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August 2023 by Alana S.
I was involved in an accident nearly 2 hours away from home and though I felt so many feelings of doubt and uncertainty, the associates here gave me a sense of understanding and patience when facing my vehicle for the first time since the crash. The gentlemen I spoke to were polite, knowledgeable and left me feeling grateful to have had a smooth experience during such a scary time in my life. Thank you, Mario!
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July 2023 by Debbie C.
On July 4th as we heading out of town for the 4th but we didn't make it because my truck overheated, we were stuck on Santa Teresa right before the entrance of gavilan College. To make the post short but of my dumb roadside assistance said there was NO available tow truck in Gilroy but didn't have the decency to call me when I had to call them. As soon as I was upset and hung up on the person, I eventually got a text saying coming out within 120-150 minutes. I called all pro towing as they sent me their phone number and spoke to the Gentleman who I told him my issue and he said he get someone to help sooner than what my text said. Remind you I was stuck on the side of a crazy road of vehicles driving through like it was a race track since 7:30 and I had to make the call back to roadside assistance at 9:30pm and that's when they told me about no towing in Gilroy. I was very upset that I had to call them and they didn't call me to update me. So, like I said, I called the number that was for all pro towing that I was able to move my truck to a safer location and Jeremy the all pro towing gentleman was there I want to say within 30 minutes. I was so blessed to see him and VERY Grateful for him and everything he did for me and my daughter and boyfriend on getting my truck back home safely! If I could give All Pro towing company 20 stars I would, I was very very grateful for Jeremy I believe that was his name, thank you All pro towing for come to our rescue us even though we missed out on the 4th of July as wasn't there fault it was the stupid roadside assistance!!
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June 2023 by Amaya B.
Can I give negative stars?He ILLEGALLY towed our car. Then he laughed in our faces. They are predatory towers. They discriminated and mocked us. They do not care if they made a mistake. They rather hide than apologize and admit their mistake. DO NOT USE THEM.
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January 2023 by Google user
Dave is the BEST! Unfortunately, my car seized on Hwy 101 North at Gilroy at 2:00 AM. The CHP arrived and called All Pro Towing. As soon as Dave arrived, he exhibited professionalism and his expertise was evident. Dave brought my car to a local mechanic before they opened, then we settled. To my surprise, after Dave's shift ended, he returned to check on me. Excellent customer service and care. Bonus, I was able to check out Dave's modified Miata! All Pro Towing is very lucky to have Dave representing this company. Thank to you Dave!
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January 2023 by R D
Dave is the BEST! Unfortunately, my car seized on Hwy 101 North at Gilroy at 2:00 AM. The CHP arrived and called All Pro Towing. As soon as Dave arrived, he exhibited professionalism and his expertise was evident. Dave brought my car to a local mechanic before they opened, then we settled. To my surprise, after Dave's shift ended, he returned to check on me. Excellent customer service and care. Bonus, I was able to check out Dave's modified Miata! All Pro Towing is very lucky to have Dave representing this company. Thank to you Dave!Service: Car towing
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January 2023 by Jo Chase
very good service, mario who was my tow trucker very skilled and did it an awesome job!
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September 2022 by Nancy Montoya
This company is very honest I left money in my car and it was still there when I got my belongings. Thank you Manuel for running an honest businessService: Car towing
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April 2022 by Marcia L.
Rude, unprofessional, inconsistent. Anthony has no customer service skills and should learn how to speak to people before working with the public.
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July 2021 by Alex Mendez
Small but great service two senior citizen men were kind, understanding, and bilingual.
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April 2021 by Trong N.
I agree with all the 1 star rating so far. I had the misfortune of the same experience. They really take advantage and price gouge. $510 for not even a full night. Tow fee alone was $260 for 3 miles for a small car. Please put these rats out of business.
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October 2020 by Mireya Macias
All Pro Towing rescued us! We were traveling with a travel trailer 2 kids and a dog and were stranded on the side of the road for several hours with a truck that overheated and an insurance company that was not answering our calls. We finally contacted All Pro after hours. Two tow trucks were dispatched within minutes of our call and since it was after hours, the owner, Jerry and one of his drivers came out to help. They were wonderful. It's nice to know there are still business that believe in customer service!! I would give them 10 stars if I could.
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October 2020 by Zachary Young
All Pro Towing broke the shifter on our vehicle, which cost my wife and I $600+ to repair (on top of the cost of the tow itself). After finding out about the problem, All Pro Towing has avoided all of our calls, letters, and emails. I live out of town and had to use them while visiting a relative otherwise I would stop by their shop. Very unfair, but I'll give them the benefit of the doubt and assume their business is struggling to make it through this tough time. Nonetheless, our story is one to consider since the shifter should have never gotten broken in the first place if the gentleman performing the tow had done it properly.Service: Car towing
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October 2020 by Zachary Y.
All Pro Towing broke the shifter on our vehicle, which cost my wife and I $600+ to repair (on top of the cost of the tow itself). After finding out about the problem, All Pro Towing has avoided all of our calls, letters, and emails. I live out of town and had to use them while visiting a relative otherwise I would stop by their shop. Very unfair, but I'll give them the benefit of the doubt and assume their business is struggling to make it through this tough time. Nonetheless, our story is one to consider since the shifter should have never gotten broken in the first place if the gentleman performing the tow had done it properly.
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September 2020 by Mas Puto
I called them n they didn't have any truck available
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June 2020 by Daisy Chavez
I had to come here to commend the work of All Pro Towing and Recovery. We were at the Shell Station in Gilroy on a Sunday evening when we locked our keys in our car. I did a quick Google Maps search and All Pro came up. I gave them a call and the nice gentleman on the phone said, “Be there in 15 minutes”. Our specialist Anthony (I think) was there at exactly 15 minutes, got our car opened in less than 5 minutes. The whole experience from search to having our car unlocked took less than 30 minutes. Thank you so much All Pro!
