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April 2024 by Chris Kato
We opened multiuser account with Idoline. She made it easy, helped with creating online logins and answer all our questions.
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January 2024 by Karl Nakahira
Idolina was very helpful today in helping me open a account at California Bank and Trust, she displayed a high level of professionalism in her action walking me through each step of the way in opening my account today, I give her a 5 star review thank you very much Idolina ??
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December 2023 by K Koyanagi
Idolina Castro was extremely helpful and professional in handling the transfer of my CD's. She answered all my questions and was genuinely hospitable on top of that!
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November 2023 by Anne Namba Nakao
Idolina has always provided us with the BEST customer service. Her warm hospitable demeanor and patience along with her expertise always gives us confidence in our financial decisions! She is a valuable team member at this branch!
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September 2023 by Christina Yang (christinasyang)
Caitlin, The branch manager was super helpful. She walked me through every step on from opening the account to applying for a line of credit. She was highly responsive, knowledgeable and very friendly in all ways possible to meet my needs and beyond in banking as a small business owner. Thank you!! I'd highly recommend anyone to Caitlin and this branch!!
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September 2023 by Eugenio Romo
I have been banking here for over a decade now and every time I come in I always have a great experience. Staff here is great and polite. Idolina was the young lady who helped us out and she was extremely helpful. Any questions that we had she would answer them and was really knowledgeable.
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August 2023 by Holly Y.
Idolina is amazing. Extremely knowledgeable and helpful. She answered all of my questions and quickly got me in and out of the bank. I love the great customer service from the moment I walked in. Kathy the receptionist was also very helpful. Unlike other banks in the area, they answer the phone when I call. Small, friendly personal atmosphere. All around it was a pleasure to work with them.
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August 2023 by Andrea
Caitlin Chen was extremely professional and knowledgeable when helping me decide on the various C.D.’s this bank has and all of the wonderful options it has to offer. It’s such a breath of fresh air to know you’re in good hands when dealing with your personal money. I truly recommend Caitlin at this wonderful bank. You won’t go wrong if she helps you.
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August 2023 by Alan F.
I love Idolina! She's knowledgeable and kind. Always pleasant in her greetings and demeanor when interacting with her. I know I'm going to be taken care of when she is there to help me.
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August 2023 by Sheila Snowden
Idolianos was very helpful to me. Extremely knowledgeable and patient.Very compassionate given the delicate circumstances as well as recommending services to give me the greatest return on my new accounts.
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August 2023 by Tanya Schumann
We had a wonderful experience with Caitlin. She was very detailed and very knowledgeable regarding our needs. She was able to answer all our questions. Caitlin went above and beyond and was very professional to work with.
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August 2023 by Jalissa Durham
I was helped by a man named Kevin, he was very patient with me even though I had a lot of questions. He educated me on all the services they provide. He even convinced me to open a savings account which I am so grateful for because it automatically saves money for me.
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August 2023 by John Doan
I want to thank Idolina for her help setting up a new account. She was very helpful. It was a very pleasant experience.
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July 2023 by Linda L.
CaitlinWas extremely helpful & knowledgeable when helping me. She goes above & beyond for you. She presents professionalism to the finest. Thank you caitlin.
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July 2023 by Missing H.
My pet peeve is BAD customer service... not here.. AWESOME CUSTOMER SERVICE. You should definitely open an account here
