my house and it was a breeze with this paint. Really good quality compared to other brands I've used.