Animal Memorial Service (AMS) provides compassionate and caring pet cremation services. Customers appreciate their kindness and responsiveness during difficult times. Many reviews mention that AMS handles the process with great care, offering a respectful and comforting experience. The staff, including Melissa, Makeelah, Rebecca, and Jennifer, are described as helpful, friendly, and understanding, making sure all questions are answered and special requests are accommodated. The company offers private cremations, which are affordable and include items like paw print tags and beautiful urns. Customers value how AMS contacts them to confirm choices, such as larger urns for bigger pets or arrangements to keep their pets until they are ready for pickup. They also allow families to bring their own urns or items to be cremated with their pets, providing flexibility and personal touches. Many customers share their gratitude for AMS’s quick response and support, especially during weekends or when schedules are complicated. The process is described as smooth and respectful, with clear communication and careful handling of pets. Customers also mention that their pets are returned in beautiful packaging, and some appreciate the inclusion of personalized items like paw prints or favorite belongings. Overall, AMS is highly trusted for providing thoughtful, respectful, and supportive pet memorial services, making a difficult time a little easier for pet owners.
AMS fulfilled all of my requested aftercare for our beloved cat. The shipment was carefully packaged and arrived in perfect condition. We got our complimentary paw print and inscription for his urn. They had every single item labeled with my cats name which gave me confidence that everything was done correctly.
May 2025
This company has cremated 2 of my pets, at such a hard time they made it easy and their work is beautiful. Customer service and product quality is spot on. Thanks guys!
October 2024
They were kind and compassionate over the phone and the process was quick. They do an incredibly hard job, handling deceased family pets, and they do it with great care.