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November 2023 by Pann N.
여기에 $300 첵크를 현찰로 바꾸러 갔는데 엄청 사람 귀찮게 이것 저것 욕구가 많아서 첵크 다시 달라고해서 가져왔어요. 여러분 ... 한국 사람이 한인 은행 이용하는거 좋지만 왜? 운전 면허.Full 소셜 넘버.주소.전화 번호를 다 달라해서 줬어요. "왜 요구하는지 안내 글도 없이 일하니까 은행 매니져가 손님 배려 없이 무능력하다고 생각합니다." 똥파리 같은것도 보여서 종이 찢어서 내쫒았어요. 집에서 은행까지 왕복 50분..두번 왕복 경험자. 폴 신 714 469 3232
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September 2023 by Kev Lee
I was truly amazed by their exceptional service! I went to this location to open my checking account and Yunjin Choi was the one who helped me with it. She was very professional, knowledgeable and efficient in her work and really showed great patience in answering all of my questions. She is an absolute asset to this branch. GREAT WORK! THANK YOU!!
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September 2023 by Sun Lee
With Woori Bank entering Source Mall, it has become much more convenient. The facilities are pleasant, and the staff is friendly, which is great. You don't have to wait long, and the efficient handling of tasks is helpful.
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September 2023 by Yoo Minji
The staff at the bank were so kind and the work was done quickly. I highly recommend it.
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September 2023 by Joon Huh
This is a very friendly bank.I opened an account, it's convenient
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November 2022 by Happy L.
The worst worst bank in oc. Never concentrated to customer!! Never answer for question!! I never ever understand them. Can you imagine not to answer even if i asked to her and him 4 times? They were just doing something and talking each other in front of me. I've never seen such stupid employees in bank. No one do that like them. Its waste time to talk about them. I closed my account today and withdrew all my money. Will never come back!!!
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August 2022 by Caryn L.
This is a compliant regarding the Torrance, CA office. 8-18-22 I asked to exchange a $20 for smaller bills. I was refused because I do not have an account with them. Instead of taking an opportunity to add me as a customer they refused my request. I asked for a business card and the corporate office number and I was told I can only talk to them. Unfortunately they are correct, they have a corporate email line however, you cannot add comments. I believe that because I am not of Korean descent, I was denied service and the opportunity of becoming a customer. I have added my review and and to the FDIC and BBB.
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September 2021 by James L.
I had several issues with my checking account and it has been like that for almost nine months and Banker named "You-me' helped me the most on resolving the problems and put my account back to normal. She listened to what I said closely and tackled the issues one at a time. Thanks for the help. If you have issue talk to her.
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March 2020 by Kukuinc U.
Horrible horrible experience. Last year I had asked to close my account but the managet not let me close . She told me keep open help them make business. They not going to charge me anything. Today I got letter says I have to pay $10 for account manage fee. I told the manager and staff they said I have to pay because the old manager no more working at the bank. I was very upset. What kind of customer service is that. That's why no customer want to use your bank. Please close your bank don't laying your customers.
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June 2019 by Joseph C.
Great bank in garden grove area Give a lot of good info about bank Specially teller Yu Jin Choi is really friendly and nice to greet the people
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December 2018 by Tofu Man
Excellent customer service by Eun Young Lee!! She is very friendly and takes initiatives to ensure my service is prompt and accurate. She is the reason why I continue to utilize this bank.
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March 2018 by Jin C.
Fabulous bank to get your finances in order I needed to do some currency exchange in ve
