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February 2024 by VeronicaRico S.
The amount of chill these employees have will always keep me coming back to this specific location. They're so friendly I felt like I'm being helped by my own personal friends. I interacted with all 4 workers and all of them had great customer service skills.
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February 2024 by Martha Woldegiorgis
I first came this store last year and the service I received from Chris was so impressive! He is so knowledgeable, patient, attentive and very professional. Not only he was knowledgeable and efficient employee, he also showed genuine willingness to assist me and address any concerns I had ! His attention to detail and commitment to customer satisfaction truly set this T-mobile location apart from others. I recently moved from the area and I went to T-Mobile location close to where I reside, but It was nearly impossible to get any of the T- mobile team to acknowledge me. The same day I drove 50 miles to this T-mobile location and from the moment I entered, he greeted me warmly and assisted me with all my inquiries! I am extremely impressed with great customer service I received by Chris and I want extend my gratitude as his professionalism and dedication have undoubtedly earned my loyalty as a customer!!!!
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January 2024 by Adrian Thompson
Been going here when it was a Sprint building. The customer service currently is excellent. I see new faces every month so I am assuming this location is for training. I will continue to come here til I move to Corona
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January 2024 by Jose Parra-ortega
Recently did a port in and save. Isabel was very professional and helpful. Highly recommended ?
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January 2024 by L'Kenya Wiggs
Christmas eve able to get the last phone they had that I wanted for grand daughter!! Yay!!
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November 2023 by Lea Eunice Cisneros Rivas
Really bad experience in this store bad manager and employeei will recoment check plan deatailsi have to call customer service to be tread as a custumer and fix all the mess in the plan they makeplease use other stores
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September 2023 by Jerome Butler
I'm going return my a t& t phone in and go to t mobile better
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September 2023 by gina corona
We went in there to get a phone for my roommate. And ended up getting a phone for me which I didn't want. All they were concerned about was money. The upgrades and money, money, money and their sneaky about it too.
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July 2023 by Limulus Sang
My Sim card was broken and so I had to get a new one. Zyrion was the guy that helped me out. Super friendly environment. My phone case actually had to be opened with a screw driver, but T-Mobile didn't have any screwdrivers. Fortunately Zyrion was quick to think on this issue and he went and got a screw driver outside of the store to help me. Went totally above and beyond on their service for real! And they fixed my sim for free.
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July 2023 by Vernon Yue
The staff was very helpful getting me a screen saver , even though they didn't have my model .
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July 2023 by jose molina
I got miss treated poor customer service unsatisfactory status by Pedro Gutierrez Moreno and walked away and came back just for his full name
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May 2023 by cecelia espinoza
Hands down great customer service! Ana helped me during my recent visit and she was SO helpful, kind, and very knowledgeable she helped me save money and gave me some sweet deals and explained everything so thoroughly, Its customer service like this that has kept me a loyal customer for over 10 years!Thank you again Ana!
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January 2023 by Cynthia S.
I made a iPhone 14 pro max purchase in nov 28,2022 but had the phone sent to my house. It's been almost two months and I haven't received nothing yet phone is supposedly lost T-Mobile blames ups and then ups blames T-Mobile but I can't get my money back according to T-Mobile until phone is found. It was supposed to be a Christmas gift but I guess now it'll be for this years Christmas 2023. Hate their customer service.
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November 2022 by Andrew silva
never go here. went in to trade my phone in and upgrade. lady told me i would get $400 trade in value for my phone towards the new one so i did that. but not she is a liar and scammer and only put $80 for my offer price of my phone so now I have to pay the $900+ for the phone still when it should have been far less. Dont waste your time going to these scammers.
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November 2022 by Keith Pitts
Not enough employees to assist customers
