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January 2020 by Michelle K.
Friendly manager on duty. Storage unit was clean before I moved my stuff in. The van I rented was well taken care of and clean. I trust this storage place and their rental truck program because they didn't over charge me or tack on fees for things I didn't use.
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July 2019 by Garrett P.
upon arrival to pick up the truck. the work are nice but dropping off meet the owner which is are old couple. so freaking rude as phuck...... never do business with this location ever again
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June 2019 by Christina B.
I rented a Uhaul yesterday from Golden State Storage and have nothing but good things to say about my experience with Wayne and the company. Everything from reservation, pickup, and drop-off was simple, fast, and explained clearly by Wayne. He even went out of his way to contact me with a concern about my pickup time. I don't think I'd have gotten such personal service at a regular Uhaul lot. Thanks Golden State, I'll definitely be back when the need arises!
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June 2019 by Driana L.
My new friend Wayne and his puppy Toby! Love these guys! They are very helpful and professional! Toby loves my husband too! Esp my husband has a way with dogs! :) I highly recommend to get your storage place here. Wayne is a good person and will help you out with his utmost greatest customer service! Thank you Wayne. Always looking forward to seeing you and Toby!
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June 2019 by Kelly W.
I would put - * if could.The worst customer service ever! The on site manager Wayne is rude and very unhelpful. If you have a question for him he acts like it's a major inconvenience to him. They do have another manager and she is extremely helpful . There are better places with better pricing.
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April 2019 by Stevie D.
I wish there was an option for 0 stars! I just experienced the worst customer service, alongside questionable choice of staff in regard to personal and professional physical representation of the company. Not only was I ignored for 10 minutes while waiting to be helped, but when I was finally spoken to I was greeted by, "Is that your car? Can you move it?" Okay....will do. The red headed woman with tattoos and a poorly covered hickey on her neck then walked passed and decided she was ready to acknowledge and assist us. I proceeded to tell her my father had just passed away, and I needed more information on the storage units. She seemed to be stumped, and said she was going to get her manager. When this man walked in, he was extremely rude and insensitive and when confused as to what we were trying to ask he responded, "alright, come on you guys gotta give me more, make it more simple. It's my day. I dunno what you need." I am not sure what he meant by this, but it was very off putting and sadly, I wonder if he was completely sober at 10:30am. After simply trying to explain that I needed to know when the storage unit bill was due and why, and still not getting anywhere...my fiancé stepped in to try and "make it more simple" for the man to understand. Not that I need this, but not once did either employee say something along the lines of, sorry for your loss, etc. Unfortunately, I have to go back and I am dreading it; but if you're looking for a nice, clean, friendly and helpful establishment where your belongings will be safely overlooked this is NOT the place. ****Hi Brian, I appreciate your reply! Although, I believe your owners feel otherwise, as I received an email that I am no longer allowed on property. My belongings are in storage, so unfortunately I will need to enter the premises. Please let me know if I should bring police to escort me. I definitely don't want it to come to this, but there is no reason I should not be allowed on site, as I have done nothing wrong. Please advise on how I should proceed. Thanks in advance
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April 2019 by Michelle D.
I recently rented the U-Haul truck and cargo van for a couple of days & I could not be happier with the service I received. This was my first time renting from Golden State Storage & the process was quick & easy. I was provided with all the information I needed from the get-go, which helped to put me at ease. Thank you for an excellent experience! :)
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April 2019 by Shelley B.
I rented a storage unit here for short term storage of my furniture while getting my house ready to sell. Wayne was very accommodating & always friendly with a great sense of humor. He & his wife live on site so it gave me that extra reassurance I needed that everything would be more safe & secure. It is a very tidy facility & is well run. I highly recommend them to anyone wanting piece of mind for their personal belongings.
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August 2018 by Ces S.
Last year in February i moved out of my studio with literally one day to pack up and leave. Problem is i had no place to put my belongings, luckily i was referred to Golden State Storage. My aunt has been at this storage for some personal and work as well as my mother and brother who have been with here for about 2 years or so. Wayne was so helpful and nice from the moment i sat in his office, he assured me the best storage space for my belongings. It is now a little over 1 year for me and i have continued to be worry free and happy with Wayne and the Storage site. You feel comfortable and at ease being able to come in and out as you please. Thank you Wayne for always being patient, friendly and helpful!
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May 2018 by Adria B.
If you want a little Soutbern Hospitality, come on down and see Wayne @ Golden Stste Storage!! He is just the nicest and hes got the prettiest baby blues this side of the Mississippi! I personally have a storage unit here and I just rented a truck for a move on the same day. Wayne went out of his way to provide excellent customer service, which is a rarity these days. Call me old fashioned, but great customer service is so refreshing to find!!! Go to Golden state and see Wayne today
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April 2018 by Sonia C.
I'm very happy with Golden State Storage (GSS). I did shop around and GSS had the best deal online. To my surprise, they had a promotional price for the first three months. Wayne, the manager, was very helpful and friendly. He even gave me a lock with two keys. The storage unit was clean and ideal for all my personal belongings. There are cameras throughout the facility and a unique security code is needed to enter the premises. I would recommend GSS to a family member, a friend, and to fellow Yelp member.
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February 2018 by Ryan Off
Great place, great manager. Check out his reviews on Uhaul's website.
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November 2017 by Tamah K.
Golden State Storage is secure, well managed, and has excellent customer service. Our business stored here during our remodel which of course took longer than planned. Wayne was always helpful and friendly. I look forward to going to our storage unit- how many people can say that!!
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October 2017 by Liza Jane
Guy working there is a total j*****
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September 2016 by Kenneth S.
Like a trusted friend is watching your stuff. We all have a bit too much stuff these days and while you don't want to toss it you might not need it at your apartment. Wayne (who lives on site) gave us a great rate on a 10' storage area for a year. We got a UHaul truck on site to help with the move at a great price, better than out local dealer. He answers the phone and is always responsive. I felt like my belongings were safe in an easy to get to location at a fair price. I highly recommend Golden State Storage and I'm happy I made that choice. Highly Recommend!!
