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February 2024 by M. Weessies
They have a bathroom key policy that requires an employee to escort someone there. No problem with the rule but the manager was quite rude about it when my 4 yr. old granddaughter needed to use their facilities. I have to pick up prescriptions here but I won't buy anything else. If you're a manager you really should be good with people. Just saying.
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February 2024 by erika r.
Im not sure what all the negativity is because I have never had a bad experience! Ive gone to Gilroy CVS pharmacy for about 20 years or so and before that they were Longs drugs i think so actually about 40 years. They auto refill and send me reminders to pick up. I can easily use the drive thru if im just not feelin up to goin in. Every now and then the drive thru is closed but its not a big deal. The convenience of it is huge. My prescriptions are ready on time and they send a text for that too if i want to avoid driving there and waiting. Most pharmacies are a bit understaffed ive noticed and despite that the employees dont rush me if i have questions. They make calls to my physician if theres a problem and then call me when its straightened out. They do a good job and are friendly despite all the rude people they deal with all day. I recently watched a lady yell at an employee because her insurance wouldnt pay (not the employees fault!) and she was calm and friendly and offered to see if they would pay for the generic version. I mean seriously, theyre doing their best!
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December 2023 by Bigdzl L.
nice staff
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November 2023 by Olympia Mays
The lady that helped us was awesome. I went in expecting 0 customer service like everywhere now a days but, I was pleasantly corrected. I definitely have not shopped CVS often at all but this experience will definitely have me coming back.
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November 2023 by Tina P
I was helped by Titan today. Very friendly, customer-oriented, young man. I felt like a valued customer. Thank you CVS & thank you Titan!
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October 2023 by Jet Dickinson
CVS is a good place to shop . Friendly staff, and always available to help ...lots of good products too
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October 2023 by Matthias Goldhoorn
That's a no service location with unfriendly personal in the pharmacy.Did had a appointment for an vaccination. However when arriving I was told "we are out" no sorry no excuse no option no nothing.So wasted one hour driving and wait time for nothing. Personal was unfriendly in addition not provided any help or asked even sorry. Never again sich incompetent location. Stay away if you value time and actually want to get dome something.
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September 2023 by Patricia J.
Once they moved from one side of the street to the other the pharmacist and staff became rude, slow and down right mean. I would reorder and they always sent messages my Dr. Refused to respond.I would get text my meds were ready for pick up and I would go in and they would argue nothing of the sort was sent. I would show them and pulling teeth is more pleasant.After five months without meds I switch for good. I hardly go in and avoid it all all costs. Sadly they help who they like as if we are in high school. Goodbye forever. I found a much more competent pharmacy and have zero complaints or concerns. If I could do mine start bet your bottom dollar I would.
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September 2023 by MANUEL HERNANDEZ
Good pharmacy with more that just medicine always clean
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June 2023 by Ronald M.
Was at drive-thru and no sign saying close and the security screen still up and window partially open. The Asian male Phamrcacist working the evening shift 06/12/2023 was stating right at the drive-thru window using the computer and now one did he look at me or let me know he is not servicing drive-thru. Already been waiting for 10mins. I have no problem if they closed security gate or out a sign saying short staff not servicing drive-thru. That's OK then I don't have to wait and eventually figure out we will not be service. What a lack of respect for customers and I'm not the only one he did this too. Just look at your security camera and you can see how many potential customers you may be loosing due to his uncompetitive manage his department. I seen it happen before but I happen to be inside shopping and did my service as a walk-in. Rite it in San Jose my old pharmacy they would go back and forth from counter to drive thru. Not sure why they couldn't do this here. If not close drive-thru. The only other helper she was doing the best she can. A With I can give negative star.
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June 2023 by Yanira M.
For the pharmacist (Asian male wearing blue collar shirt & mask on 6/12/23) you had a stupid unhelpful attitude when I needed a consultation on medicine I had never taken before. I just needed conformation on the times I needed to take the pills because it seemed excessive to me & this pansy ass had the most condescending unpleasant attitude. If you're not happy with your job don't go to work!
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May 2023 by Mc D
Very rude red headed pharmacist. All the negative reviews on here are true. Went in to drop off unused medication and she was rude. If you dont like your iob quit, if your boss is rude and makes their associates rude to customers someone needs to fire the boss.
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April 2023 by Just Wait
Very rude red headed pharmacist. All the negative reviews on here are true. Went in to drop off unused medication and she was rude. If you dont like your iob quit, if your boss is rude and makes their associates rude to customers someone needs to fire the boss.
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March 2023 by Joe Azevedo
We go to CVS all the time. It is for the services and convenience. Staff is really helpful and friendly. Keep quality staff on board. it shows in the satisfaction we have.
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March 2023 by shandell young
Who ever the pharmacist was today was awesome! After calling and explaining how much pain I was she got prescription ready fast!