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March 2024 by Steve B
I usually like this location but they need more customer service on Mondays. One person in the front on Mondays. Come on!
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January 2024 by Julius Klein
Very old and smelly location, but the people there were very nice, friendly and efficient.
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November 2023 by Diana Reynoso
Wait time was horrible. It seem to me like I they are under staff . The staff was nice when I finally helped but I won’t be coming back here .
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October 2023 by Kelsey Jimerson
Busy post office, six people in line, one at the window, and only one postal worker working. It took 20 minutes to drop off my package a get a receipt.
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August 2023 by Oscar M.
Have been calling in since the morning, why offer a service if it's not going to be available. Awful
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May 2023 by Mike Cho
If you are planning to drop off the package here, be aware!Someone who works here stole my package, I went there several times to retrieve my package, they just say I don't know where is your package
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March 2023 by Robert W. Bates
This post office has been understaffed and in decline since the pandemic. The blue box in front was stolen during tax season last year never replaced, all the Saturday hours have been eliminated, they frequently are out of stamps and mail is sometimes delivered at 1030pm in our neighborhood adjacent to it. The problem is that the alternative post office on Redondo Beach Blvd has a horrible parking.
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October 2022 by Lizzet Arellano
Why do your mail delivery employees always wanna leave packages outside of the mailboxes in apts? Then packages get stolen so easily. Its annoying.
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September 2022 by Emely Vasquez
You guys stole from my package and there will be a lawsuit coming from me. I have proof my my package being opened and witness of my vendor who send me my stuff
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August 2022 by Armenian King
The customer service representative was nice and helpful. She was patient and answered to my questions. Chose the best option for me. Compared to other locations that I want she had outstanding customer service. I will definitely go back to this post office if I have a chance.
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February 2022 by MyFirst4.0 13
Somebody here can’t do there job correctly. I put a intercept request in and it got accepted at this office. Instead of them putting a new label on the package to make sure it comes back to me they left the original label on the package so now my 1000$ MacBook is no where to be found. I will never ship anything through USPS again and would highly recommend to not go to to this post office unless u want ur items to get lost. Managers need to train there staff better absolutely unacceptable. It has been almost a month and my package still isn’t located and nobody communicates at all.
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January 2022 by Anais Milligan
I had the worst experience ever this morning at 9:00 am with the African lady with short hair. I have been here before to deliver my military care packages for my husband. I have had no issues here ever. I have done the customs form online and paid for my fees online to just drop off my care package. This lady was so rude. I almost felt like cursing at her for how bad she was treating me. She tried to tell me that what I have done, I had done it wrong and I had go print out several papers. USPS online now gives you the ability to fill out your international customs forms online and pay your fees at once so that you can just drop off your package. I went with the customs form and receipt given to me by the usps system which is only one paper. I told her that all custom forms had been filed online already and this was the only thing I was given and I always took my care packages here with that only form and had never had that issue before. She was so rude and refused to help me. She returned my paper with an attitude, walked away and completely left me there. I felt so ignored, with nobody able to further assist me. She just turned me away like I did not know what I was doing when I’m a military spouse and I have experience and know how to send care packages for my husbands who’s deployed.Clearly, she didn’t know how to do her job because the other Asian man working there has helped me in the past and has been so helpful. I was forced to drive to another postal office with better customer service and politeness. I should have asked for her manager, but I was so angry and disappointed that I felt the need to go somewhere else who would be willing to assist me. It is unfortunate how bad military families can be treated by incompetent staff at USPS. Let me make it clear: this person in particular was incompetent not all the staff. Please train your staff USPS!!!
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November 2021 by Jazmin C.
Literally the WORST I've dealt with in a while. I've requested for a package pick up 5 times and it's never completed. And to make it worse this is the second time I get a completion of the service form but the package was still there!
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September 2021 by L C.
Went to this dump to ship off six small flat rate boxes that were prepaid. They don't have a private parking lot. You have to park in front of the post office, which is limited. Luckily I found a spot (while a vehicle was coming out of it). I got in line because I wanted to physically hand the boxes to a cashier so I can get a receipt. Line was extended all the way back to the damn mailboxes. Plus there was only one window opened. I wasn't about to wait in a long af line. So I went to their side drop box to just drop the boxes inside it. But the parcel drop box door was permanently sealed closed. I can only use one of the mail slot drop boxes. But the small flat rate boxes couldn't fit inside the slot. After that, I noticed a sign on the wall that read their d@mn policies. It says: "To keep the line moving, the maximum items (certified, registered, insured, and parcels) presented by each customer is limited to five items. The maximum weight for each parcel is 35 pounds ." WTF!!! Even if I made I to the window, the cashier would've only accepted 5 boxes. Gtfoh!!!! So I left and went to another post office. If you don't like waiting in line for more than 30 minutes or you have over 5 boxes or any box that weighs over 35 lbs, don't come here
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September 2021 by Anais Franco
I had the worst experience ever this morning at 9:00 am with the African lady with short hair. I have been here before to deliver my military care packages for my husband. I have had no issues here ever. I have done the customs form online and paid for my fees online to just drop off my care package. This lady was so rude. I almost felt like cursing at her for how bad she was treating me. She tried to tell me that what I have done, I had done it wrong and I had go print out several papers. USPS online now gives you the ability to fill out your international customs forms online and pay your fees at once so that you can just drop off your package. I went with the customs form and receipt given to me by the usps system which is only one paper. I told her that all custom forms had been filed online already and this was the only thing I was given and I always took my care packages here with that only form and had never had that issue before. She was so rude and refused to help me. She returned my paper with an attitude, walked away and completely left me there. I felt so ignored, with nobody able to further assist me. She just turned me away like I did not know what I was doing when I’m a military spouse and I have experience and know how to send care packages for my husbands who’s deployed.Clearly, she didn’t know how to do her job because the other Asian man working there has helped me in the past and has been so helpful. I was forced to drive to another postal office with better customer service and politeness. I should have asked for her manager, but I was so angry and disappointed that I felt the need to go somewhere else who would be willing to assist me. It is unfortunate how bad military families can be treated by incompetent staff at USPS. Let me make it clear: this person in particular was incompetent not all the staff. Please train your staff USPS!!!
