-
October 2022 by Sarah M.
DO NOT GO HERE!!!! My car broke down and they were the closest mechanic so I took a chance due to desperation -- they quickly replaced my alternator which seemed great but when I left my car had NEW PROBLEMS (alarming new sounds)!! I brought my car back and they said the sound could be fixed if I paid $1900!!! Eddie said the chirping sound was coming from a wheel and proceeded to say I needed a long list of new parts. I took my car to a mechanic my friend trusts and that mechanic SHOWED me the chirping was coming from under the hood! He squirted some lube on a belt and the sound stopped!! He said I didn't need to make any of the fixes they said!! And that the sound was caused by them doing a poor job installing my alternator (he also said they gave me a crappy part). J + S Auto IS A SCAM PLEAS PLEASE say yourself the money and stress!! They straight up LIED to me!!!! Eddie even tried to charge me $120 just to have him tell me to pay him $1900 for the problems THEY CAUSED. Horrible people.
-
August 2022 by Jim Jones
Guy named Eddie replace my parts with used parts and charged me for new ones
-
March 2022 by Lisa J.
This company is amazing I highly recommend it. I was stranded on the side of the road freezing cold and it took 4 minutes for the tow to arrive. I am 81 yrs old and have a walker.I was amazed and so grateful. This young man named Douglas arrived with a kind spirit and said everything was going to be ok. I was relieved. I asked is there a shop I can get my car fixed and he said yes A&J I said if there customer service has workers like you yes please take my car there. He put my car on that truck and there we went. Everyone was so welcoming. They gave me a estimate and pick up date.I agreed. If I tell you my car was ready before the date and purrs like a Chinese kitten. It runs better than before. Douglas speedy service and kind personality gave me my faith back in mankind that kindness still exists and I want him to know he brought light back to me. Thank you A&J and Douglas for repairing my car to new and a reasonable price. I highly recommend this place, fast, through. Knowledgeable, reasonable service.
-
February 2022 by Gary Blue
**DO NOT GO HERE** *I was scammed*I went to the shop to get my engine fixed. He changed the engine. One day later my engine light comes on. I went to AutoZone to see why the engine light was coming on. I was a problem with the engine's ignition coil. This man named Eddie told me that he's was going to charge me to fix the ignition coil after paying $2800!!!!. They did not install my engine properly after having my car for 13 days. They refused to fix my car. I have reported them to the California Bureau of Automotive Repairs.
-
February 2022 by Tom Green
** I lost my job due to these guys!** They had my car for 10 days . When I received my vehicle. The car was still not working properly. I have 2 kids and I needed my car. Why they charge me $2300 and hold my car for 10 day to fix my radiator and valves ?
-
July 2021 by Kim M.
I had an excellent experience with A&J. They came to tow me and the truck driver looked at my car in the parking lot before he even towed it, gave me a general idea of what's wrong and showed me how he diagnosed it, called the shop, and got me a quote. I never had to go to the shop until my car was ready to be picked up because they kept in touch along the way with what repairs were necessary. Up until now I had only taken my car to the Ford dealership despite multiple bad experiences (lack of communication, being charged considerably more than originally quoted, etc.) because local repair shops kept saying they don't work on hybrids. A&J didn't have any problems working on my hybrid and my car runs so much more smoothly since I got it back! They even showed me the old broken part when I came to pick it up and how it wasn't operating correctly. The only minor issue I had was I think they forgot to put paper down over my mats so the driver seat floor has a few dirty footprints. It's a hassle, but they'll wash out fine.
-
February 2021 by Allie M.
installed incorrect battery, extremely rude, and upcharged me by hundreds of dollars.
-
January 2021 by Alona Kosobokova
Took my car, kept it for 2 week, promising every day to give it “tomorrow”, never following though or even calling to communicate the issue. Can’t get the car back, and looks like they are not qualified to fix it. Scared to think how it ends, might have to file a lawsuit
-
January 2021 by Sean P.
I can't speak highly enough of Eddie and Hugo. I come from a small town in PA, and these boys gave me that same small town, trustworthy, caring service. My Jeep's clutch went out on the 110 (it's a Jeep thing) and they were able to tow it to their shop (at a VERY decent price) and had a brand new, far superior clutch installed within two days. They were both extremely communicative, honest, and to be honest, a blast to talk to. On top of all of that, they charged me an incredibly fair price. I couldn't be happier with Eddie and Hugo and plan to take my vehicles to them in the future, despite thousands of mechanics being much closer to my residence. THEY ARE THE REAL DEAL.
-
November 2020 by Arnel R.
The owner charged me for a tire he did not replace. I had to drive back to San Diego with a bad tire which I could not replace until I bought a new wheel lock from Honda since they lost mine. The owner said he would meet me today at 5:30 down the street from his shop and I have been waiting for almost two hours with no call back even after calling him several times leaving voicemail messages.that I am here. Not only will I be reporting them with the BBB, but I will be taking legal action against them. It may only be $72 that he owes me but now it's a matter of principle!
-
August 2020 by Richard C.
I was very happy to get a replacement for my alternator for my 2009 Honda Accord. Eddie gave me a very solid price and good time estimate for getting the work done my his excellent mechanic Hugo who made job look easy.This place pretty good business with there fair pricing and quality work on getting the job done for your automobile needs. I think the overall service was great because they were able to get me in and out the same day with about 2 hours of work to get the job done. I believe the turn around time was awesome.It was nice and comfortable to be able to wait there while my car was getting worked on and that I didn't have to wait till the next day to get my car back. If you are looking for a good mechanic with good pricing for whatever your car needs,definitely give this auto shop a try! I saw 3 different customers coming to pick up there cars for the work they got done while I was waiting for my car to get worked on all of the customers seemed very satisfied with the price and work they got done. Do not believe the negative reviews about this place. Have some faith and I think you will also be very glad you came to this place.
-
July 2020 by Visanio V.
Eddie and Hugo are excellent mechanics they do excellent work and there on time with their work and they're reasonable with price
-
July 2020 by Julio Duran
$1251 for three fuses a battery and oil change not cool go somewhere else more professional and you will save lots of money they take advantage of people
-
January 2020 by YOUSEF A.
My car broke down and Called Eddie and he saved me hundreds of dollars if I had took my vehicle to the dealer. I highly recommend
-
November 2019 by Mark J.
This guy is a thief be very careful he claims to put parts on he doesn't. He doesn't know what he is doinG and he pays to have reviews removed so I'm reviewing weekly. Don't ever take your car here
