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June 2024 by Dorothy Burnett
Great service, the manager was amazing
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April 2024 by Gabrielle Yominah
The new girl who helped me out was very kind and a wonderful add-on to the team. Thank you so much for helping me with my broken leg and making my phone process a smooth operation
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March 2024 by ShamPoo
The older Latino guy has horrible customer service. He didn't acknowledge me when I walked in. He didn't stand up to greet me, When he finally engaged with me, he had an attitude. He spoke to me condescendingly the entire time. He acted as if I was bothering him. While working on my device, he never updated me on what he was doing with my device. There was an uncomfortable silence while I stood there waiting, emphasis on "stood" because he didn't make me feel welcomed, so I never sat down. As I was leaving, I said, "You should work on your customer service skills. You had an attitude since I walked in. " He wouldn't even look at me or acknowledge what I said. I did not feel wanted in the store from the time I walked in. I will never visit this location again. I just switched from Verizon & THIS was my first in-store experience with AT&T.
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January 2024 by Juan carlos Lomeli
Great customer service!!!! Thank you so much Manny. Your the best
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July 2023 by Anupam Biswas
Great service, thank you Manny with all your help
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July 2023 by Carol Kramer
Great customer service, Thank you Manny. YOUR A KEEPER
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July 2023 by Antonio Pedro
Great service thank you
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July 2023 by BRITTANY BAPTISTE
thank you Manny for all your help.
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July 2023 by Duane La Pointe
Great service
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July 2023 by prince williams
I had alot of problems with my phone, Thank you Manny and Nancy for helping me
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July 2023 by Elizabeth Pérez
They gave me good service. But I noticed that if you don't speak good English they ignore you.
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July 2023 by bryan jovel
Quick service easy to get assistance
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February 2023 by Nasya Harry
Lizbeth (store associate) was very helpful and patient with assisting me with my phone matters. This is my favorite AT& T store, in the South Bay Area by far, everyone here is so warm and welcoming. I started my new service here with AT&T, and Lizbeth understood the depth of my situation with activating my phone service with another line. She executed everything well and I am a satisfied customer :).
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January 2023 by Sky U.
This store has awful customer service. I came into the store to ask some questions about my iPhone. I was having SIM card/internet connection issues. They seemed frustrated that I walked in. The entire interaction was highly uncomfortable. They refused to look at my phone or my account to help me figure out what was happening. They told me to just buy a new phone. They were dismissive and condescending. I was pretty surprised since i don't often run into genuinely terrible customer service like that. Eventually my problem was fixed by a ATT online rep who found out my account had been "frozen" because of some kind of technical error in their system. Save yourself a headache and go somewhere else. They don't want you coming in here and they make it pretty obvious.
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December 2022 by J S
Lizbeth went out her way to help me she was kind and friendly and very knowledgeable and also understanding and very patient with me I am older lady and my eyesight is not good but she was very helpful and accommodating I had the best costumer experience every
