Don Roberto Jewelers in Gilroy, CA, is known for its outstanding customer service and welcoming atmosphere. Reviewers consistently highlight the friendly and professional staff, with one mentioning Diana's helpfulness in selecting earrings for their baby. Customers appreciate the warm, non-pushy approach of the employees, who focus on meeting the needs of each visitor. The jewelry selection is praised for its quality, with many expressing satisfaction with their purchases. One reviewer noted a successful repair of a gold chain, emphasizing the professionalism of the work done. With a perfect customer service rating of 10/10, visitors frequently recommend Don Roberto Jewelers for both buying and repairing jewelry. Many customers return for future needs, indicating a strong loyalty to this business. Overall, Don Roberto Jewelers offers a pleasant shopping experience filled with kindness and quality service.
I came to Don Roberto originally to start credit and both times i was attended by Marco he was super helpful and helped me find a necklace which i later upgraded and it was such an easy process.
February 2025
Diana helped us get some earrings for our baby. She was very nice and professional. She had a great personality. Customer service was definitely a 10/10.
January 2025
Everyone was very kind and welcoming! especially the young lady showing the jewelry! lovee the pieces I picked out and overall wonderful experience highly recommend!
