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January 2024 by Aa Gg
I appreciate the whole staff at calibers in gilroy this was our second time using your services, you guys exceeded my expectations would Highly recommend using Calibers.
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December 2023 by Michael Fernandez
Amazing job on our car. Great communication from my advisor Corina, staff working there very friendly. Highly recommend.
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December 2023 by A T
The speediness and quality of work was much better than I expected. Friendly customer service. Great job!
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December 2023 by sam wheet
Such phonys. Yes, they talk nice to you when every thing goes well. But beware. They made multiple mistakes during my repair resulting in a check engine light and bent parts under the car. But they refused to fix them. They told the insurance company these problems where there when I dropped off the car. That was I lie. I had the repairs done and showed proof to the insurance company. Be very careful when dealing with Caliber Collision. They don't care about customer satisfaction; only about getting paid.
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November 2023 by Ian VanSinderen
They charged $6500 to replace a rear bumper, wow. Other parts of the car were damaged in the process and they refused to take responsibility for it. This is in addition to the fact that they had the car for almost a month between all the back and forth trying to get them to repair the additional damage they caused. There are still honest body shops out there, these guys are just not them.
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November 2023 by Drea Avila
Jose and Peter went above and beyond. To getting my car in a week sooner to having it ready before I went on vacation. Definitely recommend if you are in the Gilroy area.Services: Painting
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November 2023 by Anthony Montoya
Great place got the car done early keep updated by text evey update everyday didn’t need to call customer service was great and Peter and Jose took care of everything that needs to be done. Also got the car done early that was a plus.Services: Steering & suspension repair
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October 2023 by Carina Uribe
Front desk provided excellent customer service, Peter kept me informer every step of the way. The paint work looks amazing! Thank you to the paint team and everyone who worked on my vehicle
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October 2023 by Wendy Andrews
They did a outstanding job. Kept to schedule, professional and friendly.Service: Painting
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August 2023 by Robin Chiang
Consider another car repair before coming here! Our insurance directed us here, else we would have gone to Jonny’s (they are awesome). They had vehicle for two weeks and didn’t work on it at all. Told us it was ready and it was a used bumper they painted over with defects. Insisted they repair it and two days later the windshield is cracked which they said is not their fault. Over it. They are rude and do not feel accountable to do a good job. You will just end up negotiating more fixes. Beware!
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August 2023 by Robin C.
Consider another car repair before coming here! Our insurance directed us here, else we would have gone to Jonny's (they are awesome). They had vehicle for two weeks and didn't work on it at all. Told us it was ready and it was a used bumper they painted over with defects. Insisted they repair it and two days later the windshield is cracked which they said is not their fault. Over it. They are rude and do not feel accountable to do a good job. You will just end up negotiating more fixes. Beware!
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July 2023 by Jared S.
Service and repairs look great, but the car took a week longer expected , due to not ordering all parts, and having parts installed incorrectly. Once getting back into my car, I also realized that my car was left in sport mode, which I did not leave it in before dropping my vehicle off, with 4 more miles than before it was dropped off, leads me to believe that someone had a joyride while testing the car to make sure it worked.
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July 2023 by Angel T.
Excellent customer service! I would highly recommend. The employees had great communication throughout the process.
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June 2023 by Vinh Tran
Found a broken upper tail light and scratched trunk door upon vehicle pick-up; was not damaged when dropped off. Vehicle was inducted for front bumper/headlight damage. Pre-inspections were completed. I was notified that vehicle was ready for pick-up at the end-of-shift, which is normally fine, but did not leave time to resolve issue. The manager denied fault without consulting mechanics and maintenance workers that worked on the vehicle. Just simply stated that it was not their fault. I had no choice, but to take my vehicle since all the workers were headed home and manager was unwilling to resolve issue. Working with my military insurance now to see if anything can be done. If insurance is a dead end, I do not know what to do except to just repair it myself....Services: Painting
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June 2023 by ALVARO AMADOR
THEY ARE QUITE PROFESSIONAL ABOUT HOW THEY RUN THEIR BUSINESS. MY CAR WAS FIXED CORRECTLY AND THEY KEPT ME UPDATED EVERY STEP OF THE WAY.Service: Steering & suspension repair