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December 2023 by warren m.
I purchased a 9Ft LED Tree from Big Lots in Gilroy, CA on 11/25/2023. It had multicolor blinking lights that performed in fantastic patterns. On 12/21/2023, it stopped working. Big Lots would not return my money or give me a replacement even though it was less than 30 days when I called them. DO NOT SHOP AT BIG LOTS!!!
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October 2023 by Joshua M
Horrible store ordered some items and they canceled all of them because "Insufficient Store Inventory" when they have more than enough
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August 2023 by Paddy OKeefe
LOVE THIS STORE!! I am always excited to see the new merchandise put out to see what goodies I'm going to buy! The clerk was fast and extremely nice. I enjoy shopping here!
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August 2023 by alexis Cantu
Tory I believe is her name. She always has a smile extra nice. Store is always clean and is stocked
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August 2023 by Kathy Davila
Great sales A variety of goods!Pleasant and helpful staff ?
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August 2023 by Erik D.
1 star is too generous. Worst customer service in town. Walked into the store at 6:53pm on 8/27/23. As my wife and I walked in, the lady at register yelled at us telling us that the closed at 7pm. I looked at my watch and noticed it was 6:53pm. I chose to leave rather than make a big deal out of the situation. I'd prefer to spend my money elsewhere. Won't be back and won't recommend this place to any friends. There's too many options in Gilroy. Do better Big Lots.
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July 2023 by C C
It was great good customer service great price.Thank you Big Lots ??
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June 2023 by Brenda Wallace
Nice size Big Lot. Very clean and well stocked.
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April 2023 by Adam Rodriguez
Found great deals on things needed for home
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January 2023 by Sylvia Baltierrez
I went the other night when it qaa raining. No one in the store. I felt like the employees were following me. I hate that. I work hard for my money. I don't steal. I did not like my experience shopping there.
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January 2023 by Edward Hernandez
I was totally impressed with the Gilroy store.. They have great product's and fabulous prices!priced!!
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January 2023 by Tiffany M.
Super friendly and hard-working ! Great place to shop, and a great place to work! it is very clean and organized and everybody. There is so friendly and super helpful.
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December 2022 by Yamilex G.
This 5 star rating is directed to the best employee Stephanie! She helped us get the couch we've been wanting and was super patient since I kept calling the store for her assistance only since we came from a different city. Not only did she help us over the phone/ in person but she helped carry it out and load it! Overall great experience being helped by her. Thanks again Stephanie!
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December 2022 by Andrea Jackson
I love Big Lots in Gilroy,Ca.,they have great sales and awesome coupons and you can use more the one coupon at a time.
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November 2022 by Cindy Sauers
They usually have what I need at a better price!