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December 2023 by Bryan Anaya
This was a Great Store the cashier was nice the Stuff was on sale It was The best
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December 2023 by Mary Utube
Systems are always down, can’t accepts the coupon from Black Friday (yesterday) for $10 off today. Heard them say their whole system is down can’t do any type of discounts like military, etc, student. Yeah right.
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December 2023 by Susan Ladrie-Mackey
I like to stop at Eddie Bauer Outlet when passing through Gilroy. Unfortunately this time I left my purchase at the Skecher's Outlet and was almost three hours down the road before I realized. Luckily, two Outlet employees came to my rescue. Oliver, who works at Skechers, brought my bag to Abel, who works at Eddie Bauer. Abel returned my shirt and called me back to notify me when he did. I think he is a manager, but he should give himself employee of the month. I definitely recommend Eddie Bauer Outlet in Gilroy. Ask for Abel.
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August 2023 by Ace **
All time favorite with lots of good shirts and outdoor pants
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March 2023 by Arie Adamse
I’d give them lower than one if possible. the employees (all except one) were very rude and worse didn’t know the prices of their own merchandise and then the manager women named Veronica insulted me and told me I had a bad attitude. Even though she was trying ACTIVELY to rip me off. I will be trying to report them to corporate.
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February 2023 by Ankita Patel
Very rude staff. They literally are racist. DO NOT GO TO THIS LOCATION! They didn’t seem to listen to the customer’s issue and assumed things and rather argued about it. They are far out from “helping”.
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January 2023 by Neal H.
The staff( 1/29/23 around 2:35pm PT)girl with colored hair and a guy ) was super rude and ignorant at Gilroy Premium Outlet. I went to return my jacket which had white feathers coming out. I have attached Eddie Bauer warranty where it clearly states that product can be exchanged due to defect. The Staff at Gilroy Premium outlet location were denying as normal wear and tear use. It was clearly defective product where feathers were coming out. My wife and I bought similar jackets together and only mine started doing this. After back and forth, I was able to get a refund. Unfortunately, I will not purchase Eddie Bauer anymore due to this experience. the staff should have had courtesy to politely deny it but started we don't do that.
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December 2022 by B Cottmann
Limited, dated stock on hand. They show fewer skus but the ones they have they have a lot of.
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August 2022 by Gemma Takahashi
Needed last minute gifts for family and was running through coupon lists and deals all night at the outlets so I didn’t go over budget. Calvin and Veronica were incredibly patient with me as I did this and stored my purchases (two large backpack chairs) until I could get a ride home. Thank you for making my night a lot more peaceful!
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June 2022 by April Gabriel
Clean and very neat. Nice helpful staff. I was looking for a gift. They staff had helpful suggestions. I would shop there again. I only gave 3 stars because I wanted more selection and better value from that outlet.
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June 2022 by rose mayorga
I really liked this store it has a great selection of clothes for outdoor activities plus some more dressy the t-shirts are great good quality l will be shopping there again
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April 2022 by Hariraman Mk
Nice selection good service.
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January 2022 by Lacraze43
Needed last minute gifts for family and was running through coupon lists and deals all night at the outlets so I didn’t go over budget. Calvin and Veronica were incredibly patient with me as I did this and stored my purchases (two large backpack chairs) until I could get a ride home. Thank you for making my night a lot more peaceful!
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November 2021 by Bottle Blonde
Prepare for cold weather with fully flannel lined denims.
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November 2021 by Larry Schapker
Nice store. Great prices. 50% off almost everything (2021-11-20)
