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January 2024 by Yolanda M
I had to give these SO-CALLED ZERO's...These new pharmacy employees absolutely have given me a runaround. I have for years done business with VONS...and NO PROBLEMS. I was told that my medications were moved FROM VONS to ALBERTSONS (without my signature or any CALL TO ME...WHICH WAS NOT MY PHAMACIST. TO ME MYSELF THE SERVICE THAT I HAD WAS COMPLETELY UNCALLED FOR...ALBERTSON TOLD ME THAT THEY DID NOT HAVE ANY MEDICATION FOR ME... employees at VONS need to be removed...
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July 2022 by Maruko X.
The grocery carries variety of choices for deli, fresh veggie and fruits, though the floor is poorly maintained as I've seen trashes at least on three different places. Their meat selections are good, abundant choices and good deals.
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February 2022 by Cyndi N.
I have never in my life witnessed what I witnessed today. I'm a receptionist at a veterinary hospital and we regularly call in prescriptions for clients, it's what we do every single day, so we are VERY knowledgeable about how things work. Today we got a phone call from a client who said this Vons didn't have their prescription when in reality it was notated in our records that we had called it in with this Vons pharmacy telephone number. We notate EVERYTHING because of things like this. No problem, we told the client we would call it in again, must have been some miscommunication or what not, no problem. We call it in and immediately the pharmacist (who unfortunately refused to give us her name) asked a question that is not commonly used in vet medicine. This pharmacist begins to belittle and ask inappropriate questions such as what our title is, which is none of her business first of all. This happened to my coworker, and the pharmacist hung up on her when she was done being verbally abusive toward her. The phone rang and I answered it and it was the pharmacist again. She AGAIN begins belittling my coworker and saying she gave her wrong information about a retired dr's DEA# when in reality my coworker did not give her this information, she was given the information to our current dr, so right there the pharmacist lied to make herself look superior. I was polite and said I was there to help and asked her what she needed from me and I gave the pharmacist the information she needed, BUT THEN asked me what was the position of my coworker and then the pharmacist proceeded to say that I needed to educate my coworker on proper knowledge of dr DEA # and overall how to be a receptionist. She had no right to act this way, we try to always be as friendly as possible with the people we speak to over the phone. This pharmacist's actions was uncalled for, very hurtful and unprofessional. What sucks even more is that since our client is also their client we will probably deal with this pharmacist again. I did take it upon myself to call the Vons manager to report this pharmacist for her unprofessional action, and I truly hope something is done. We should not feel uncomfortable to make these type of calls, especially when we do them on a daily basis. I also want to thank the manager for being polite and listening to my story through my nervous, frustrated, hurt voice.
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October 2021 by Linnell R.
This Von's in Gardena,Ca is the BEST the 2 Managers Robert & Jorge are great with customer service, I recently had to change my diet and had to have 3 items plan-o-gram adjusted for more facings and keep trying to adjust orders. The ENTIRE staff are a joy but DM'S they can keep the store full if adjustments aren't made
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October 2021 by Mercy A.
It's a basic Von's. Can sometimes be super crowded, and with only a few lanes open. Have only used the restrooms a few times, but have found them to be dirty. The selection of food and products here is good. The prices are fair and there are a lot of discounts if you have a Vons card. The Starbucks and Pharmacy have met my expectations as well.
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September 2021 by Libra Thomas
$5 Fridays is the best day to come.
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July 2021 by Bryan S.
Vons, I love you when you have your beef sales. They aren't often but when you do have them it's a great deal. Now for the complaint. I went to pick up lettuce, 3 different kinds and they were all close to being rotten. The other leaf vegetables were not much better. I bought them anyway and sliced off the parts that were way past their prime and lost at least 50%. I am wondering if the pandemic has interrupted your supply chain? As for your discounts, it seems like the price of items you stock are more expensive than your competitors but by offering special club member prices, the consumer feels like they got a deal but end up paying what they would have paid elsewhere without a 'club' card. This is common knowledge, so why continue to have club card 'discounts'? Whole foods cut prices up to 40% after being acquired by Amazon.
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July 2021 by Cecilia J.
Just left Vons on Redondo beach Blvd, I shop here all the time but today was different. I came across an employee by the name of Jamar who was working In The meat department. He was so friendly, professional and helpful he literally made my day! Just wanted to write a Review abt him and this Vons they have THEEE BEST Produce around !!!
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July 2021 by Georgina F.
I have been going to this Vons for years, , and always been very happy with the help I get from all the people that work there , they are amazing !! I thank them for their patience , especially last year when COVID was at its worst and they did an awesome job at helping customers. You guys deserve way more than 5 stars!!! Thank you!!
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May 2021 by Sarah B.
So my co-workers and I just went here for the $5 deal on the shrimp and the check stand clerk Jorge was so rude it's none of his business if we just bought only that item he was questioning about different phone #'s like if we don't know.
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May 2021 by Z T.
I don't shop VONS often. This is probably my 4th time in like 6 years. Wow I know right. I normally shop Food4Less or Ralph's. I was really pleased yesterday when I went to VONS. I picked up a few things for lunch and dinner. It was so funny, when I was picking some vegetables the sprinklers came on and there was like a sound effects billboard that made thundering and lightning noises. I loved it, first time I've ever heard that at a grocery store. The store prices are a little pricey but if you can catch a sale and use the app you could be in business. The store was very clean and in order. The cashier(shucks I didn't get his name) gave excellent customer service. Keep up the good work VONS. I'm not too sure if I make this store my permanent place to shop when I do my major grocery shopping, but this could be my go to store when I am in a clutch.
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March 2021 by Rick Vickers
great place to shop for everything you need
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September 2020 by Lavoris J.
I cannot believe my experience today at the Vons grocery store in Gardena. 1at I went to get quality meat and was willing to pay the price for some Pork Chops, some mash potatoes, mac and cheese from deli section. When I got home to clean and season, the Pork Chops were spoiled. I went right back to the store and a cashier gave me a refund. I went back home to complete my Sunday dinner went to open the mashed potatoes and the date on the container said expires 9/4/20. Today is 9/13/20. I could not believe this and refused to make another trip right away. I made dinner less potatoes and decided to go back around 6pm and when I arrived the return rules changed in a few hours. I was told that I had to wait in the line that was very long. I mentioned that I did not go through this earlier and I have already stood in line. This is unacceptable and horrible customer service
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September 2020 by Natalie H.
this vons was amazing and peaceful!!! everyone was nice and very welcoming. i appreciate the manager of the store and his employees very much especially during these trying times!! guys keep doing what you are doing which is an excellent job!!!!!!!
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August 2020 by Tury L.
I enjoy shopping at this location because the staff is friendly and nice. I always go to the checkout girls lane named Celeste. She is very polite and sweet which goes a long way. She is always cheerful and happy when I see her. I recommend this store to those new to the area and looking for the neighborhood market.